Rexel Opiniones 

Driver of LC74 ULJ needs to learn how to drive. Not allowing me to merge into the lane where they should have, instead trying to force me into oncoming traffic. Looks like I’m not the first to encounter this selfish driving. The sticker on your vans about speed?!! Absolute joke could have killed me just to get infront.

I encountered awful driving from MF22XSM in Bristol.
This driver seems to think he owns the road and cut me up, if I had not stopped he would have happily hit me to get his way.
No courtesy at all I wonder how their costumers get on!!.

Had just what I wanted and delivered without any fuss

Van reg mw71 OE0 drives erratically, brakes checks then sits there for 20 seconds on open roads

I specifically refer to Yeovil branch. Without doubt they are the most friendly, helpful & reliable wholesalers i have dealt with. The staff at the yeovil branch dont hide from the customers and are always there to welcolme you when you walk in. The manager is always there and serves you if the others are busy. That goes a long way and builds a good business relationship. I recommend Rexel yeovil & Glastonbury as they are the 2 branches we use.

Called in to replace 2 under kitchen unit flourescant tubes.
Young staff were extremely pleasant and helpful. So nice when you come out with what you want and actually enjoyed dealing with them.
Thanks guys!

Det var en av de värsta grossist butik jag varit på. De mest okunniga och otrevliga personal. Lokalen hel tom och 3 st personal står och hänger vid kassan hel syssellösa. De var hel ointresserade av att hjälpa mig som kund, det var så självklar! De sa det att inte någon av de kunde något alls om elektronik så de kunde ej hjälpa, och på något fördömande sätt blev det uttalat också. När jag till slutet skulle betala och ville öppna konto talade hon till mig på ett så otrevlig sätt som om hon pratade med en förståndshandikappad att : jag fick öppna konto på nätet. Eller betala med kort. Jag kunde ha gjort det men den negativa energin de spridde fick mig att bestämma att denna butiken kommer att vara den sista jag väljer.
Lycka till !

Very disappointed. I am elderly and live in a retirement development. We have a Rexel extractor in our bathroom. I emailed their customer service department on 9th December simply to ask for instructions as to how to clean the fan as it is making odd sounds when turned on. Never had a reply. Such a simple thing but they couldn't be bothered. If it is replaced I will make sure not to buy another one of Rexel's products. Reading through the other reviews it doesn't surprise me at all that the majority are awful. They certainly need to learn more about customer care.

Rexel France. Really poor customer service from Rep. wrong deliveries, no deliveries, deliveries I haven’t ordered. What a mess and customer service is appalling. People in store are great but back office dreadful.

var ute efter en elradiator och besökte butiken i Östersund. Försäljaren gjorde sitt bästa för att inte svara på en enda av mina frågor på ett vettigt sätt. Kunde inte ge mig ett ungefärligt pris, kunde inte förklara varför jag inte skulle ha ett badrumselement och hade hela tiden en riktigt otrevlig attityd.

Jag har företag och skulle skaffa kundnummer så när han dumförklarade mig för att inte redan fixat kundnummer via deras hemsida så fick jag nog och gick.

Har rexel via fastighetsvärden på min parkering. Boxen har varit ur funktion i 5 dagar nu och rexel skiter fullständigt i detta. Jag har varit i kontakt med dem dagligen. Va är det för företag som inte vill hjälpa sina kunder!!!

I have used Rexel Scunthorpe for many years now, great branch, knowledgable staff, and will go above and beyond to help where they can even down to popping out personally if I’m stuck for a part, prices are competitive,

Riktigt hemskt usel elbilsladdning. Inget att rekommendera för någon.
Dyrt, långsamt, svårt att förstå. Svårt att hitta platsen. Få laddpunkter. Usel app. Bara uselt hela vägen. Fy!

Ordered urgently needed item last Friday 14th from Shrewsbury branch - pre-paid and told it would be in stock on Monday. Called to pick it up and was told they didn't sell that item I must have ordered it from elsewhere. Subsequently checked my account details and confirmed as above. They then said that they in fact had the item and agreed to deliver it but it did not arrive! Chased up and spoke to someone who said their was no record of my previous call. Agreed again to deliver and finally arrived on 21st having fortunately received a call from the delivery driver who couldn't locate us due to not being given the full correct address.
If the staff at this branch can't efficiently expedite such a very simple task then its future doesn't bode well.

I have just been into the Bromley store on Waldo road and I was greeted by a great guy that was friendly and knowledgable. Thank you and I will be returning.

My experience of Rexel is outlined below as I am getting zero progress from Rexel to resolve this outstanding issue.
I would not recommend Rexel my experience is they supply defective products that do not meet building regulation requirements and do not address complaints . In a recent commercial to residential conversion in Cheshire we procured all our electrical components from Rexel which included two 6” Newlec kitchen extraction fans in order to meeting building regulations in two separate houses. Building regulations require fans to extract 60 l/s from the kitchen.
The Rexel fans were specified by the manufacture as delivering an extraction rate of 68L/S

The fans themselves are mounted on an exterior wall in the kitchen, so lack of performance through excessive ducting is not a concern.

As part of building control sign off the performance of these fans required to be tested by a third party specialist company.

The results were has follows

House 1 — extraction rate 35L/S

House 2 —- extraction rate 31L/S

House 2 retest with replacement fan 38L/S

All failing to meet building regulations

The cost of a re testing and changing the fans cost me an additional £350.

LNPG have been supportive but have failed to put enough pressure on Rexel to address this long outstanding issue.
I am now involving trading standards.

Rexel and their experts have been a complete joke trying to avoid responsibility with all sorts of excuses. I am a chartered mechanical engineer and have the skills to technically reject their nonsense excuses.
The acid test is I have offered Rexel and their supplier to physically test the fans as installed something they have ignored presumably because they know I am right.

I know this is a long story but just wanted to advise members about the danger in buying certain products from Rexel.

We buy tens of thousands of pounds worth of electrical products a year and have now struck Rexel off our procurement list until they resolve this situation.
In our most recent project we have procured our electrical components from an internet based company called “The Electrical Counter” trading as ZLT Electrical which is much more competitive that Rexel in any event.

So wf Trafford park rebranded to rexel regent road Salford..sounds impressive..unfortunately not.
Rexel ,regent road ,Salford opened up its unit that size wise is equal to B&Q Trafford ctr., sounds great yes?, I'm afraid not..especially if you work in the electrical contracting industry
!
You find yourself queuing in miles of traffic to eventually arrive at the Mecca which is " rexel , regent road, Salford" only to find the smallest electrical item which is available in stock at any pound store or even a motorway service station- is NOT IN STOCK in rexel , regent road,Salford!!!..please note, this same response is in affect no matter what time of day/month/ year!!!

The reason for my review today is due to the lack of interest from the staff at rexel,regent road, Salford...numpteen times I've been told - not in stock, yet I know other suppliers like cable glands UK have that missing stock, a simple order number would suffice like WF TRAFFORD PARK would supply me.

Don't open a B&Q warehouse if you can't even satisfy a pick n mix stall customer!

P.s.thanks for the hours I've wasted visiting your regent road hellhole.

great help and look forward to developing with them in 2024

stuart eeco.energy

Poor service, staff rude & not helpful

After trying various suppliers for some downlights ( mine were outdated and failing) the guy at the Spalding branch knew exactly what I required. Devon Issac sold me 6 Collingwood H2 Lite down lights and I installed them today with no issues. I should have gone here first as Screwfix only referred me back to their website and another company next door to Rexel could not help either. Top marks to Rexel and to Devon Issac, I will certainly be going back to them for any other electrical items that I may need in the future. The price was also fantastic for each unit.