New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver más
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Richer Sounds, Hankey Place 3 - 4, SE1 4BB London, England, GB
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New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Ver más
La empresa ha respondido
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the de... Ver más
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Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed t... Ver más
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Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A v... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Reino Unido
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Trav and Rob from Richer Sounds delivered speedily and fuss free, gave me all sorts of good advice generally and got my new TV to me in mint condition. Couldn't ask for a more capable outfit to look after what is a high spend for me, and was especially pleased that the boys were from Richer themselves rather than a third party that might have felt less invested.

Respuesta de Richer Sounds - Distribution
The two delivery men was fantastic. They took my 65 inch tv upstairs for me which made it easier . 😀

Respuesta de Richer Sounds - Distribution
Delivered on time and good communication

Respuesta de Richer Sounds - Distribution
The delivery was 10/10.
I wasn't in but managed to arrange my mother to come round to take the delivery. She said they was fantastic and she also commented that one of the guys delivering was "a bit of a dish" 😂. Thank you for making it such as smooth transaction.

Respuesta de Richer Sounds - Distribution
Excellent delivery from Gareth & Mark, they phoned to let me know they were on there way and was very pleasant and polite when they arrived.

Respuesta de Richer Sounds - Distribution
Tv delivered on time with Trav and Rob phoning beforehand to say they were on their way. Very polite and courteous.

Respuesta de Richer Sounds - Distribution
My new TV arrived in the time slot as stated in the email. Rob and Trav rang to say they were 30 mins away . Look forward to using my new tech. Thanks Richer Sounds who are spot on as always. I've bought tech from them for 25 years now.

Respuesta de Richer Sounds - Distribution
Zak and Ian delivered my new tv, they were prompt, courteous and kept me in the loop every step of the way. An excellent service all round.

Respuesta de Richer Sounds - Distribution
Rob & Trav were excellent. I received a text the day before giving a time slot and a phone call shortly before arrival. They were very helpful and polite and had a friendly manner. Cannot fault them.

Respuesta de Richer Sounds - Distribution
Terrific service. The sales assistant, Alex, sourced me a TV from another shop when the model I wanted was not available at Sheffield or from another store. He also chased up delivery for me the following week, liaising with the other shop.

Respuesta de Richer Sounds - Distribution
Trav and Rob were excellent delivered on time and were very friendly and helpful

Respuesta de Richer Sounds - Distribution
Trav and zRob were great. Offered to help moving other stuff out of the way.

Respuesta de Richer Sounds - Distribution
Karol and Paul were excellent all round - very friendly and helpful. Princess (my Akita) was very excited and got lots of fuss and attention from Karol!

Respuesta de Richer Sounds - Distribution
From ordering to delivery, everything was a smooth process. The delivery man (Gaz), awesome and friendly gentleman. Even asked if he should take his shoes off before entering the house. Small gestures like this make a huge difference. Wry polite, with a smile from arriving to leaving. Richer sounds are amazing. To deal with and to purchase from. Top rated

Respuesta de Richer Sounds - Distribution
Delivery was great. Phoned me 30 mins before they were coming. Gareth and Mark did a great job. Took tv upstairs as well. Nice work

Respuesta de Richer Sounds - Distribution
Delivery was not expected until next week (we ordered it Tuesday evening) but Richer Sounds managed to get the TV to us by 8:30 am Thursday morning. Karol and Paul, the delivery guys were brilliant. Karol even took the time to introduce himself to our dog who was barking madly. Thank you. Great service!

Respuesta de Richer Sounds - Distribution
Thank you Trav and Rob for such great prior communication and then your friendliness on your stated arrival time.Sorry about the long driveway where you had to carry the large TV without complaint unlike other delivery companies.All in all a superb service.

Respuesta de Richer Sounds - Distribution
The delivery guys were great. Helpful and friendly, a credit to Richer Sounds.

Respuesta de Richer Sounds - Distribution
Tracy and Paul, delivered on time, kept me updated, top job!!

Respuesta de Richer Sounds - Distribution
2 great guys Trav and Rob who excelled and went beyond the expected service. Taking an 85" TV up very awkward stairs. Fantastic guys. They couldn't do enough and explained everything I need to do clearly. They were absolutely marvellous and gentlemen. 10 🌟 s

Respuesta de Richer Sounds - Distribution
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