Recliner Collection Opiniones 

376
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

All good thankyou. My only small concern is that the large cardboard box gets left. I feel that in purchasing 2 chairs for the elderly in particular my aunt up in Pitlochry who has dementia I think mo... Ver más

Valorada con 5 estrellas sobre 5

Bought a recliner chair from this company due to getting ankle surgery and being unable to freely move from my couch without pain. The chair is excellent, high quality and a great price. We spoke to... Ver más

Valorada con 5 estrellas sobre 5

From the beginning I had lots of questions and the gentleman on the phone Lee talked me through everything I needed to know. Excellent. The price was very competitive and I was kept up to date abo... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from both the company and the courier company. The chair was delivered to my address well within the scheduled 5/10 days of purchase. I would definitely recommend both companies to a... Ver más

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4,8

Excelente

TrustScore: 5 sobre 5

376 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(376)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely comfortable chairs

Lovely comfortable chairs, great for an afternoon nap! Quick service and excellent delivery by two very well mannered chaps, who helped move old furniture out of the way. Second time I have bought these recliners.
Thanks 😊

29 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fenbridge BL HEAT Black Swivel Chair

I purchased this chair from KH Direct Ltd, and I'm very glad I did.
The chair arrived before the due delivery date, and the delivery driver couldn't have been more helpful. A good ambassador for the company.
The chair was well packed, and I was able to assemble it quite quickly.
The quality is very good, and all the functions are excellent.
Very happy with my purchase. Will definitely keep this company in mind for future reference.

27 de febrero de 2020
Opinión espontánea
Valorada con 3 estrellas sobre 5

Quality of chair

The sales team over the phone were helpful and great to deal with.
The picture of my swivel chairs online looked good and also looked good once assembled.
The recliner component of the chair is not smooth. The mechanism has a jerking movement both as you are pushing back into a recliner position. The same is experienced when straightening to an upright position.
The comfort level I was expecting was a little disappointing. I have ordered a sheepskin seat cover to soften the seat pan.

13 de febrero de 2020
Opinión espontánea
Logotipo de Recliner Collection

Respuesta de Recliner Collection

Dear Tracey

Thank you for taking the time to write a review. I am glad you were pleased with the service you received but am sorry to hear that you are not completely satisfied with the comfort of the Swivel Chair you purchased and the way it operates.

The nature and design of a swivel chair means that they may not always be suitable for everyone and levels of comfort are so individual.

If you would like to look at an alternative model please feel free to call us on the number below or you can exercise your right to return the item within 14 days of purchase.

I again extend my apologies that you are disappointed with the chair and should you wish to discuss this further please do not hesitate to give us a call.

Lee Burridge
Customer Service Manager

Recliner Collection
01273 917336

Valorada con 5 estrellas sobre 5

Pleasure to deal with this firm

Pleasure to deal with this firm. Chairs arrived quickly and when supposed to. Instructions not very helpful. The YouTube video is much better but goes much too quickly. One chair took some time to assemble but the second no time at all. Both chairs very comfortable.

31 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class

Chose to order over phone rather than online and was pleased that i did , very helpful young woman guided me through to my choice and order placed in efficient manner . All timings were kept to , recliner chair looks and feels a quality product . Would recommend this company without hesitation on this experience .

17 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

Great product and great service when I had to speak to the team on the phone.
The chair is very good quality and very comfy.

24 de diciembre de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fantastic chair

Fantastic chair, looks good and is so comfy! Delivery was great, I was kept up to date and it was on time (not that there was a rush). Assembly I would say is not as straight forward as the paper instructions or the video form is, I required assistance to line up the arm rest holes and get them screwed in but most I did alone. Otherwise it'd be five stars

5 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

reciner chair

I would like
to say that from ordering my recliner rise and recline chair with two man delivery was top class service.I am happy with my purchase and would recommend this company very highly.

2 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

first class company

bought 3 seater sofa to match arm chair bought 18 months ago. Staff at recliner collection couldn,t have been more helpful. Delivered 8 days after ordering and exactly as described. FIRST CLASS COMPANY.

18 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We asked for colour swatches

We asked for colour swatches and they arrived in a day or so. Just perfect so we ordered the two recliners. These arrived on time in perfect condition and are extremely comfy.

8 de octubre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

The service/ delivery was great

Since posting my review, I have been in contact with the company which has offered to exchange my chair for a different model as I was disappointed with the one I received. I was very pleased with their swift response. The service/ delivery was great. The chair itself is nice for the price but I was a bit disappointed with the finish on the wooden parts,. The chair itself is much lower than I expected but on reflection I should have checked this before buying..
It definitely took two to put it together and it would have been helpful if the instruction diagrams matched the model.

24 de septiembre de 2019
Opinión espontánea

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