Richer Sounds - Croydon Opiniones 

1415
•
TrustScore: 5 sobre 5

4,9

109 South End, CR0 1BG Croydon, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Knowledgable and friendly staff, willing to spend time demonstrating a product and finding alternatives. Chosen item wasn't in stock, but arrived at store for collection next day, as promised, with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been buying from Richer Sounds for 40 years and their staff have always been knowledgeable and helpful. Impressive range of Hi Fi and separates. I’ll be buying from them again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

i visited the store . Staff polite courteous ,. arranged demo of item I was considering to purchase. subsequently I completed purchase via tel call.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve been buying tech from Richer Sounds Croydon for years now. They are always consistent in giving good advice, expertise and service in the shop, no matter what you’re interested in or going in t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1415)

24.593 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very efficient

Very informative, no nonsense service.
Everything went as planned.

27 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I have always received excellent service

I have always received excellent service from Richer Sound and great prices so i was keen to buy my new TV and soundbar from them. Called the local store number via the internet and placed my order. TV and soundbar delivered free of charge in two days. Price was very competitive. Highly recommend this company.

26 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 4 estrellas sobre 5

The headphones arrived earlier than I thought they would......which was handy as I'd already changed the timetabled.

Well, it's NEVER GOOD to replace a pair of Bowers & Wilkins Px8 (they somehow fell out of car [no, I wasn't driving]. Clearly, replacing them was impossible for me - something cheaper had to suffice! I bought a pair of N9 by AKG. They're okay, but not as good as the Px8's. Beggars can't be choosers, they say..........
but RICHER SOUNDS are A one in my book!

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Excellent service in Croydon

We started looking for a new TV in the Bromley branch. Good service from Paul but the branch just isn’t big enough to demonstrate our particular interest in the quality of sound. Went to Croydon branch and was served by their manager, Richard. Very knowledgeable, able to answer all our questions and to show us different sound quality of various models.

22 de enero de 2026
Valorada con 5 estrellas sobre 5

Very helpful and informative staff

Very helpful and informative staff, they kept me updated with the delivery time. Happy with the LG tv and service experience.

22 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Very polite

Very polite, excellent knowledge of products and easy to get on with!

24 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Continuation of an excellent…

Continuation of an excellent relationship with “Richer Sounds” that began with a purchase from their original shop on London Bridge. Always recommend them to family and friends and a special shout-out to Richard, at Croydon Branch, for his assistance and understanding; along with everyone I dealt with on their helpline. Their six-year guarantee is a big bonu …

15 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 4 estrellas sobre 5

Good products, good prices…

Good products at reasonable prices.....there was quite a delay on the delivery, but not the fault of Richer Sounds....purely a manufacturer supply issue.
I was in no hurry, so it didn't affect me.
Always find the staff if I call the shop or go in (Croydon mostly) to be helpful and pleasant.

22 de enero de 2026
Valorada con 5 estrellas sobre 5

Helpful and personal treatment

We visited the Croydon branch to listen to some speakers that Paul had kindly brought in for us to hear. Not only were we given time to play different tracks which Paul streamed for us but we could also discuss our impressions without pressure or sales-talk. We commend the branch and their staff for their personalized service.

10 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Efficient service via email

Efficient service via email. Knowledgeable and gave me the best options for my specifications

9 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Amazing service as always l

Genuinely nothing negative to say. 10/10 customer service as always.

Only one note, I spoke to someone on the phone before the shop opened and asked if they had a pair of headphones I was after in stock anywhere. They said they had a display model on the shop floor at the Croydon store. They didn’t have the pair I was after in (I should have phoned ahead to double check). Ended up leaving with a different set which I love and use constantly, so I’m actually very happy I didn’t phone ahead or I probably wouldn’t have come in. Not complaining at all, but maybe double check the stock you’ve got listed on your internal system because I’m sure there are some Karen’s out there who would have kicked off!

As always Richer Sounds continue to impress me with their knowledge, friendly staff and quality products. Big up!

5 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Television Purchase

Paul was so helpful and helped us understand what was the best product for our requirements. Paul was very knowledgeable and not pushy like other salesman we have experienced, this is why we always go back to Richer Sounds.

3 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

I had an excellent experience with…Excellent Service and Quick, Smooth Transaction

I had an excellent experience with Richer Sounds Croydon. The sales team was extremely responsive, answering all of my queries immediately and providing clear guidance throughout. The transaction was processed quickly and smoothly, making the whole experience effortless. I would highly recommend Richer Sounds Croydon to anyone looking for great service and professionalism.

2 de enero de 2026
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Good price and delivery

Good price and delivery. Always a decent experience with this company.

31 de diciembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Fantastic staff

Fantastic staff . Friendly and efficient service and as always knowledgeable .. Add that to great prices and a great range of stock and you are always going to be onto a good thing

31 de diciembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thanks for your great feedback and for supporting local business.

Valorada con 4 estrellas sobre 5

Beware of delivery charge ...

Have always been happy with Richer products / service. The speakers sound great !
Was slightly disappointed I had to pay for delivery, as website says orders over £50 are delivered free.

29 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Excellent sales service from Croydon…

Excellent sales service from Croydon store and subsequent enquiry when trying to set up tv was dealt with immediately and an online explanatory video confirmed Paul’s telephone advice.

29 de diciembre de 2025
Logotipo de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon

Thank you for your 5 star review, it’s lovely to read your comments.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más