Notified of 3 hour window the day before; contacted by engineer when he was about 15mins away. He arrived promptly and replaced the glass on my induction hob very efficiently ... in and out within 1... Ver más
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Consulta las opiniones de los clientes
The first engineer was not at all helpful. He just pressed buttons, ran some tests and said there was no problem with the machine, despite us explaining the issue of running for six hours and no water... Ver más
Your assigned engineer was the same one who provided the repair for my dishwasher. He was patience and detailed work to check all stuff one by one. Then figure out the issue after few minutes. Then te... Ver más
Daniel, arrived on time, and at once conveyed he is both knowledgeable and competent. He detected the source of two problems with the washer/dryer and replaced both. Also, he recommended the best sett... Ver más
Información sobre la empresa
- Servicio de reparación de electrodomésticos
- Servicio de reparación de hornos microondas
- Servicio de reparación de lavadoras y secadoras
- Servicio de reparación de refrigeradores
Sobre Respond Services
Escrito por la empresa
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Información de contacto
42 Robjohns Road, CM1 3DP, Chelmsford, Reino Unido
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 15% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent engineer
Excellent engineer, very knowledgeable and helpful. Made sure my machine was working properly.
Extremely efficient and helpful engineer
The engineer was extremely efficient and helpful and checked out the AEG dishwasher to ensure it was back to working order without the need for any parts. He provided excellent customer service.
Engineer was polite and resolved…
Engineer was polite and resolved problem. Very helpful
Excellent service
Excellent service. Arrived within the appointment time window; found the problem and resolved it easily.
Engineer is very skilled
Engineer is very skilled, friendly and helpful. Finished the fixing very fast.
Very good service
Engineer arrived within time slot was polite and informative. The repair was completed quickly and professionally.A very good service.
Very pleased with the work carried out…
Very pleased with the work carried out by the engineer really satisfying
Well done thank you
The engineer was really helpful
The engineer was really helpful. He fixed the problem easily, tidied everything away and helped with a further question I had regarding our hob. The appointment booking was efficient and communication really good.
I would like to commend the engineer…
I would like to commend the engineer for the excellent service he provided. He was very professional and well-presented, and he showed the necessary identification before entering my property, which was greatly appreciated.
The repair service he carried out was outstanding. He also took the time to look at an additional issue I was experiencing and offered helpful advice on the best way forward. Throughout the visit, he was polite, courteous, and smartly dressed.
He was a delight to have in my home, and I would be more than happy for him to attend any future repairs. An excellent engineer who is a real credit to your organisation.
Very efficient and pleasant engineer
Very efficient and pleasant engineer. Left us with a fully working appliance in a very timely manner.
Repair completed quickly and efficiently
On time & excellent communication
On time & excellent communication. Very pleasant & helpful engineer. Can’t fault the service.
Induction hob repair
The technician arrived actually just before the beginning of the time slot, which I was very happy with. He readily understood the problem as I explained it. He quickly identified the problem with the appliance (the induction hob) and repaired it in a very reasonable amount of time. He checked, by heating a pan of water, that everything was operating properly, He further took the time to explain to me some of the functions of the hob that I had not been certain about. I thought it was excellent service.
Came at the earliest point of my…
Came at the earliest point of my booking job was completed within 30 minutes.
Great service. Only slight issue (but not worth deducting stars), email about my appointment says if I need to change my slot to give 24 hours notice- but the appointment comes out less than 24 hours before.
No worries for me though. Was a great service. Thank you.
Excellent Service!
The Engineer was on time - very pleasant and resolved both problems with a microwave combi oven.. He furthermore pointed out two other problems with my fridge that he will also resolve.
Adam was very knowledgeable
Adam was very knowledgeable, and got the job done in super quick time
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