Richer Sounds - Kingston Opiniones 

1613
•
TrustScore: 5 sobre 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.

Valorada con 5 estrellas sobre 5

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1613)

24.500 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgable and helpful.

26 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Good on line service as always

Good on line service as always
Good price and value
Advice needed when buying a TV
With freely .got to grips with it
But very different from Freeview set
up.

18 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valorada con 4 estrellas sobre 5

I would have given five stars if it…

I would have given five stars if it wasn't for the somewhat ambiguous way the order was secured! Having said that, once a discussion had taken place between us Dan made sure the order was despatched as a next day delivery & I received the goods on Bank holiday Monday. So all good.

23 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for the feedback and for taking the time to leave us a review.

We hope you enjoy the new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

Friendly, helpful and efficient

My telephone call asking if a product was in stock was answered swiftly and the product was put aside for collection later in the day; the purchase process was very quick and the staff member was friendly and efficient.

20 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Loving Carl…

Carl was excellent and very knowledgeable when I had questions on the different TVs we got to the right answer in the end and of course, the right price! Great service and will be back again.

20 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

The staff were super helpful and knowledgeable

The staff were super helpful and knowledgeable, helping me to decide on the best Streamer and Amp combination which best met my needs. They also explained how best to maximise the performance and what else I did and didn’t need. They were happy to spend time to ensure I ‘got what I wanted’.

19 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very good advice in store

Very good advice in store, and friendly staff who listen and understand what I needed. Everything arrived as ordered on time and as expected. Reliably good quality.

18 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great

Great, very helpful

17 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Had a real hard time with a Panasonic…

Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richersounds were very helpful. Thanks, finally sorted. Aprichate the help from several members of staff there.

24 de noviembre de 2025
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service

Got good advice, ordered delivery turned up a day early, the projector wouldn't work, called them, they said package back up as best as possible and we will deliver new one tomorrow and pick up, great service, great knowing six yr warranty too

15 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Helpful and friendly staff at Richer…

Helpful and friendly staff at Richer sounds Kingston. I’m very pleased with my new amplifier

14 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great personal service

Great personal service, great advise. Happy with the results.

11 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I gave this score because Terry went…

I gave this score because Terry went the extra mile in resolving a technical issue that I had

7 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

The service was five star

The service was five star. Terri went over the top to provide what I was looking for and gave me a discount. Extremely helpful.

3 de agosto de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

In store purchase of a 32inch TV

I made an in store purchase of a 32inch TV. The sales person was very helpful in explaining my options and which made my decision quite easy.
I also collected the TV in store. I was kept up to date on the progress of my order and collection was on time and straightforward.
Based on this experience, I rate Richer Sounds tops for the attentiveness of its service. Also the price was highly competitive especially when topped with a 6 year guarantee on the set.

27 de julio de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más