Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Ver más
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Paul provided good clear honest advice in shop. Listened to requirements and provided options. Happy with multiple visits without expecting a decision. Price matched when ready to buy. Have bought fr... Ver más
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Helpful staff. Product good price and delivered on time. The only thing which was not good was the payment process. It didn't work after several attempts. However the staff member (I think he was call... Ver más
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I bought a wall television and a sound bar and ordered an appointment with the installer. The installer arrives and said that the television was too big. Richer Sounds changed my products and gave me... Ver más
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I decided to get a new radio for the kitchen and came across Ruark through Richer Sound. Unlike other retailers Richer sounds provided another 4 years warranty for free on top of the two years manufa... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Hills Road, CB2 1NW, Cambridge, Reino Unido
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Very helpful advisor in the shop. Didn't have the speaker I wanted in the shop but delivered to my home the next day. Great experience.

Respuesta de Richer Sounds - Cambridge
Advice from knowledgeable staff so that I bought an amplifier that worked well with my existing system and didn’t spend extra on something that would not sound any better.

Respuesta de Richer Sounds - Cambridge

Respuesta de Richer Sounds - Cambridge
Excellent service. Wanted a sound bar I had three in mind TJ recommended the one I had as first choice. Extremely knowledgeable and helpful

Respuesta de Richer Sounds - Cambridge
ALWAYS have a great experience with Richer sounds, that’s why I’m a regular customer when it comes to big tv appliances.

Respuesta de Richer Sounds - Cambridge
Good reviews and advise from R.S as always
The first time I have brought an LG TV 55" C5 I have another TV that is Samsung that is also very good but the LG was at a more reasonable price and features seemed as good if not better a very good 6 year warranty helped the decision & purchase from Richer Sounds I will be back thanks-

Respuesta de Richer Sounds - Cambridge
So many companies these days deliver mediocre/poor service and it makes a refreshing change to do business with a company that knows about the products they are selling.
Richer Sounds also makes the customer feel valued, again a bit rare these days.
Although I knew what I wanted to buy, Paul was very helpful in answering some technical queries about the product and arranged very prompt delivery.
Post sale I had one or two questions which were also dealt with immediately.
This is what customer service is all about and encourages me to go back for any future purchase. Fully recommend.

Respuesta de Richer Sounds - Cambridge
Good telephone service,and fast prompt delivery

Respuesta de Richer Sounds - Cambridge
Called the Cambridge shop to enquire about noise cancelling earbuds and TJ was really helpful, listening to my requests and came up with the Nothing earplugs as an option. Went in next day and purchased some. Nice relaxed service and informative information. Very happy

Respuesta de Richer Sounds - Cambridge
Deputy store manager for cambridge (Paul I think) was really helpful, super friendly and knows his stuff. Suitably impressed and will continue to use richer sounds because of this experience.

Respuesta de Richer Sounds - Cambridge
First class as always. Got excellent advice on the right tv's to get when i called the sales phone number and unlike most places you call none of the stupid talking to a machine nonsense.
Been using Richer Sounds since the 90s and always my first and only choice for tv or hi fi.
Use this company with confidence.

Respuesta de Richer Sounds - Cambridge
Tremendous experience. It's the first time of buying something from Richer Sounds, but a brand which obviously takes customer service seriously. Tom from Cambridge was brilliant in helping me get a new UST projector and getting it for a competitive price so I will definitely be keeping them top of the list for future AV purchases.

Respuesta de Richer Sounds - Cambridge
Excellent advice from Paul at Richer Sounds Cambridge !! . Everything i could ever ask was explained clearly and am now blown away by the picture on my new LG TV. Who could ask for more

Respuesta de Richer Sounds - Cambridge
Staff were helpful and supportive - made the whole experience very simple.

Respuesta de Richer Sounds - Cambridge
Excellent competent company - gave reasonable advice on headphones, good communication and overall experience. Thoroughly recommended!

Respuesta de Richer Sounds - Cambridge
I have trusted Richer Sounds ever since the owner made the lovely gift of the firm to the staff when he retired. I had several headphones in mind, but when I found Richer Sounds sold one on those on my shortlist, my decision was made.
I enjoyed viewing the range of electronics in the shop.

Respuesta de Richer Sounds - Cambridge
A great knowledgeable team who were very helpful.

Respuesta de Richer Sounds - Cambridge
I have been buying kit from them for over 20 years and just ordered up another Monitor Audio speaker package including sub woofer. The experts in their Cambridge shop are always there on the phone to help and advise, even with my old Denon 6400 avr that I have just moved to my PC they are on hand for tricky technical tips getting it working.

Respuesta de Richer Sounds - Cambridge
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