Richer Sounds - Bournemouth Opiniones 

1661
•
TrustScore: 5 sobre 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1661)

24.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service at Richer Sounds…

Excellent service at Richer Sounds Bournemouth. The team was very helpful, professional and knowledgeable, and took the time to understand what I was looking for rather than simply trying to sell me something.

The advice was honest and straightforward, and the whole experience was smooth from start to finish. It’s refreshing to deal with people who genuinely know their products and care about customer satisfaction.

Highly recommended if you’re looking for good products, competitive prices and excellent customer service.

7 de septiembre de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valorada con 4 estrellas sobre 5

Good service until you decide not to spend more money

Happy with the price I paid for my purchase however after listening to the sales guy talk technical nonsense to me for a long time bloody boring and despite me making it clear I’m not interested in anything technical or interested in buying a so called more powerful and more expensive item instead he totally lost all interest in me as a customer and tbh didn’t really conceal this. Last 10 mins of my experience I would of given one star tbh.

6 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your feedback and for taking the time to leave us a review, although we were sorry to read that your interaction with our sales colleague was less than ideal.

We have passed this feedback on to our Bournemouth team to avoid similar instances in the future, and have also asked the store manager to contact you directly to discuss this so we can ensure this is resolved to your satisfaction.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

Great advice on what to buy at Richer…

Great advice on what to buy at Richer Sounds at Boscombe.

System was installed yesterday by Mario/Matt ,

I would definitely recommend all concerned

5 de septiembre de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent staff in the Bournemouth…

Excellent staff in the Bournemouth branch. Really helpful and gave me the best option for my situation. You can always rely on richer sounds!

4 de septiembre de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

A speedy efficient delivery to the shop…

A speedy efficient delivery to the shop and a very friendly welcome from the guy at the counter who explained that although ear buds cannot be returned for hygiene reasons, providing they were unopened in the original packaging a refund was possible. In the event my son loved them and kept them saying they were the best he has ever owned. Good communication from RS staff via email however I was also receiving emails from DPD which was confusing because I wasn't sure if they were being delivered to my house or the shop. Whilst they were delivered to the shop as I requested, emails from both the carrier and RS were misleading and maybe the logistics could be improved. Thank you RS all the same 😃

2 de septiembre de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

A quick online and over the counter…

A quick online and over the counter service, with good quality equipment and advice.

2 de septiembre de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

LG TV

Would like to thank Bournemouth Richersounds for the sale of LG TV, would also like to thank Oscar for all his information and help .

28 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Friendly and helpful staff

24 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

A truly pleasant experience

I rarely do reviews but I could not imagine a better experience! Aaron was patient, knowledgeable and above all helpful - despite the fact that I was clearly going to spend very little on my wife's old Hi-Fi. Thank you so much :)

4 de septiembre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Lewis was brilliant

Lewis was brilliant. My husband thought he knew what he wanted but Lewis took the time to ask what we wanted, how we wanted to use it & then went through all the plus & minuses of all the systems. Very knowledgeable & really easy to talk to.

27 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valorada con 4 estrellas sobre 5

Getting proper advice from someone who…

Getting proper advice from someone who knew what they were talking about.

25 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, listen to you and give you good advice on what will work for you. Was recommended to go there and it's the go to shop now. Nothing is too much for them.

25 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent and honest recommendations

Excellent and honest recommendations, the manager Paul clearly knows what he’s doing and has years of experience in their products. Price was good and they had the stands I wanted in stock for same day collection. Can’t fault them at all.

24 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Richer Sounds continues their great service.

Richer Sounds is my "go to" place for A/V products. Have always found them to be helpful, friendly, efficient and competitively priced. My recent experience was no exception. After being greeted in a cheery manner by Aaron I explained what I wanted. He checked the store stock and went to get what I wanted. Having paid I left with my purchase. The entire process was completed in less than 5 minutes. My thanks to Aaron for his helpfulness and efficiency. All in all a very positive shopping experience.

15 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Bournemouth - great service

I contacted Bournemouth to ask if they had a Technics SA-C600 in stock. Paul got back to me really quickly saying they’d order one in. He contacted me as soon as it arrived. The guys in the shop were really friendly, knowledgable and helpful. Highly recommend and also the Technics is awesome!!

22 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

very professional service

very professional service -I made my purchase over the phone to my local branch. Delivery was on time. Very satisfied with my TV and glad to have a 6 year warranty!

22 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Always unbiased advice from very…

Always unbiased advice from very knowledgeable people, and price match as well.why wouldn’t you.

18 de agosto de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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