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2,2

Malo

TrustScore: 2 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,2

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(8)

8 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Just wish I'd taken time to look for…

Just wish I'd taken time to look for reviews before ordering. The other reviews are exactly what I would write. Two months trying to cancel monthly shipments that I never ordered. Finally found a box that said "cancel" but time will tell. My credit card company has been contacted. SHAMEFUL scammers!

11 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

NOT AS ADVERTISED and stuck in non-requested auto ship

I ordered the fly spray as a one time order and got a very tiny bottle (6.67 oz) of Citronella spray - NOT what they were advertising and definitely not worth the price. It took almost 2 months to get to me, then I got charged for another that came within a month. I can find my profile on their website but no orders current, previous, or recurring, so I contacted them through their email about cancelling. I didn't get any response and now I am being charged for a third. I've just emailed them again and am going to start a grievance with my credit card company because of their lack of respnse.

29 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS IS A SCAM!!

THIS IS A SCAM!!! YOU WILL RECEIVE YOUR PRODUCTS HOWEVER AFTER USING IT ONCE YOU'LL REALIZE IT DOESN'T WORK AND WANT TO CANCEL YOUR SUBSCRIPTION ONLY FOR THEM TO IGNORE THE CANCELLATION REQUEST AND CONTINUE CHARGING YOUR CREDIT CARD!!! I FINALLY HAD TO FILE DISPUTES WITH MY CC COMPANY!!!

19 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item ordered was never received

Item ordered was never received. Renoura products ship from China using a shipping company called 17Track. Trying to track an item that was not delivered is impossible unless you read Chinese. I believe that Renoura is not to be trusted.

17 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unauthorized Consecutive Months of Billing

Do *not* buy anything from this company. I saw an ad for their citronella fly spray for horses and made a one-time purchase, which I received about 3 weeks later. The bottle was much smaller than I thought and a rip off at $35.99. The worst part, however, is that I did not sign up to a monthly subscription but they have billed me two more times. I've not received any further product. I submitted a request for reimbursement via their contact form. There is no phone number. I received a notification that I should be receiving a refund for 1 of these months. I'll believe it when I see it. The bottom line: do not buy anything from this company!

1 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is THE BIGGEST SCAN

This is THE BIGGEST SCAN! The bottles are maybe 16 ounces of citronella SCENTED spray for $70. That does NOT work at all. They even set me up for auto shipments (apparently fine print) that I am being billed. No customer service. Please be smarter than I was.

28 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company at all

Do not use this company at all. It is under Renoura Holdinds, LLC but is a scam. I have been trying to return the products for a refund sending an email and an online request every couple days since I received on June 23rd with no luck. I ordered the products on May 28th but it took that long on June 23rd to receive because it was coming from China, shipping to some odd person in Illinois and then sent to myself.
I expected products to have the Renoura label on it for the citronella horse spray, as it shows on their website. Unfortunately, it has a brand called OIVOLLI. Also, it shows made in China. I do not trust this at all and will not use on my horses. The brush included to apply is actually a shoe shine brush! Avoid!

28 de mayo de 2026
Opinión espontánea

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