Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más
La empresa ha respondido
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Called in because I was looking for a price match and they couldn't have been more helpful. Price was matched (and reduced further), delivery was super prompt and I received a call a few days after to... Ver más
La empresa ha respondido
What made your experience great? Being able to ring up and speak to a real person who gave very good advice enabling me to buy a product that is working well and within my budget.
La empresa ha respondido
I wanted and new replacement TV. I did not really know what make or the type that I wanted. I had looked online and been to another national electrical retailer. This had left me a bit... Ver más
La empresa ha respondido
Well I believe that the Experience was a total success due to many factors i.e. I "applied" myself to the "task-in-hand" cos it became increasingly apparent en route that I did actually Want what I wa... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido
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very helpful advice in plain language and good guidance and help on my choice of amp

Respuesta de Richer Sounds - Bournemouth
Good service. Knowledgeable staff. Fast delivery of order. Many Thanks!

Respuesta de Richer Sounds - Bournemouth
Paul was superb with his advice and insight. I’m left extremely satisfied with my new system. I keep listening to music from throughout my lifetime and rediscovering details and musicality never spotted before. Which is an absolute and utter delight.

Respuesta de Richer Sounds - Bournemouth
After four and a half years, our TV went faulty. Richer Sounds loaned us a new unit while they evaluated the repair. It turned out that the old unit was beyond economic repair and we were offered a sum as compensation, which we accepted. The manager and staff were very helpful throughout the whole process and we now have a new TV that we are very satisfied with. Keep up the great work RS Team.

Respuesta de Richer Sounds - Bournemouth
Very helpful assistant who explained the item we were purchasing and much more to help us with our audio experience

Respuesta de Richer Sounds - Bournemouth
Ordered an item online for collection at store . Kept informed during order delivery process…then by store when item arrived.
Great service.

Respuesta de Richer Sounds - Bournemouth
Once again, Aaron, based at the shop in Bournemouth, gave me excellent support in choosing a suitable CD player alongside a new amplifier this time. Brilliant!

Respuesta de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth
Def use again. Overall a highly satisfactory shopping experience, Delivery was made the very next day (free). Great product and assistance where needed

Respuesta de Richer Sounds - Bournemouth
Having killed our 5 year old 48" OLED Panasonic TV during a Wii session, I went to RS to replace it as its 'the place 'to go on Saturday
I was met by a smiling Oscar who tried to find a replacement 48" OLED, but was unable to do so as none were available
After consulting with my wife we agreed to purchase a 55"oled Panasonic , being unsure of the size increase
The TV was duly delivered on Tuesday afternoon in a very large box , after setting up we sat down to enjoy our new large TV
We are getting used to our new 'big screen '
Many thanks to Oscar for another RS experience

Respuesta de Richer Sounds - Bournemouth
Very knowelgable

Respuesta de Richer Sounds - Bournemouth
I couldn't work out what I was doing wrong on Richer Sounds website, but a quick call to the Bournemouth shop and a chat with Paul who sorted out my order within a few minutes. Very competitive price on my new TV and sound bar.

Respuesta de Richer Sounds - Bournemouth
Very helpful, knowledgeable staff in the store and we ordered through them and the item was delivered the following day. Very efficient,

Respuesta de Richer Sounds - Bournemouth
Fantastic service great deal really pleased AAA+++

Respuesta de Richer Sounds - Bournemouth
I rang the Bournemouth branch to order a CD player and Lewis was extremely helpful. He explained our item would be a special order which might take one to two weeks to arrive. He helped us to pay for the item on line, and it arrived at our home within 4 working days. We couldn't be more satisfied with the excellent service.

Respuesta de Richer Sounds - Bournemouth
The team do a great job at explaining the different possibilities in a none pressure way, just friendly and informative

Respuesta de Richer Sounds - Bournemouth
The team at Richer Sounds are always extremely helpful, knowledgeable and super friendly!

Respuesta de Richer Sounds - Bournemouth
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