Richer Sounds - Exeter Opiniones 

3064
TrustScore: 5 sobre 5

4,9

89-91 Sidwell Street, EX4 6PH Exeter, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Helpful advice as ever, friendly service where nothing is too much trouble, a rarety nowadays. Mark and his team are all excellent with their knowledge & service, along with great value, we wouldn'... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Deputy Manager, Steve, listened to my problems re 8 year old Humax and confirmed my belief it was beyond recovery. Options were discussed resulting in him ordering new Humax Azur for next da... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

First and foremost, we knew very little about hifi tech until we met Nick. Now we know a little bit more, our visit to Exeter Richer Sounds was very informative. What we installed at home was a super... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My local (Exeter) branch of Richer Sounds provides consistently good, and personalised, service. Whether I’m purchasing new, or trading in existing Hifi for the next new shiny tech, Mark (the manager)... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3064)

23.666 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ordered Online and collected in-store

Ordered speakers set online. Collect in-store real quick. Everything feels good.

9 de abril de 2026
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Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Organised & knowledgeable

Organised, welcoming & knowledgeable. My requested set up was ready on arrival & I was given time (& tea 😎) so that I could play with it on my own in the demo room.
Mark in Exeter was great, thanks.
Also I like that the company is employee owned & that they are treated with respect.

8 de abril de 2026
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Respuesta de Richer Sounds - Exeter

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

From the moment we walked in the door…

From the moment we walked in the door we were treated with curtesy and a very good understanding of our needs. Lloyd was very knowledgeable and helpful.

6 de abril de 2026
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Respuesta de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent customer service

I rang the Exeter branch on bank holiday Monday to ask advice regarding a couple of items. It is lovely to actually speak to a real person who answers the phone and is knowledgeable about products. I ended up ordering, and Peter advised delivery could be up to 5 days. My order arrived the following day. It's always a pleasure buying from Richer sounds as it's easy and fuss free.

6 de abril de 2026
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Respuesta de Richer Sounds - Exeter

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent advice and service

Having just received a record deck as a present from my children it was soon patently obvious that neither my speakers nor headphones were going to connect and I was left with only the sound generated by the deck.
Off to Richer Sounds who not only have free parking but give you the very best advice you can get.
Today after about a fortnight of worry I now have music to my ears and connected exterior speakers. The accessories to make this happen didn’t come cheap but it was well worth it for knowledge these guys have and a big thankyou to Nick that I am now listening to an LP without my wife shouting up the stairs “turn that bleep bleep racket down”
10 out of 10 for your help

13 de abril de 2026
Opinión espontánea
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Respuesta de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent staff and service

Excellent staff . Wise comparison to a product they did not have in stock
Very friendly.
Will use again

4 de abril de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Very helpful in advising us on our new…

Very helpful in advising us on our new tv purchase. I’m very particular and ask a lot of questions, nothing was too much trouble, Steve especially. Won’t go anywhere else for audio and visual.

1 de abril de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Good experience

Look after your staff in Exeter they are very helpful and knowledgeable about the products. We had a very good experience coming to Richer Sounds. We were recommended to you and will not hesitate in recommending you to others. Very happy customer

26 de marzo de 2026
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Respuesta de Richer Sounds - Exeter

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great service again from Mark at Richer…

Great service again from Mark at Richer Sounds Exeter.Great 24 inch T V a wall mount.
Good delivery from DPD.
Thanks again Barry Wellington Somerset

3 de abril de 2026
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Respuesta de Richer Sounds - Exeter

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Fantastic Service

After 20 years service my Cambridge Audio amp and CD player (also bought from Richer Sounds) finally failed and was swiftly replaced. The store in Exeter was more than helpful answering emails promptly and reserving my equipment choice for later collection that day. Very happy customer.

3 de abril de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Very very helpful staff.

2 de abril de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great service in the shop and great…

Great service in the shop and great free delivery and a reliable delivery company who delivered on time and very helpful

28 de marzo de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

great service

good service with online shop to include shop pick up for extra help if needed before using .

27 de marzo de 2026
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Respuesta de Richer Sounds - Exeter

Thank you for your wonderful feedback

Valorada con 4 estrellas sobre 5

Communication!

When I called to ask about availability of two items, it wasn’t made entirely clear when I could pick them up, so I made an unnecessary journey. However, the shop arranged for delivery in a couple of days. Also, when I enquired about a free Chord cable with the Roksan Caspian amp that was advertised I was told that wasn’t so - when I checked after getting home, it was still advertised on the website. Having said that, I was given a free optical cable because of my trouble, as well as honouring an in store price for the Attessa CD transport which was less than the advertised price, so all in all I was happy!

28 de marzo de 2026
Valorada con 5 estrellas sobre 5

Really impressed with the team at…

Really impressed with the team at Richer sounds, very knowledgeable and extremely helpful. Would definitely purchase from Richer Sounds again.

7 de marzo de 2026
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Respuesta de Richer Sounds - Exeter

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Knowledge

I always find the knowledge and helpfulness at Richer Sounds to be second to none.

26 de marzo de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Brilliant advice and customer service…

Brilliant advice and customer service from Pete in Exeter. Great deal on a superb TV, delivered within 24 hours!

24 de marzo de 2026
Logotipo de Richer Sounds - Exeter

Respuesta de Richer Sounds - Exeter

Thanks for your great feedback and for supporting local business.

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