Richer Sounds - Distribution Opiniones 

3202
•
TrustScore: 5 sobre 5

5,0

Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido

  • 0333 900 0093

5,0

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(3202)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Gareth and Mark did a great job…

Gareth and Mark did a great job delivering my new television. Communicative and efficient.

8 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Very good experience

Very good experience, Karol and Paul both very pleasant. The Tv was delivered with care. Would recommend richer sounds.

7 de octubre de 2026
Opinión espontánea
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Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Staff very helpful and patient

Staff very helpful and patient.
Matt in office
Garath and Mark on delivery.
Price very good also.

8 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service all round

Delivery service was great. The staff at Prestwich branch were really helpful. I will definitely use Richer Sounds again in the future

8 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Gents were clean and tidy

Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory..
They checked to box for damage before leaving. All in all about 5 minutes.
You get a text with an approximate time slot bet them I got a phone call giving an update of 20 minutes until arrival. So none of the faffing about sitting waiting, you can actually get something done prior to them arriving.
Excellent delivery service

8 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great lads

Great lads. Products delivered safely and on time. Thanks.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Zak and Ian - Great Delivery...

Zak and Ian were fantastic today delivering our new TV.
A courtesy call 5 mins prior to arriving and then listened to my wife who had our sleeping baby at the time of delivery. They delivered the TV very quietly and she couldn't be happier.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great communication from Karol and Paul…

Great communication from Karol and Paul in the delivery of my new TV. Arrived when they said they would and were super careful in the handling of the TV to the required room. Very friendly and chatty and helpful.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Karol and Paul

Karol and Paul, great and helpful

7 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

The whole experience was excellent

The whole experience was excellent, from ordering, to delivery today by Trav and Rob. The delivery was very professional with the equipment being brought into the house and placed where we wanted it. Will definitely use again.

7 de octubre de 2026
Opinión espontánea
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Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Ordered the same item twice by mistake…

Ordered the same item twice by mistake but this was picked up by the staff who rang to check and quickly cancelled one order and refunded the money. This didn’t delay delivery date. Gareth, the delivery driver kept in touch about delivery time, was very helpful and polite and respectful of property.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Mark and Paul were excellent in…

Mark and Paul were excellent in communicating their delivery date and time which was well within the 5 day window provide by Richer Sounds Hanley who were themselves excellent but I will review separately.
They arrived almost to the minute on their earlest predicted time slot.
Delivery wasn’t helped by emergency road works on entrance to our driveway but they coped and dropped items in our lounge.

6 de octubre de 2026
Opinión espontánea
Logotipo de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Trav and Rob delivered our TV today

Trav and Rob delivered our TV today. We had great communication for delivery and they were very helpful with advice too. Very friendly.

7 de octubre de 2026
Opinión espontánea
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Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent delivery team

Excellent delivery team. Plenty of communication before and during the delivery. Would recommend them for any future deliveries.

7 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great communication

Great communication. Great delivery.

6 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent purchase experience

The guys kept us informed of the delivery schedule, were very professional during the delivery, advised us, if we have any queries to contact the showroom, all in all a very good experience

5 de octubre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Delivery was great

Delivery was great, Gareth was in touch early on to give me a heads up on time and he delivered a really professional service. I was happy with how it all went.

2 de octubre de 2026
Opinión espontánea
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Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service from Rob and Paul for the delivery. Couldn’t be happier with Richer Sounds Stockport.

30 de septiembre de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Distribution

Thanks for your feedback, great to read you were happy with our service.

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