Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... Ver más
La empresa ha respondido
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Having had a few difficulties with the tactile controls on a pair off new headphones followimg a recent purchase. I returned to Richer Sounds for help. I was treated extremely polightly by the Manger... Ver más
La empresa ha respondido
We had a problem with a fault on a recently purchased cd/ radio player. We contacted the company and there was no messing about ……. Just a straightforward exchange. Excellent service.The staff member... Ver más
La empresa ha respondido
Good service, the person who helped me was informative and he knew well his subject. I ended up buying a higher spec TV great company will use again and recommed to others
La empresa ha respondido
The cello -Roku television purchased was good value and delivered without delay . The 7 year guarantee with the purchase was an important part of my decision to buy this tv. I always go to Richer Soun... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
31 High Street, GL50 1DX, Cheltenham, Reino Unido
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Great sales team they let us in early and helped us with what we wanted and gave us a great deal, really friendly and helpful service.

Respuesta de Richer Sounds - Cheltenham

Respuesta de Richer Sounds - Cheltenham
Looking for item not available to order online, rang local shop to ask, who advised limited stock, but was able to provide details of availability at other branches. On ringing other branch, stock confirmed, but unable to collect due to location, so order taken over the phone and I paid extra for delivery. Item arrived on the day expected, so all good, thank you!

Respuesta de Richer Sounds - Cheltenham
Purchased my Wharfdale Diamond 12.1i speakers and they sound amazing. Great service from the staff at Richer Sounds.

Respuesta de Richer Sounds - Cheltenham
Excellent service and price. Better still you can actually speak to someone at the local branch. I cannot fault the staff and service at Cheltenham.

Respuesta de Richer Sounds - Cheltenham
Good technical guidance no matter who answers the phone and their promise that they will always beat any genuine lower price means you always get the best possible deal. A consistently trustworthy company, you simply can't go wrong.

Respuesta de Richer Sounds - Cheltenham

Respuesta de Richer Sounds - Cheltenham
Great service all round, Tv I found difficult too get a picture that was to my liking but beautiful television with a great picture thank you

Respuesta de Richer Sounds - Cheltenham
I've been buying from Richer Sounds for 20 years and have never been disappointed with their quality and service. Usually I purchase in store but for a change I used telesales. Jason the store manager is someone I've dealt with for years and he took my order very efficiently. When I had to return an unused TV bracket, Gaetan dealt with my request brilliantly. A fantastic business and I hope they will be around for years to come.

Respuesta de Richer Sounds - Cheltenham
Helped to chose amplifier by someone who knew what he was talking about, ordered quickly and delivered in 2 days even though I chose the free delivery option. Have used Richer Sounds before and never been disappointed.

Respuesta de Richer Sounds - Cheltenham
I always use Richer sounds for all of my tv and Hi Fi requirements, and have done for many years. The team are so knowledgeable about their products, especially tvs, which for the average person is to say the least, a little confusing. I wouldn't go anywhere else.

Respuesta de Richer Sounds - Cheltenham
Really easy to order and got a call to say when it was ready to collect

Respuesta de Richer Sounds - Cheltenham
I was made aware of a very good offer for a LG TV through being a VIP member. I had been considering upgrading, so I called into the Richer Sounds shop in Cheltenham and the very knowledgable guy who served me had everything sorted in good time and it was delivered, as directed, to my home the next morning. Great all round service thank you.

Respuesta de Richer Sounds - Cheltenham
Representative was extremely helpful and friendly at helping finding the product I wanted and gave a few tips that helped significantly on setting up the equipment.
Because it was raining quite heavily outside they offered assistance at making sure I and the product didn't get wet. Will definitely use again for more items!

Respuesta de Richer Sounds - Cheltenham
When I arrived at Richer Sounds there were two staff members and an existing customer. Immediately a staff member turned to me and was with me for the full time I was in the store and had purchased a Samsung TV, probably approaching an hour, I wanted to replace an ageing Sony. We narrowed the choice down to a TV of the right size, at an acceptable price and with particular facilities I wanted. All my questions were answered. I was giver an idea of when to accept delivery. It was delivered two days after my visit to the store.

Respuesta de Richer Sounds - Cheltenham
Excellent sevice from Jason, all staff were very friendly and helpful . Must not forget Andy from Sparkes he was so kind and did not rush, did all setting up of the TV for us. Would think Richer Sounds and Sparkes are a great partnership.
Sheela Greenway ( satisfied customer)

Respuesta de Richer Sounds - Cheltenham
Good clear advice, not only from the person dealing, but from other members of staff too in connection with a technical matter. Also very helpful in checking that my hearing aid bluetooth connection worked with the TV.

Respuesta de Richer Sounds - Cheltenham
Would recommend to anyone as a great experience and price. Collected from store in Solihull, very good service. When I got the earbuds home, one was not working (manufacturer’s error), great service from Cheltenham branch who replaced them immediately. Very pleasant staff as always. Great help offered.

Respuesta de Richer Sounds - Cheltenham
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