Recliner Collection Opiniones 

376
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All good thankyou. My only small concern is that the large cardboard box gets left. I feel that in purchasing 2 chairs for the elderly in particular my aunt up in Pitlochry who has dementia I think mo... Ver más

Valorada con 5 estrellas sobre 5

Bought a recliner chair from this company due to getting ankle surgery and being unable to freely move from my couch without pain. The chair is excellent, high quality and a great price. We spoke to... Ver más

Valorada con 5 estrellas sobre 5

From the beginning I had lots of questions and the gentleman on the phone Lee talked me through everything I needed to know. Excellent. The price was very competitive and I was kept up to date abo... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from both the company and the courier company. The chair was delivered to my address well within the scheduled 5/10 days of purchase. I would definitely recommend both companies to a... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(376)

40 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Our comfy recliner chairs and foot stalls.

Our recliner chairs arrived, we unpacked both chairs, put them together with the foot stools. (Must say it was very easy). Chairs are very comfortable especially when putting your feet up on the lovely foot stalls, watching TV, having a nice cup of tea and a piece cake, reclining the chairs and having a snooze. Couldn't be better.

6 de mayo de 2021
Valorada con 5 estrellas sobre 5

Easy to purchase and very cosy to use.

Checked on line for various Recliners, this item seemed to suit our needs best, was not immediately avail but staff made contact assign as and purchase smoothly made. Chaur arrived with easy to assembke instructions and is working well. Cgait is well made with a lovely finish and the heat and massage facilities are exactly as wanted.
Good purchase and value for money with speedy delivery. Thank you

6 de mayo de 2021
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Following placing my order I was contacted by phone to ensure everything was ok and that I understood there would be some self assembly. Recommended.

1 de abril de 2021
Valorada con 5 estrellas sobre 5

Excellent value

Excellent value for money very pleased with our leather swivel recliner chair. Service from start to finish was excellent, would recommend this product and company.

27 de enero de 2021
Valorada con 2 estrellas sobre 5

'Bonded leather' chairs only expected to last 4-5 years…

Only buy one of these 'bonded leather' swivel reclining chairs if you are happy it will only last for 4-5 years. If you can accept that, they are attractive and comfortable chairs.
I bought mine in October 2015 and was very happy with it. It still is a comfortable chair, but after 4 years the the 'bonded leather' head rest and arms started to crack. This is from occasional use, in a clean pet-free house, carefully used and cared for.
This cracking continued, the surface peeling, and now it's just not something I want in my home. Plus it would cost me to have it taken away! (Unfortunately, currently my local charities only want saleable items.) Very disappointing, an otherwise good and comfortable chair, let down (in my opinion) by the 'not fit for purpose' covering.
I emailed KH Direct before writing this to let them know, and quickly received a phone call from them. Very pleasant chat, but the upshot is they think that 4-5 years is the reasonable life for this chair, as it cost only £160. I don't agree, I expect any piece of furniture to last much longer than this.
Apparently rather than use a covering which is suitably robust, KH Direct are happy that the chairs they sell today, will end-up in a landfill tip in 4-5 years. What a waste!
KH kindly offered me a discount off another chair, but to me there's no point if I need to replace it in a few years.
I think people should be made aware of the short life of this chair. However, if you're OK with that, then go ahead and buy. For 4-5 years you'll have a nice chair.

24 de enero de 2021
Opinión espontánea
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Respuesta de Recliner Collection

Dear Martin,

Thanks for taking the time to write a review and taking my phonecall over the weekend to discuss your complaint.

I am sorry we cannot help any further but the product you received is 5 years old and outside of the manufacturer's warranty.

As we discussed an offer of a discounted new swivel chair still stands and if it's easier Homeless shelters and charities are a good option to have old furniture that is still in good working order collected from you.

Many Thanks
Lee Burridge
Customer Service Manager
Recliner Collection
01273 917336


Valorada con 5 estrellas sobre 5

Very Comfortable

Product arrived on time and in good condition which is a good start.

The chairs were well packaged, easy to assemble and very comfortable..

Very pleased with the products.

13 de enero de 2021
Valorada con 4 estrellas sobre 5

The finish quality was nice and subtle…

The finish quality was nice and subtle for leather/fabric, and fitted together easily. The only complaint was the pivot/boss that supports the seat. They had to be taken apart and filed down to get them to swivel, as they were both too solid to move. Not an easy job !

13 de diciembre de 2020
Valorada con 5 estrellas sobre 5

The chair is of good quality and is…

The chair is of good quality and really comfortable.
Assembly is easy and both are well built. The chair and foot rest are a modern design with a nice and sturdy construction.
The company were good to deal with and delivery came on time with lots of communication updating the delivery time.
Both the recliner and the company get a big thumbs up from me. 👍

10 de diciembre de 2020

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