Richer Sounds - Cambridge Opiniones 

1764
•
TrustScore: 5 sobre 5

4,9

25 Hills Road, CB2 1NW Cambridge, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Our order was placed over the telephone with your Cambridge shop - your staff were very helpful and gave useful and helpful advice. The order process was handled quickly, efficiently and effectively.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

At the local branch I was able to talk to the person I first made contact with easily when I had queries about products. And when he was unavailable I still got the info I needed via email from other... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Picked up a new deck recently which I’m very happy with. Very convenient to be able to collect in person and staff were friendly and efficient. I recommend this store for their selection and good valu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I received some excellent advice on an audio system by phone and email, but wishing to see some physical examples of the recommended items, I travelled to the Cambridge store. Sadly this was nowhere n... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1764)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Superb Service

Friendly and professional service from Tom, who assisted me in my purchase of a Manhattan s4r Freesat box.

I was assured that if I needed any technical help I could ring up and a member of the team would gladly assist.

Great service.

7 de agosto de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

All the staff were very helpful and…

All the staff were very helpful and knowledgeable. It was really useful to try the equipment in the shop before buying and returning one item which I decided not to keep was very easy. They were very keen to make the process as customer friendly as possible. I would highly recommend Richer Sounds Cambridge!

6 de agosto de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Amazing service throughout

We had a dedicated hour in the sound room and Tom was extremely helpful talking me through options. He set up the system that I had been looking at and made suggestions.
Although those suggestions were more expensive 😅 the system was so much better and I love it.
After the initial quote I rang and Tom gave me further options and advice for wiring. The payment app was rubbish but the advisors sent a BACCs for payment and as soon as that was seen in the accounts they rang me to confirm it had been received. Couldn't recommend them more 😍

6 de agosto de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Fantastic customer service.

Fantastic customer service, Tom helped us find just the right music system which has already provided much joy for us all. Thank you. I will always recommend Richer Sounds at Cambridge.

4 de agosto de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Staff were very polite and…

Staff were very polite and knowledgeable about the different products overall very pleasurable.

27 de julio de 2026
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Respuesta de Richer Sounds - Cambridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Good company

Easy to use website and order arrived as promised on time.

30 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Ordered tv via a friendly telephone call…

Ordered tv via a friendly telephone call. All was simple to do which included ordering an empty box to place the old tv in. Timescales was to my requirements. After receiving new tv it was simply a case of following instructions to set it up. All worked well. Only problem nowadays is the there is no manual, not Richer Sounds fault, it’s all on the tv. With Richer Sounds you get a 6 year guarantee which could be useful but hope it’s not required.

29 de julio de 2026
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Respuesta de Richer Sounds - Cambridge

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I recently purchased a 55inch 0LED LG…

I recently purchased a 55inch 0LED LG TV. The staff were very knowledgeable and helped me decide on this model . Great customer service .im very happy with my choice .

29 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent service

Bought new TV and soundbar from Cambridge store. Purchased 4pm yesterday, professionally delivered 9am this morning. Excellent knowledge from Tom in the store, took time with us even though very busy. True customer service.

3 de agosto de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Cambridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great service in the shop

Great service in the shop, have advice and helped me load it into my car. Thank you

26 de julio de 2026
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Respuesta de Richer Sounds - Cambridge

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent customer service from…

Excellent customer service from Cambridge branch - TJ. Price matched a very competitive price from another retailer and delivery was quicker than advertised. Well worth being a VIP member. Excellent.

26 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Paul at the Cambridge shop was very…

Paul at the Cambridge shop was very helpful in answering all questions and efficiently ordering the tv and Sonos soundbar.

24 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 4 estrellas sobre 5

Good experience bought earphones for my…

Good experience bought earphones for my gf & she loved them . Both fit & quality

19 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for the great feedback, glad to hear the headphones are just right of course!

The Customer Experience team

Valorada con 5 estrellas sobre 5

Amazing service, strongly recommend

I rang to check that the headphones I wanted were in stock so I could check if they were ok
A very helpful member of staff arranged to get them in.
When I arrived, they had been charged and software updated.
Met by friendly knowledgeable staff.
Recommend

19 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good service and price.

Paul sorted an issue quickly and efficiently.

14 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

17 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Paul provided good clear honest advice…

Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy.
Have bought from Richer Sounds before and always happy with the service. Delivery as planned.

16 de julio de 2026
Logotipo de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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