Had bought a Technics record player which, just over a year, went seriously wrong. RicherSounds got it collected. Several weeks, no info, then they informed me they were waiting for parts, a few days... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Richer Sounds offers good advice, excellent service at outstanding prices. Who would want to go to competitors who charge higher prices for the same products, who have no expertise and who provide poo... Ver más
La empresa ha respondido
The staff at Richer Sounds Exeter were extremely welcoming and knowledgeable, with Nick guiding me through my amp and speaker purchase. Absolutely spot on when it came to my requirements and the set u... Ver más
La empresa ha respondido
So was looking to upgrade my usher s520 to ae1s 40th anniversary And Pete at Exeter was brilliant, always answered my emails great advice great price and the option to return for full refund... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
89-91 Sidwell Street, EX4 6PH, Exeter, Reino Unido
- 0333 900 0061
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Simple straight forward information and…
Simple straight forward information and no attempt to rip you off. That's why Richer Sounds is ALWAYS outer first port of call, and usually our last.

Respuesta de Richer Sounds - Exeter
Ordered a Philips PHIL-24PHS6000 24"
Ordered a Philips PHIL-24PHS6000 24" which we were able to collect the following morning after receiving a phone call from the shop. The TV is great - very easy to set up and Freely works a treat via the internet as we have no aerial for this set.
The Richer team were as helpful as ever.

Respuesta de Richer Sounds - Exeter
Great help with a faulty dongle
Great help with a faulty BenQ tv dongle. We agreed it wasn't a very effective product and Mark at Exeter went so far as to refund the price of an Amazon Firestick bought elsewhere to replace it. Thoughtful and considerate customer service.

Respuesta de Richer Sounds - Exeter
After sales service.
I had a problem with a Hisense 32 inch tv which kept losing connection to my WiFi.
Very impressed with the way Richer dealt with the problem, Steve at the Exeter shop was brilliant and nothing was to much trouble in arranging a replacement.

Respuesta de Richer Sounds - Exeter
Recommend
Spoke to them on the phone, they ordered in the headphones. No issues what so ever. Recommend

Respuesta de Richer Sounds - Exeter
LG 65 inch OLED.
Friendly professional service. And fast delivery of goods. Excellent TV.
Good quick service and knowledge!
Excellent service from Richer Sounds Exeter and a great deal too!
Mark was really helpful and kindly gave me a gift voucher in lieu of speaker cable discount. He was very pleasant and helpful on the phone and the Monitor Audio Silver 100 7G are ridiculously good for the money sounding more like speakers at twice the price.

Respuesta de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter
Parking on site is very useful
Parking on site is very useful, I had already decided what Av Amp I wanted, the fact you give a six year warranty swayed it for me in your favour,
I’m a serial customer to Richer Sounds
I’m a serial customer to Richer Sounds. This is because I know the item I want will be very good at a very reasonable price - especially when their warranty cover is so good and quibble-free. Customer Service over the phone is fantastic - very patient and knowledgeable so you feel you’re being advised by a friend who knows their stuff.

Respuesta de Richer Sounds - Exeter
Great customer service from people who…
Great customer service from people who really know their stuff!
Came in for a TV wall bracket
Came in for a TV wall bracket. Goood advice given and, not the most expensive bought but the right product, was

Respuesta de Richer Sounds - Exeter
Helpful advice although the set up at…
Helpful advice although the set up at home for the speakers proved time consuming and trickier than awe had imagined.

Respuesta de Richer Sounds - Exeter
Excellent customer service
Excellent response to problem with my loudspeaker. Reported fault on phone line and when I went to shop they had been fully briefed on my complaint and were ready to replace my device without further explanation

Respuesta de Richer Sounds - Exeter
Amazing service
Amazing service. Purchased TV some time ago but had not finished the room it was going in. Once installed I found it was not right for what we needed. The team in Exeter exchanged it without any issues. Cannot speak highly enough of the Manager and his staff. Very pleased with the new TV.

Respuesta de Richer Sounds - Exeter
Excellent Customer Service at Richer Sounds
What a great place Richer Sounds is! Very friendly staff and nothing is too much trouble.
Good interaction with all staff and Nick has been superb with each visit and purchase. Well done Exeter!

Respuesta de Richer Sounds - Exeter
I knew the model of TV I wanted
I knew the model of TV I wanted, and I knew RS were offering a very good deal. So, that is where I shopped. I have had a radio off you some years ago, and knew your service was excellent. The bonus for us was, parking behind your store and delivery. Plus we could also purchase the same day a new TV wall bracket. Delivery was very professional, with a telephone check, call made to me to ensure packaging was undamaged, whilst the delivery team were at my property.

Respuesta de Richer Sounds - Exeter
Always very helpful and good service
Always very helpful and good service - and good prices!

Respuesta de Richer Sounds - Exeter
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







