Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver más
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Staff member found some old stock to save me money & fitted the jack’s while I waited in your experience room. Also although I didn’t purchase my Amp from you Mandy was really informative on a previou... Ver más
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Extremely helpful staff especially Mandy. Made sure that I was aware of any promotions etc. that the manufacturers were having. I won’t shop anywhere else for TVs etc. especially as the founder of Ric... Ver más
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All the team at Richer sounds in Cheltenham were very helpful and knowledgeable. I was very nervous about changing my hi fi equipment but was pleased to experience their guidance on my purchase. Alway... Ver más
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Great TV display in shop, no pressure selling. Staff answered all my questions, excellent service. Great product at a fair price and 6 year guarantee.... recommended!
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Reino Unido
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I popped into the shop to discuss my purchase with your team, before progressing with the order. Excellent service as always

Respuesta de Richer Sounds - Cheltenham
Buying is very easy with knowledgeable staff. Delivery was quick and the whole experience was very easy as always. Prices are good and some were much cheaper than local and big stores.
Have used Cheltenham branch for many years and would use again next time I buy.

Respuesta de Richer Sounds - Cheltenham
Friendly and knowledgeable service. Item was not in stock but the store order for us and phoned the next day when it arrived.

Respuesta de Richer Sounds - Cheltenham
The staff in Cheltenham was quite knowledgeable and very attentive. Very pleased with both the service and the quality of the products they carry (Focal).

Respuesta de Richer Sounds - Cheltenham
Fantastic customer service staff were very helpful.

Respuesta de Richer Sounds - Cheltenham

Respuesta de Richer Sounds - Cheltenham
Purchased an LG OLED65G6; a 5 star TV and a 5 star service provided by Jason and his team.
This is not the only TV I have purchased from Richer Sounds Cheltenham and the service has always been excellent.

Respuesta de Richer Sounds - Cheltenham

Respuesta de Richer Sounds - Cheltenham
Personal touch long guarantee fantastic delivery service and cheaper than currys etc for same Tv.

Respuesta de Richer Sounds - Cheltenham
I popped in having had them reserve an open box item for me over the phone and it was put aside for me as expected.
The item was brand new, just an opened box so a great saving over the already great priced new item.
The staff were very helpful as always and a pleasure to deal with.
Richer Sounds are perhaps the only company I still wholeheartedly recommend after being a customer for many years!

Respuesta de Richer Sounds - Cheltenham
Richer Sounds always offer great advice and service. My Marantz and Monitor Audio order was no exception. The items were delivered in perfect condition within two days of placing my order on a Sunday.

Respuesta de Richer Sounds - Cheltenham
I ordered aPhilips record player online and it was delivered to a Richer Sounds shop within three days from where I collected it. Staff at the shop were polite and helpful which added unto excellent service.

Respuesta de Richer Sounds - Cheltenham
Couldn't be more helpful. Spoke to Amanda and Luke who were both friendly and knowledgeable.

Respuesta de Richer Sounds - Cheltenham
Very helpful and knowledgeable staff. They tried hard to make sure the television was right for me and satisfied my needs.
The Samsung oled tv is an amazing product, a fabulous picture and the set looks terrific too.
TV Samsung qe48s90f

Respuesta de Richer Sounds - Cheltenham
The product was not properly described. I was assured I would have a full wireless system so i was disappointed to find that I had a cable linking the two rear speakers.
I don’t blame the staff in Cheltenham for this – they were extremely helpful as always. It’s more the fact that Samsung poorly describe their products.

Respuesta de Richer Sounds - Cheltenham
Excellent customer service and a great bargain. Shout out to Ben at cheltenham

Respuesta de Richer Sounds - Cheltenham
After looking online I decided I wanted a Ruark R3S in grey colour. I went to my local Richer Sounds in Cheltenham as their price was identical to other retailers (online or store) and I was able to not only see the unit but also listen to how it sounded. The staff were friendly and efficient; they did not have the grey option in stock but the assistant tracked down a unit at another branch for delivery. Free delivery via DPD took three days. Overall, I am very pleased with the R3S and the service I received from Richer Sounds.

Respuesta de Richer Sounds - Cheltenham
i have been coming for 25 odd years. always an impeccable service, and post-sale support

Respuesta de Richer Sounds - Cheltenham
Richer Sounds are a great company to use.
I had to give back word on a purchase I was making. They sorted out a refund with no hassle at all.

Respuesta de Richer Sounds - Cheltenham
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