Richer Sounds - Hull Opiniones 

2245
•
TrustScore: 5 sobre 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(2245)

24.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was given plenty of advice and…

I was given plenty of advice and recommendation as to choosing a hifi seperates system. Discounts were good and overall price was excellent.Delivery was faster than expected and overall service was faultless would thoughly recommend the hull branch

13 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

The staff very helpful and pleasant…

The staff very helpful and pleasant answered all questions when asked and nothing seemed to be any trouble, also deli ery was excellent arrived when stated only problem was I couldn't understand the young gentleman that delivered it as his English wasn't very good but everything else was fine

11 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Finding the exact model of TV I wanted…

Finding the exact model of TV I wanted on the website was easy and all the info about that specific model was listed. Ordering was straightforward and next day delivery was excellent. The TV came from the Hull store as far as I know.

9 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Efficient

Efficient. Good value for money. Staff helpful.

9 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

The manager was really helpful about…

The manager was really helpful about lots of issues to do with our enquiry, including the specification of various different TVs in relation to the costs, plus advice for where to site the TV and which bracket was required. The level of knowledge far exceeded that at Currys where we had previously been.

6 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, helpful and efficient. Service with a smile!

7 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Friendly & efficient order from hull…

Friendly & efficient order from hull store over telephone & swift delivery arranged. Delivery as promised on time & courteous. Tv great. Thank you

6 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Above and beyond service

Went above and beyond to get an opened pair of Sennheiser IE200 down from Scotland just so we could try them (using our own tips). Great kit as well 😃

3 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, knowledgeable, friendly and helpful staff. Highly recommended.

3 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Good, old fashioned help !

From my original request, to the team tracking down the streamer to having a listening room set up and walking away after buying was just about as pain free and simple experience as you could ask for. And I haven’t even mentioned the price quoted for new was cheaper than I’ve seen used units on a well known selling site go for. The Hull team were superb 👌🏻 as Arnold once said, I’ll be back….

3 de junio de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent service from start to finish

Excellent service from start to finish, after doing some online research we visited RicherSounds, service and advice was great and the purchase was made efficiently. Delivery was arranged exactly when required. TV and sound system arrived on time, preceded by texts to confirm time. Items carried through to desired room. Both products are excellent and really happy with service in the shop, delivery and products. In addition the price was fantastic and beat their competitors hands down.

31 de mayo de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 4 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff, I wanted a simple, inexpensive phono pre amp. No selling something more expensive than what was wanted, clear advice no blinding you with science.
Item ordered in store and delivered promptly in a couple of days. Highly satisfied.

30 de mayo de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for leaving us such positive feedback, it's fantastic that the team helped deliver a good experience for you. If there are any aspects where you feel we could have improved of course, and ideally got that full five star review, we'd love to hear about them..

seniorcomplaintsteam@richersounds.com

Many thanks

The RS team

Valorada con 5 estrellas sobre 5

Many thanks

I have over the years had various electrical items and have always s found Richer sounds to be helpful and the items bought to be of quality and reliable. The staff have always been obliging. I always recommend Richer sounds to family and friends. Thank you to all the staff at Hull.

29 de mayo de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Richersounds customer service is second…

Richersounds customer service is second to none. Went in for what I wanted and they had it in stock.
The staff are very friendly and helpful.

29 de mayo de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

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