First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Ver más
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First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Ver más
La empresa ha respondido
Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... Ver más
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We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... Ver más
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We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. S... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
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Another couple of purchases from Exeter. Never been disappointed or let down and happy to recommend them. Good bunch of blokes in there who know their stuff.

Respuesta de Richer Sounds - Exeter
Most importantly, the order was FAST! I ordered online and collected it in-store the next day. Fantastic!
The item was a bit cheaper on Amazon, but I thought I’d support a local business for a change. I know that’s cringe, but honestly. Problem is, I’m not sure I will next time. The order was really quick to pick up, but I definitely felt like I was in the way and they wanted me to scoot. I really appreciate the one member of staff who smiled at me, but everything else made me really embarrassed, and I don’t fancy it again.
I had a question I wanted to ask about the VIP Club, but in the heat of the moment I was too ashamed to ask: the ad says I’d get ten quid off my first purchase, but I didn’t. I was charged full price.
I’d definitely recommend Richer Sounds if you’re confident with AV, but I’ll avoid embarrassing myself again.

Respuesta de Richer Sounds - Exeter
Very good customer care. Always helpful. I have been buying of them since the early days at London Bridge. Cyrus is spot on system. Nick was great.

Respuesta de Richer Sounds - Exeter
Really pleased that I went into the shop, they were very helpful with everything very good customer service and really good delivery service very pleased and very pleased with my new television.

Respuesta de Richer Sounds - Exeter
Was it really only a couple of weeks I wrote about my last purchase? Time flies!
Anyway on to the Fosi ZP3 pre amp!
Having bought the Emotiva power amp a Very short time ago, getting rid of my CX-a 81mk2 meant I lost a sub out connection, and whilst if I had a sub with cable links, I could simulate the outcome.
Also trying a spare phono out socket left a bit to be desired!
Nothing else for it, I started to look for a pre with a sub out connection.
Many fitted the bill, but were around £800 and upwards, and I’d recently been swapping my other things, so I had to ‘pull in my belt’ a bit!
Mark at the Exeter store pointed out the uber cheap Fosi pre, which would have done the job ok, but the one up caught my eye.
Some amazing reviews from YouTube etc, so I decided on that one.
Mark found the only one across all the stores in Croydon,and called them immediately to arrange dispatch to my place in Torquay, then came the better news, it was reduced too!
That was on the Sunday,and it arrived Wednesday!
I quickly installed it ( read that , I installed it as quickly as a man who recently had a stroke, and only has one usable hand!) could do.
Switched it on, taking into consideration the only one criticism about the volume control, and was amazed!
How could the cheapest thing in my system improve it more than other, more expensive stuff?
No idea, all I will say is the Fosi ZP3 is an amazing piece of kit!
Highly recommended!!

Respuesta de Richer Sounds - Exeter
Very helpful, friendly and informative staff.
Encouraged me to think about the product protection deal which I was ready to reject but which is actually a really good deal!

Respuesta de Richer Sounds - Exeter
Phone was answered promptly. Spoke to Mark who was helpful and cheerful!
Price was competitive.
6year warranty was an added bonus.
Delivery service from their partner BJS was efficient too.

Respuesta de Richer Sounds - Exeter
Lloyd very helpful especially when things didn’t go to plan, all the staff I spoke to were helpful and knowledgeable.

Respuesta de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter
First time I have used telesales and all was positive. Especially Mark who sorted everything, including shipping to my local branch in Prestwich, Manchester.

Respuesta de Richer Sounds - Exeter
Friendly helpful service. Honored extended guarantee without any quibble. Suggested repair may take up to six weeks but all sorted within about one week. Item beyond economic repair so replaced with a brand new equivalent from the only remaining manufacturer. Great service. Could not be bettered.

Respuesta de Richer Sounds - Exeter
The Exeter store manager has worked for the company for 25 years so has a lot of knowledge and was able to recommend three amps for our demo visit, Their database keeps records of other products we’ve bought so was able to prepare our demo with suitable options. They allowed us plenty of time to try out and compare three options. The demo was crucial in making our choice and we are delighted with our purchase. The manager was also able to reduce the price a little as they had a returned(but brand new) product.
The only thing that could be improved is the demo room. It doesn’t have soundproofing so you can hear sounds from the shop and the road outside.

Respuesta de Richer Sounds - Exeter
The staff and the manager was great
Nothing was a problem for them and very engaging
Helpful but not over pushy

Respuesta de Richer Sounds - Exeter
Very pleased with the assistance I received on the telephone to the Exeter shop. TV I was looking for was out of stock for next day delivery but I was recommended a slightly more expensive make. Received it next day and delighted with it! The only reason I haven’t given 5 stars is that I had to ring again to chase the email receipt.

Respuesta de Richer Sounds - Exeter
Being able to audition in my own home a game changer. Your demonstration studio is valuable but testing with home acoustics and the rest of my setup is the real deal

Respuesta de Richer Sounds - Exeter
Nick was very helful at your Exeter branch. delivery fast and efficient, pleased with tv.

Respuesta de Richer Sounds - Exeter
Clear advice on tech and a good price very knowledgeable

Respuesta de Richer Sounds - Exeter
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