Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver más
La empresa ha respondido
Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver más
La empresa ha respondido
Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver más
La empresa ha respondido
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic experience at your Bournemouth store. Both Paul and Oscar gave excellent advice on products and the new cd unit and speakers I picked up are pure class. I even had a follow up phone call to see how the products were going and to see if I was happy with them. Would highly recommend Richer sounds to anyone.

Respuesta de Richer Sounds - Bournemouth
The staff at the Bournemouth branch were very helpful and between us we decided on a TV which was suitable

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth
My wife and I were looking to buy our first hi-fi system. We didn’t have much knowledge about hi-fi equipment and initially only went in out of curiosity, without any intention of making a purchase.
However, a gentleman named Dan kindly took the time to let us demo several speakers without ever pressuring us or making us feel like we were inconveniencing him. Although we didn’t buy anything on our first visit, the experience definitely made us more enthusiastic about getting our own hi-fi setup.
After narrowing down several systems, we wanted to trial them properly. We contacted a few shops, but many made us feel as though we were wasting their time. That was not the case with Richer Sounds Bournemouth. Once again, Dan took the time to answer all of our questions and arranged for the systems we wanted to trial.
Along the way, there were a few hiccups with compatibility between some of the equipment, but this was certainly not the fault of Richer Sounds Bournemouth. Throughout the process, the team continued to answer our questions and help us troubleshoot the issues. After plenty of back and forth, we finally ended up with the system we wanted, and we are absolutely delighted with it.
Kudos to the Richer Sounds Bournemouth team, and special praise to Dan for his patience, professionalism, and excellent customer service!

Respuesta de Richer Sounds - Bournemouth
Over the last twenty years, and before that in London, whenever I have needed new HiFi separates I have gone straight to Richer Sounds in Bomo. Today, I went thinking I needed a new amp but Oscar was right on it and, instead, fitted me up with new banana plug leads which have revived the stereo and sound fresh and clear. They are absolutely ace, trustworthy and knowledgeable. I couldn’t recommend this store more.

Respuesta de Richer Sounds - Bournemouth
Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gave advice & she made her decision Arcam +5 & Dali Oberon 5’s in dark walnut (which was a must!) & they both sound & look! Amazing

Respuesta de Richer Sounds - Bournemouth
Easy to order online.
Collection ready as specified.
Service good

Respuesta de Richer Sounds - Bournemouth
Superb team. All the staff, that I dealt with, were extremely helpful and friendly. I had a couple of problems and they were only to pleased to sort me out. Buying on line is all very well, but when you do have a problem, it is very reassuring knowing you can, either phone, or go down in person to the store to discuss the problem. Great stuff Richer Sounds!!!!

Respuesta de Richer Sounds - Bournemouth
Great service, excellent advice, able to price match with no problem.
Thanks Paul and Lewis

Respuesta de Richer Sounds - Bournemouth
From the initial telephone engagement to ordering & paying: it all went very smoothly and without fuss. I had a clear view of what I wanted but was open to suggestions and after a few questions & answers the delivery date was confirmed and duly picked up as forecasted. Job done and I’m immersed in Zep: first time in a long time. Thanks to the Bournemouth shop.

Respuesta de Richer Sounds - Bournemouth
Helpful and knowledgeable salesman no pressure and all at very competitive price.
I could not of ask for more.

Respuesta de Richer Sounds - Bournemouth
Great advise led to purchase of superb value 43” tv.
Thank you

Respuesta de Richer Sounds - Bournemouth
Helpful, friendly and knowledgeable staff.
The prices are good too!

Respuesta de Richer Sounds - Bournemouth
I easily ordered what I needed online, was met by friendly staff at the shop who had the part I ordered ready for me. This is the third or fourth time I have used Richer sounds for high value items and have always been pleased with their service.

Respuesta de Richer Sounds - Bournemouth
The staff (Oscar) was very knowledgeable, trying to meet our needs without influencing too much. The follow-up delivery and confirming emails were appreciated

Respuesta de Richer Sounds - Bournemouth
Shopped in the Bournemouth store. I must say the service is second to none. They have a great understanding of the equipment they are selling and more importantly to me open and honest. I would recommend them again and again. I have suffered by big companies Costomer service before and started to think I may as well just buy from Amazon for the convenience . Richer sounds has made me realise that great Costomer service is still around and well worth going there to see them. I can some times be over critical with the Costomer services but honestly Richer Sounds deserves the five stars and more. I will be buying all my electrical equipment from there even though i live 2 hours away in Swindon . We all need to support these companies because they are hard to find!!!

Respuesta de Richer Sounds - Bournemouth
Great price for a really good product.
Good communication, delivered to store really quick, with friendly staff on collection.

Respuesta de Richer Sounds - Bournemouth
I'm amazed with my LG C5 OLED 55 inch I love my series X graphics and especially with my playstation 5 pro graphics are amazing and I thank richer sounds for delivering on time and making this possible I would definitely buy from richer sounds again you've made me a satisfied happy customer who would recommend you for future reference god bless kind regards Toby Owen leahy

Respuesta de Richer Sounds - Bournemouth
Easily contactable and very helpful via phone (unusual nowadays). Very friendly , knowledgeable and full of good and useful advice. Great product selection and pricing. Will always be my first stop for A.V. products

Respuesta de Richer Sounds - Bournemouth
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.