Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más
La empresa ha respondido
Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Jeff from telephone support was extremely helpful in selecting a suitable tv for our needs and sent over a shortlist of options. Followed by a very helpful and communicative Gareth delivering the tv 2... Ver más
La empresa ha respondido
Excellent service from the Chester team, thanks. Kit purchased and assisted with loading car. Remainder arrived on time, and I was able to adjust the home delivery easily when it turned out I couldn'... Ver más
La empresa ha respondido
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory.. They checked to box for damage before leaving. All in all about 5 mi... Ver más
La empresa ha respondido
This is Customer service like no other...from cradle to grave you just cannot fault any part of the process....from ordering and delivered next day by delivery drivers that actually care about the way... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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Gareth and Mark did a great job delivering my new television. Communicative and efficient.

Respuesta de Richer Sounds - Distribution
Very good experience, Karol and Paul both very pleasant. The Tv was delivered with care. Would recommend richer sounds.

Respuesta de Richer Sounds - Distribution
Staff very helpful and patient.
Matt in office
Garath and Mark on delivery.
Price very good also.

Respuesta de Richer Sounds - Distribution
Delivery service was great. The staff at Prestwich branch were really helpful. I will definitely use Richer Sounds again in the future

Respuesta de Richer Sounds - Distribution
Gareth and Mark were clean and tidy, polite and accommodating when I asked to place the very large package in the conservatory..
They checked to box for damage before leaving. All in all about 5 minutes.
You get a text with an approximate time slot bet them I got a phone call giving an update of 20 minutes until arrival. So none of the faffing about sitting waiting, you can actually get something done prior to them arriving.
Excellent delivery service

Respuesta de Richer Sounds - Distribution
Great lads. Products delivered safely and on time. Thanks.

Respuesta de Richer Sounds - Distribution
Zak and Ian were fantastic today delivering our new TV.
A courtesy call 5 mins prior to arriving and then listened to my wife who had our sleeping baby at the time of delivery. They delivered the TV very quietly and she couldn't be happier.

Respuesta de Richer Sounds - Distribution
Great communication from Karol and Paul in the delivery of my new TV. Arrived when they said they would and were super careful in the handling of the TV to the required room. Very friendly and chatty and helpful.

Respuesta de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution
The whole experience was excellent, from ordering, to delivery today by Trav and Rob. The delivery was very professional with the equipment being brought into the house and placed where we wanted it. Will definitely use again.

Respuesta de Richer Sounds - Distribution
Ordered the same item twice by mistake but this was picked up by the staff who rang to check and quickly cancelled one order and refunded the money. This didn’t delay delivery date. Gareth, the delivery driver kept in touch about delivery time, was very helpful and polite and respectful of property.

Respuesta de Richer Sounds - Distribution
Great job thanks to deliver drivers Gareth and mark

Respuesta de Richer Sounds - Distribution
Mark and Paul were excellent in communicating their delivery date and time which was well within the 5 day window provide by Richer Sounds Hanley who were themselves excellent but I will review separately.
They arrived almost to the minute on their earlest predicted time slot.
Delivery wasn’t helped by emergency road works on entrance to our driveway but they coped and dropped items in our lounge.

Respuesta de Richer Sounds - Distribution
Trav and Rob delivered our TV today. We had great communication for delivery and they were very helpful with advice too. Very friendly.

Respuesta de Richer Sounds - Distribution
Excellent delivery team. Plenty of communication before and during the delivery. Would recommend them for any future deliveries.

Respuesta de Richer Sounds - Distribution

Respuesta de Richer Sounds - Distribution
Kept in the picture for the full process, very friendly and polite on arrival of delivery.

Respuesta de Richer Sounds - Distribution
The guys kept us informed of the delivery schedule, were very professional during the delivery, advised us, if we have any queries to contact the showroom, all in all a very good experience

Respuesta de Richer Sounds - Distribution
Delivery was great, Gareth was in touch early on to give me a heads up on time and he delivered a really professional service. I was happy with how it all went.

Respuesta de Richer Sounds - Distribution
Brilliant service from Rob and Paul for the delivery. Couldn’t be happier with Richer Sounds Stockport.

Respuesta de Richer Sounds - Distribution
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