New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver más
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Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver más
La empresa ha respondido
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Ver más
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Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Ver más
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Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they a... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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Delivery times given were 10:30 - 13:30. Arrived at 10:35 with a phone call from driver 20mins earlier.
Very pleasant delivery person and brought into house.
Good work Karol and Paul.
Thank you.

Respuesta de Richer Sounds - Distribution
The service is second to none all the staff from Ordering to delivery i can't thank them enough

Respuesta de Richer Sounds - Distribution
Received my Samsung QE55QN90F from Richer Sounds today.
It was delivered with great care, professionalism and courtesy by Gareth and Mark.
If you’re looking for your next TV or any other visual or hi fi purchase I highly recommend Richer Sounds and their delivery team.

Respuesta de Richer Sounds - Distribution
Trav and Rob went above and beyond the merely acceptable, they were both a genuine help.
No question was too stupid (I know because I asked them) and their efforts (3 flights of stairs) with a heavy TV was exceptional.

Respuesta de Richer Sounds - Distribution
My TV was delivered today by Trav and Rob, two very pleasant guys. Delivered the TV to my requested place and gave some welcome advice. A very positive experience with two positive guys.

Respuesta de Richer Sounds - Distribution
Exceptional experience so far with Richer Sounds. Purchased a new OLED TV. Brilliant reviews and great discount offered. Always a selling point when the discount is offered direct to the customer from the outset rather than having to haggle for a price match. Also comes with a 6 year guarantee which is reassuring.
Paperwork came through immediately - all correct and in order.
Paid for next day delivery and the delivery team, Gareth and Mark kept me updated throughout. I was provided a 2 hour time slot the evening before and also received a call from the delivery team half an hour before arrival.
Gareth and Mark were great - on time, professional, polite and courteous. They were respectful of property whilst taking the required photographs. The delivery was swift and efficient and I was reassured that if there were any problems, I could give the team a call.
I am sure the TV will be great when it is set up but I am reassured that I can turn to Richer Sounds if there are any problems. Excellent experience all round.

Respuesta de Richer Sounds - Distribution
Justin at the shop was extremely helpful in letting me know what my best options were based on how much I was willing to spend. Thank you very much Justin, I will definitely come to you next time I need anything. Karol and Paul also did an amazing job with the delivery, they gave me an estimated 20 minute period and they were there just as promised. The service was smooth and excellent , they even offered to fix it for me. Richer sounds, you have the best guys on the job. Thank you all.

Respuesta de Richer Sounds - Distribution
Great company to deal with, no fuss, just get the job done as it should be.. Pain free delivery from Gareth and Mark who rang half an hr b4 they arrived.

Respuesta de Richer Sounds - Distribution
Thanks to Gareth and Mark for a smooth delivery and on time. Great service from ordering to delivery

Respuesta de Richer Sounds - Distribution
Faster than expected delivery from Richer Sounds. On the day delivery communication great. Gareth and Mark very professional and friendly. Overall I'm happy.

Respuesta de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution
Trav and Rob from Richer Sounds delivered speedily and fuss free, gave me all sorts of good advice generally and got my new TV to me in mint condition. Couldn't ask for a more capable outfit to look after what is a high spend for me, and was especially pleased that the boys were from Richer themselves rather than a third party that might have felt less invested.

Respuesta de Richer Sounds - Distribution
The two delivery men was fantastic. They took my 65 inch tv upstairs for me which made it easier . 😀

Respuesta de Richer Sounds - Distribution
Delivered on time and good communication

Respuesta de Richer Sounds - Distribution
The delivery was 10/10.
I wasn't in but managed to arrange my mother to come round to take the delivery. She said they was fantastic and she also commented that one of the guys delivering was "a bit of a dish" 😂. Thank you for making it such as smooth transaction.

Respuesta de Richer Sounds - Distribution
Excellent delivery from Gareth & Mark, they phoned to let me know they were on there way and was very pleasant and polite when they arrived.

Respuesta de Richer Sounds - Distribution
Tv delivered on time with Trav and Rob phoning beforehand to say they were on their way. Very polite and courteous.

Respuesta de Richer Sounds - Distribution
My new TV arrived in the time slot as stated in the email. Rob and Trav rang to say they were 30 mins away . Look forward to using my new tech. Thanks Richer Sounds who are spot on as always. I've bought tech from them for 25 years now.

Respuesta de Richer Sounds - Distribution
Zak and Ian delivered my new tv, they were prompt, courteous and kept me in the loop every step of the way. An excellent service all round.

Respuesta de Richer Sounds - Distribution
Rob & Trav were excellent. I received a text the day before giving a time slot and a phone call shortly before arrival. They were very helpful and polite and had a friendly manner. Cannot fault them.

Respuesta de Richer Sounds - Distribution
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