Richer Sounds - Bournemouth Opiniones 

1602
TrustScore: 5 sobre 5

4,9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Called to discuss a piece of kit and after determining my needs we agreed on what would be an appropriate purchase. After being quoted 3-5 days delivery I was surprised to receive it the next day.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Mainly being able to go to the store rather than ordering online and being unsure about care of delivery. Staff who made the effort to check whether the product was in stock while we were in the shop... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Served by Lewis who was professional throughout and an absolute pleasure to deal with. Very knowledgeable and enthusiastic and even managed to upsell to me which is very rare. Would highly recommend... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 545 Christchurch Road, BH1 4AH, Bournemouth, Reino Unido

  • 0333 900 0058

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1602)

24.651 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Purchase of new TV

Comprehensive explanation of all the models available, and their various pros and cons, within the price range given.

Made final choice very easy

6 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent Service

Always excellent service, phone or face to face ,and very competitive pricing .... thank you

8 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great guy answered phone

Great guy answered phone, knowledgeable and no hard sell, just great advice and help. Will buy from you guys again. Really happy with the system.

7 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent customer service

Store Manager, Paul was very pleasant, helpful and reassuring. I was very pleased with the service I received and also with the TV I bought

6 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Originally I spoke to the team on the…

Originally I spoke to the team on the phone regarding a new TV, very helpful and informative.

Came into store to place the order as it was a non stock item, great guys would not hesitate to recommend.

28 de noviembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

I'm a returning customer

I'm a returning customer and bought a top of the range TV online.
Good information over the phone from shop. Next day delivery. Very good delivery company. Kept me informed of delivery times, right to my door.
Set up by reliable company within a few days.
Allround professional and excellent service. Very satisfied with the product I bought.

5 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service

Oscar was fantastic through the whole process.

5 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

The best place to buy your audio visual by far...

Richer Sounds is a great audio visual retailer where not only can you see and hear hardware instead of just online before committing to spending but has friendly knowledgeable staff. First they correctly advised me what I needed to connect my TV via optical audio cable to my HiFi but also I was able to view the Sony Bravia 8 II. The purchase in person was a quick straightforward good experience with finance options to suit my needs and they had the most competitive price backed with a 6 year guarantee. I recommend this retailer and would most definitely purchase from them again.

3 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Attentive

Attentive, Knowledgeable staff who advised me on what to buy for my media wall before build.
There was a hint of “upselling”by Lewis that I was happy to go with.
The delivery was on time and handled with care by the company you use.
On reflection I believe that a move to alternative outlet (retail estate) would increase sales as the Bournemouth store is based in a dodgy district with a bus stop blocking the window of the store.

30 de diciembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

The item purchase was a superb deal…

The item purchase was a superb deal infact I could not beat it. The advertised item did not do it justice as it was even better than expected, deliver was literally next morning could not fault the service and the sales staff were knowledgeable as always. Richard Sounds have come along way since the days of a cowboys outfit chewing Hubba Baba and blowing bubbles in-store with a demotivated sales assistant behind the counter.
KEEP UP THE GOOD WORK!

2 de enero de 2026
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Highly recommend

Paul really made me aware of the products that they had avaliable. He explained the difference between the tvs on offer . He was very professional and very passionate about his job. Highly recommend

31 de diciembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Best place to buy hi fi and all related…

Best place to buy hi fi and all related items by far .Staff no what they are talking about and always listen to your needs

31 de diciembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Good Price

Good Price, great service, and I was kept informed about the delivery day and time.
Television arrived just before Christmas as had been promised.

22 de diciembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Easy

Easy, helpful, and friendly, always good at Richer Sounds, full knowledge of products but with no pressure, many thanks

29 de diciembre de 2025
Valorada con 5 estrellas sobre 5

My speakers arrived quicker than…

My speakers arrived quicker than expected, the guys in the shop were super helpful, even carrying them to my car.

Thanks chaps.

27 de diciembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great staff

From my first email to my visit to the Bournemouth branch the staff were helpful, knowledgeable and advised me to buy cheaper speakers than the ones I enquired about. He felt that the Fyne 300i would suit my Stereo and my musical tastes better than the Wharfedale 12.1i that I first emailed about. The £50 difference had nothing to do with the decision, he just said that I would be happy with the Fyne. And I am, and £50 better off, means I could buy 2 more LPs. The speakers that came with my Denon are a total load of rubbish compared to the Fyne 300i. I did wonder about the Fyne 301i,but again, Jamie felt I won't need them until I upgrade the system. Great guys in the Bournemouth shop. Thank you fellas.

21 de diciembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent service and great advice

Really good advice. Very pleased with the purchase.

23 de diciembre de 2025
Logotipo de Richer Sounds - Bournemouth

Respuesta de Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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