I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Ver más
La empresa ha respondido
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I wanted to buy a small TV, not the most glamorous thing. Harrison fully engaged and gave me good advice, with no hard sell. The delivery team, Karol and Paul, were excellent too. Good communication... Ver más
La empresa ha respondido
Purchased a TV recently and it was delivered today. The whole experience with Richer Sounds (Leeds branch) has been excellent. They beat the competitors’ price straight away (thank you Harry), delaye... Ver más
La empresa ha respondido
Got a call to say they were ten minutes away, which was appreciated Very friendly man who brought the items into my home and advised to contact if there were any problems Excellent customer servic... Ver más
La empresa ha respondido
Buy all my TV’s from Richer Sounds because of the professional service and impartial advice. Ellis in Prestwich store was very knowledgeable and patient. The delivery was very straightforward Tracy an... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had my order delivered today by Gareth and Mark.They were very professional texting and ringing me to say they were on their way and then again to say they were five minutes away.Very friendly and polite.

Respuesta de Richer Sounds - Distribution
Zak and Ian was so helpful thank you very much

Respuesta de Richer Sounds - Distribution
Gareth & Rob (Northwest delivery) are a credit to your company. Professional and very courteous, nothing was too much trouble for the guys.
Please pass on my thanks
Steve

Respuesta de Richer Sounds - Distribution
Great timing good communication from start to finish nice guys very polite and respectful .

Respuesta de Richer Sounds - Distribution
Good comms on the day. Delivery no problem at all. Nothing too much trouble for either of Warwick or Mark. Top job 👍

Respuesta de Richer Sounds - Distribution
Very clear and good communication about this delivery, had an email with an adjusted time nearer the date, and a call when 15 mins away.

Respuesta de Richer Sounds - Distribution
Warwick & Mark provided excellent delivery service, phone to say they would deliver in next 30 mins & TV arrived soon after. Handled with care & very cheerful 😀

Respuesta de Richer Sounds - Distribution
Seamless service- early notice of the delivery, TV put where we needed it & service with a smile- thanks guys!

Respuesta de Richer Sounds - Distribution
The delivery was 5 minutes early, the delivery guy put the big box, in the spot I cleared. They were in and out in a couple of minutes

Respuesta de Richer Sounds - Distribution
Driver phoned ahead and explained process. Very friendly and un-rushed.
The store phoned the next day to check everything was okay. I had a technical query and after checking we'd done the basics correctly he researched the answer and emailed some ideas later. Impressive customer service.

Respuesta de Richer Sounds - Distribution
Delivery was clearly communicated before the date/time.
Karol and Paul delivered efficiently and provided knowledge to help with the initial setup, even though installation wasn't required.

Respuesta de Richer Sounds - Distribution
Fantastic service, highly recommend!The delivery was absolutely spot on. The team was incredibly helpful, super friendly, and arrived right on time. They even called me beforehand to confirm and helped carry everything inside without any issues. Amazing experience, I highly recommend them!
Top delivery service from Gareth and Ian delivering a heavy large TV with care, attention and friendliness. A credit to Richer Sounds. 5 Stars.

Respuesta de Richer Sounds - Distribution
Arrived exactly when they said it would, delivered with care and fantastic communication. Wouldn’t hesitate to use again. Highly recommended.

Respuesta de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution
From start to finish, a great experience and the delivery team of Trav and Rob were excellent. First class customer service.

Respuesta de Richer Sounds - Distribution
Warwick and Mark delivered my new TV. They were brilliant, ringing to let me know when exactly they would arrive and then quickly getting the tv into the house. Great Richer Sounds service as always

Respuesta de Richer Sounds - Distribution
Brilliant communication prior to delivery and on day of delivery. Really lovely guy who delivered. Handled with care and very respectful of property. Great chat and customer service. Highly recommend

Respuesta de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution
Stuart in Liverpool sales team was excellent - he called me following my initial email enquiry, answered all my questions about specifications of several different models, provided quotes and price matched my final choice.
Communication regarding delivery was excellent - email the night before, text on the day and phone call 20 mins before arrival. The item was delivered on time by Karol and Paul, who were very pleasant and professional.

Respuesta de Richer Sounds - Distribution
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.