Richer Sounds - Exeter Opiniones 

3058
TrustScore: 5 sobre 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wonderful customer service. It began with a telephone call to ask about parking as bringing 98 year old with us and didn’t want her to walk too far. Very pleased to hear about on site parking. The ser... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We knew we wanted a particular Tv; it was available at John Lewis with 5year guarantee & at Richer Sounds with a 6year guarantee so we chose the latter. We paid £10 extra for next day delivery. De... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’re very pleased with our new audio equipment. The chance to try out options in the demonstration room made all the difference as we ended up with completely different options to where we started. S... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3058)

25.159 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

100%

Helpful advice and brilliant service from start to finish from Pete at Richer Sounds. Nothing was too much trouble.

14 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent

Excellent service from helpful, knowledgeable staff.

17 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Exeter branch.I recently purchased a Samsung Q990F…

I recently purchased a Samsung Q990F sound bar using click and collect.The staff at the Exeter branch rang me when it was in and told me of the parking behind the shop.The person that served me was polite and helpful.He helped me carry the heavy box to the car.Good service.

17 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

the only place to buy

the only place you should purchase your tv from
staff that know what there selling 6 year guarantee free delivery whats not to like

15 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

First time customer

Excellent price; really knowledgeable, friendly and helpful staff made the buying experience easy. Delivery driver also on point. Box was damaged on arrival but he explained he would report it and we received a follow up from the courier firm ensuring the TV was okay.

14 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Helpful staff and courteous

Helpful staff and courteous, even though just a small accessory purchase.

13 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great customer service and very…

Great customer service and very knowledgeable regarding the product they are selling. Steve was first class in his interaction with us and was so helpful.

12 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

had a problem with my amp

had a problem with my amp. it was exchanged immediately without any fuss. Also a very friendly and helpful frontline.

7 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

A lot of help

A lot of help, my electrician fitted the bracket and said what will you do if they don't help with the TV and speakers. I said I would pray at the shik mosque, that was his last client. My mate from richer sounds came around and fitted the TV and speakers to the wall brackets. I am 62 years old and would have been impossible on my own. Enjoyed England qualifying for the semi final and the men's final at Wimbledon. Many thanks Martin

6 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Lloyd in the store was amazing

Lloyd in the store was amazing . helpful , constructive and honest . All principles that ensure I come back for ALL my electrics and why I recommend RS at every opportunity. Even when his Manager challenged him Lloyd rechecked and confirmed to me and his manager what was correct . A great employee with Customer service in his heart !!! Love it !!

4 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Helpful, courteous staff: got exactly what I wanted at a great price.

The staff in the Exeter shop were courteous, helpful and gave me an excellent deal without any fuss or hard selling. The shop had a great range of goods and I got exactly what I wanted at first visit without being asked "have you looked online"!

2 de julio de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent 6 yrs Guarantee

Bought an LG TV in 2022 and, as a VIP customer, had a free 6 yrs guarantee. The magic remote developed a fault (selector wheel collapsed). On Tuesday this week, I spoke to Pete at my local branch in Exeter who confirmed the remote was covered and arranged replacement. Just 2 days later a new one was delivered to my home address! Amazing service as always from Richer Sounds. Everyone should look to Richer Sounds for their audio visual tech. Many thanks.

7 de julio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

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