Richer Sounds - Kingston Opiniones 

1573
TrustScore: 5 sobre 5

4,9

72A Richmond Road, KT2 5EL Kingston, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear. Knowledgeable, patient... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of m... Ver más

Valorada con 5 estrellas sobre 5

I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in per... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1573)

23.511 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Carl was extremely helpful efficient…

Carl was extremely helpful efficient and professional. Has sorted an ongoing problem with our TV. Thankyou.

3 de marzo de 2026
Opinión espontánea
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

As always an inshore shopping …

As always an inshore shopping experience with real human beings who can be advise and guide your customers.

11 de abril de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great Customer Service

I bought a Samsung OLED TV recently. The sales assistant was very nice and gave me a £20 manager's discount at the time of purchase.
However, about 2 weeks later I went on the website and found out that the TV price has been further dropped by £30. So I sent an email to RC explaining the situation and asking for a price match. I got a response back from Manager Carl offering me the refund. I was very pleased and impressed with their customer service and support.
This is one of the reasons, I have been a RC customer for over 20o years now.
BTW the TV is also amazing and the HDR format is absolutely stunning.

6 de abril de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Listened in the demo lounge with a nice…

Listened in the demo lounge with a nice knowledgeable chap. Also price better than other places so bought it

1 de abril de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great Experience

Wonderful buying experience from Richer Sounds Kingston. Strongly recommend.

31 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Exceptional service at the Kingston branch – Ask for Sunny!

I recently purchased the 77" LG G5 from the Kingston branch of Richer Sounds, and the experience was outstanding from start to finish.

A special shout-out to Sunny, who really went above and beyond. He was incredibly knowledgeable and guided me through the entire process, helping me feel completely confident in my decision. It’s rare to find that level of genuine expertise and patient advice without feeling pressured.

The TV itself is a masterpiece—the brightness and clarity on the G5 are on another level. Combined with Richer Sounds' competitive pricing and their legendary 6-year guarantee, it’s easily the best tech purchase I’ve made.

If you’re looking for a premium home cinema setup, I can’t recommend the Kingston team and Sunny highly enough. 5-star service all the way!

4 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service as usual

Great service as usual. Very happy with purchase and grateful for the knowledge and advice of staff.

26 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

The staff at the kingston branch were…

The staff at the kingston branch were amazing
Really helpful from start to finish
Shout to miles who went above and beyond

21 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, far more economical than a certain large store… all told very satisfied.

17 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent good price

Excellent good price. Paid extra for specific day delivery. Was given a 3
hour window but it was a couple of late before it was delivered.

18 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

First-class !

Every time I have purchased equipment from Richer Sounds, Kingston I feel they really CARE about their customers. This approach comes from the Manager, Carl - who is professional, and keen for the firm to make a good impression. The best prices, staff who know what they are selling, and really listen to the needs of their customers. First-class!

14 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent speakers at a keen price

Excellent speakers at a keen price, and the click and collect availabity and messaging went exactly as promised.

9 de marzo de 2026
Logotipo de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston

Thanks for your 5 star review, we look forward to seeing you again next time

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