Remote Control Express Opiniones 

1812
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

One of 3 remotes was dead on arrival which was handled and resolved relatively quickly taking into account that the replacement had to come from France. I would use them again.

Valorada con 5 estrellas sobre 5

Easy to use website English option for uk buyers Full selection of all types of remote controls as long as you know what frequencey your systems operates with? Shipped from France, very quickl... Ver más

Valorada con 5 estrellas sobre 5

After receiving answers from other suppliers, saying that my old remote control can't be replaced any more, this company offered a solution. I ordered the device they suggested. Received it with... Ver más

Valorada con 5 estrellas sobre 5

Excellent. Fantastic price with straight forward advice on phone prior to purchase. Delivery timing as per stated (though I had to order 3 remotes instead of stated 2 to get free delivery?). Product h... Ver más

Información sobre la empresa

  1. Tienda de componentes y repuestos electrónicos

Información proporcionada por diversas fuentes externas

Remote Control Express is the leading company in online sales of remotes for garage doors and gates.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(1812)

39 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A very easy to navigate website

A very easy to navigate website, I found the product I was looking for, great price, speedy delivery and it worked perfectly first time. Couldn’t have been happier will certainly use again.

1 de marzo de 2024
Valorada con 1 estrellas sobre 5

Appalling!

I have contacted them numerous times to say no matter how many times, we've tried to connect the two zappers we bought (even after they hadn't arrived for weeks) they didn't work. Have I heard anything back? Absolutely NOTHING! Soooo frustrating, I even called and the phone went dead after a few minutes...
Order n°4305139.

26 de marzo de 2024
Opinión espontánea
Logotipo de Remote Control Express

Respuesta de Remote Control Express

Hello,
We apologise for the delay in processing your request.
Following your complaint, a message has been sent to your email address.
We look forward to hearing from you.
Yours faithfully
Remote Control Express Customer Service

Valorada con 1 estrellas sobre 5

having a nightmare with this company…

having a nightmare with this company !!!
unless you speaking any other language other then English your screwed .....
very annoying my order is stuck in customs they don't seem to want to communicate and there's no way to refund I'm going to have to report for fraudulent activity.
ignored all emails customer service line only speak Italian or Spanish dutch n German and do not want to help AVIOD AT ALL COST just to save £10 or so

VERY POOR BUSINESS AND SERVICE

9 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T BUY ANYTHING HERE

I ordered a remote control 30 june 2023 !!!!!!!!
After a lot of emails asking for delivery they asked me to prove my payment with a signed document of my bank !!! After again a lot of mails I cancelled the order and asked to refund me. After again a lot of mails they told me it was refunded and I should check with my bank.
I even did all that !!!!!!!!
Until today : no delivery, no refund.
They completely ignore my mails now....

SHAME ON YOU !!!!!!!!

21/11/23 : they keep on sending fake promises !!!! Still no delivery, no refund !!!!!!!
SHAME ON YOU ONCE MORE !!!!!!

15 de noviembre de 2023
Opinión espontánea
Logotipo de Remote Control Express

Respuesta de Remote Control Express

Hello,
We would like to apologise once again for the delay in processing your request and confirm that our department is currently taking the necessary steps to confirm the refund of your order as soon as possible.
Please be patient.
Yours faithfully
Express remote control customer service

Valorada con 1 estrellas sobre 5

Hopeless customer service!

Hopeless customer service!

When I call it goes to Italy

When I ask how to refund my fobs which dont work they ignore me.

11 de noviembre de 2023
Opinión espontánea
Logotipo de Remote Control Express

Respuesta de Remote Control Express

Hello Sir / Madam ,
We acknowledge receipt of your complaint.
We would like to inform you that an e-mail has been sent to you regarding your request.
Yours faithfully
Express remote control customer service

Valorada con 1 estrellas sobre 5

Terrible experience

26th October - 2 weeks of e-mail's to their customer service (as requested) & still no reply. PLEASE HELP ME URGENTLY ... you are abysmal (google it)

*REPLY TO REMOTE CONTROL EXPRESS*
I have contacted your customer service numerous times, nobody replies on e-mail & when I phone I'm told "call back I can't speak English" ... contact me please URGENTLY

Terrible experience from the start, wouldn't allow me to apply discount (I should have realised then) ... product arrived, doesn't work, can't get a reply from anyone after many e-mails, premium phone number, just called & Italian lady said call back! I'm now left with a product I want to return but cannot .. HELP ME

24 de octubre de 2023
Opinión espontánea
Logotipo de Remote Control Express

Respuesta de Remote Control Express

Hello,
Thank you for your message. We are sorry to hear that you have encountered a problem with your order.
To resolve the problem, please contact our customer service department directly by email
Best Regards,
Customer service TE - EU Remotecontrol-Express

Valorada con 5 estrellas sobre 5

I ordered two remotes on line on a…

I ordered two remotes on line on a Friday and had no delivery charge from France to Ireland. The package arrived by post the following Thursday. I opened the package, followed the instructions and had both both remotes programmed within minutes.

1 de septiembre de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

A Company operating from FRANCE not UK

A company operating from FRANCE
Remotecontrol-express.co.uk. UK phone number is given. I thought I was dealing with a Uk company
I called the number 3 times each time a broken english spoken person answered asking me to try again in hope an english speaking person would pick up? I gave up and sent e-mail. Then communication was good
It claims 24/48 delivery
As this is a French company orders must clear customs, it took 4 days for delivery
Could not get remotes to work so had to return.
Beware of postage costs as RCE want tracking number unnecassary extra cost to customer, so to return 2 remotes costing £40 cost £10.95 to return.
Expensive exercise, Returned Friday so still waiting refund

8 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered two remotes for my garage…

I ordered two remotes for my garage door, these did not work despite being advertised as being compatable, I returned them to the company , but never got a refund. They keep making an excuse that they have not received the package, their word against mine.

23 de junio de 2023
Opinión espontánea
Logotipo de Remote Control Express

Respuesta de Remote Control Express

Dear customer
We would like to inform you that we have received your request and would like to apologise for this incident.
To resolve the problem quickly, please contact our customer service directly and please provide us your order number
We thank you for your understanding and apologise for any inconvenience caused.
Best regards,
Customer Service TE - EU Remotecontrol-Express

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más