Richer Sounds - Hull Opiniones 

2177
TrustScore: 5 sobre 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought my new TV over the phone and was very impressed with the service I received. The advisor Tony was friendly, polite, and extremely helpful throughout the whole process, took the time to answe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the store today with a potential issue with my recently purchased Amp. Paul and Joey tested the amp, and helped me trouble shoot the problem. Outstanding service, we’d highly recommend the sto... Ver más

Valorada con 5 estrellas sobre 5

Great experience with Richer sounds Hull (again). Our tv packed in after 12 years that we bought from Richer sounds originally. Needed a new tv and after checking the usual places in store and online... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service and products. Kal was knowledgeable, helpful and extremely courteous. All in all my purchasing experience was top class. Any future HiFi or related purchase will be from Richer Sound... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2177)

24.620 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent staff and service

Excellent staff and service

26 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Really great service in Hull

Really great service in Hull, complete professionalism and advice. I'm very happy with my new turntable purchase. Thank you again.

25 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, gave me valuable information and provided a free cable.

23 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great advice regarding choice of TV for…

Great advice regarding choice of TV for the bedroom
The price was a happy surprise with the next working day the TV was available for collection and loaded into the car by Paul 🤗

22 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Price match

The price match promise was executed without quibble or delay, great customer service.

18 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Your member listened to my…see above

Your member listened to my requirements, suggested what would suit my needs and located one in Oxford .Sent straight to my house the next day and up and running perfectly. I have bought from you before but this time I am 90 yrs old and wife 95 yeas old, housebound and everything went smooth. Full marks

19 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service

1 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great Service

Excellent service and product knowledge, would shop there again.

15 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Brilliant experience start to finish

Brilliant experience start to finish. Kale was so helpful and answered all my husbands questions.
The TV we bought on turned out to be too big for our space but there was no problem swapping it to a smaller one.
The staff were excellent and so helpful. They made the whole experience seamless.

13 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

I wanted to upgrade my 5.1 speaker package

I wanted to upgrade to upgrade to a very good 5.1 speaker system thein-store sales team helped me out over the phone on which speaker package to buy,very friendly and very helpful been going to richer sounds for years i would highly recommend richer sounds to my friends and family

11 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Richard Sounds have always been my go…

Richard Sounds have always been my go to shop for hi-fi products they do everything they can to make sure you get the right product at the right price I have purchased many items from your store and I’ve always been satisfied with the service and the after sales service and I would not hesitate to recommend them

10 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

My experience of purchasing an item was…

My experience of purchasing an item was made relaxed and straightforward with the customer assistance I received for a telephone enquiry and purchase. All was completed by very patient staff who very knowledgeable of the particular radio I ordered. Another brilliant deal and service. Manythanks RS

7 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 4 estrellas sobre 5

NOT NEXT DAY PICK UP BUT WE GO THERE EVENTUALLY…

WE ORDERED ON LINE WAS TOLD IT WOULD BE NEXT DAY PICK UP BUT WAS THEN TOLD BY THE SHOP IT WAS NOT IN STOCK AND WOULD BE IN THE NEXT DAY. WE HAD NOT HEARD ANYTHING FROM THE SHOP SO WE WENT INTO TOWN TO ENQUIRE. WAS TOLD THEY HAD CALLED ME BUT NO MISSED CALLS ON MY MOBILE!!! IT WAS SAT IN THE BACK OF THE SHOP AWAITING OUR PICK UP

5 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your feedback although my apologies there were some issues following you placing a 'click and collect' order on our website. The service is always available on a next working day basis, so if the store don't have stock of the item we will deliver to them from our central warehouse, as this was the case here and you had ordered online one evening, the item was despatched the following day and arrived the day after that.

I do hope all is well with the product and that you are happy, don't hesitate to get in touch if we can be of any help..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Great service and advise and…

Great service and advise and knowledgeable staff always answer all my questions and sort out a great deal. Have used the Hull branch 3 times now and will do again.

31 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Always incredible service from the…

Always incredible service from the team. Helpful and knowledgeable. I have a huge knowledge in this field also and its good to share thoughts with team members and buy from a excellent customer centred store

2 de febrero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

I had a cd player delivered which…

I had a cd player delivered which turned out defective. I contacted Richards who immediately and with no hesitation set about resolving the issue. The staff were all very friendly and helpful.

20 de enero de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más