New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver más
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Localización
Cambiar localizaciónRicher Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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Consulta las opiniones de los clientes
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Ver más
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Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Ver más
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Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they a... Ver más
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Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
- 0333 900 0093
5,0
Excelente
3 mil opiniones
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Terrific service
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.
10 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your kind review, we look forward to your next visit.
Trav and Rob were excellent delivered…
Trav and Rob were excellent delivered on time and were very friendly and helpful
18 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Trav and zRob were great
Trav and zRob were great. Offered to help moving other stuff out of the way.
17 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Karol and Paul were excellent all round…
Karol and Paul were excellent all round - very friendly and helpful. Princess (my Akita) was very excited and got lots of fuss and attention from Karol!
18 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
From ordering to delivery
From ordering to delivery, everything was a smooth process. The delivery man (Gaz), awesome and friendly gentleman. Even asked if he should take his shoes off before entering the house. Small gestures like this make a huge difference. Wry polite, with a smile from arriving to leaving. Richer sounds are amazing. To deal with and to purchase from. Top rated
18 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery was great
Delivery was great. Phoned me 30 mins before they were coming. Gareth and Mark did a great job. Took tv upstairs as well. Nice work
18 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Quicker than expected and well-mannered delivery drivers
Delivery was not expected until next week (we ordered it Tuesday evening) but Richer Sounds managed to get the TV to us by 8:30 am Thursday morning. Karol and Paul, the delivery guys were brilliant. Karol even took the time to introduce himself to our dog who was barking madly. Thank you. Great service!
18 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Superb service
Thank you Trav and Rob for such great prior communication and then your friendliness on your stated arrival time.Sorry about the long driveway where you had to carry the large TV without complaint unlike other delivery companies.All in all a superb service.
17 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
The delivery guys were great
The delivery guys were great. Helpful and friendly, a credit to Richer Sounds.
17 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Tracy and Paul
Tracy and Paul, delivered on time, kept me updated, top job!!
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
2 great guys Trav and Rob who excelled…
2 great guys Trav and Rob who excelled and went beyond the expected service. Taking an 85" TV up very awkward stairs. Fantastic guys. They couldn't do enough and explained everything I need to do clearly. They were absolutely marvellous and gentlemen. 10 🌟 s
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service
Trav and Rob confirmed the delivery time slot in the morning on the day of delivery and then called half an hour before actual delivery. They were very friendly and polite and thankfully delivered three heavy boxes to an upstairs bedroom. A great service.
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Excellent service and great care taken…
Excellent service and great care taken to put big tv in required bedroom thanks to drivers Ian and zak
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Chris the manager from Watford was very…
Chris the manager from Watford was very kind and understanding, helped me to find a TV within my budget which I am really pleased with.
Trav and Rob who delivered the TV were great too! Excellent shopping experience
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent!
Very friendly and helpful, the heads up call to let me know they were 5mins away was a nice touch. Top tier service from Richer Sounds. Thank you Ian & Zak.
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly efficient delivery and…
Friendly efficient delivery and delivered on time with great communication
Gareth and Mark were amazing thank you
16 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and very knowledgeable…
Great service and very knowledgeable staff at the Leicester store also price matched tv with another store. Really pleased. Also great delivery and very polite staff. Thank you.
15 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thank you for your 5 star review!
Superb delivery from Zak and Ian
Superb delivery from Zak and Ian
15 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
A credit to Richer Sounds
A credit to Richer Sounds - Zak and Ian rang just before they arrived, were very friendly and personable. Helpful too. Would highly recommend.
15 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great to have a two hour window and the…
Great to have a two hour window and the driver messaged when he was 20 minutes away. Friendly and a great service. Nothing seemed too much trouble.
15 de junio de 2026
Opinión espontánea
Respuesta de Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
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