Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver más
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Compared to almost all other shops Richer sounds staff are professional, themselves and well informed and if you explain what you are looking for they have good recommendations. There is a listeni... Ver más
La empresa ha respondido
Great shop and customer experience. You can go there and see all the tvs next to each other and compare them easily.
Had a real hard time with a Panasonic warranty issue, richer sounds helped out eventually, took over 4 months to get an exchange. They was even giving richersounds a hard time, Avoid Panasonic, richer... Ver más
La empresa ha respondido
Easy ordering process, price was the lowest I could find and the products purchased were as ordered and excellent quality. I opted for click and collect which was all very smooth. Good communication... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
72A Richmond Road, KT2 5EL, Kingston, Reino Unido
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I went into store to purchase a TV I was unsure about. Callum was the gentleman who served me initially and was absolutely amazing, he explained everything I needed to know and answered all of my questions (even when I thought they were stupid) in a way that didnt make me feel like an idiot.
The TV i ended up buying on the spot and I got it at an absolutely amazing price compared to what online retailers were selling the same model for
A few days later when I went tk collect my TV the rest of the staff there was also amazing, they helped me carry the TV to the car park and even advised me on where to get my uber booked to/ what type to order.
I would highly recommend this store and can not thank the staff enough for how helpful they were.

Respuesta de Richer Sounds - Kingston
Good price, excellent service, quick and efficient delivery.

Respuesta de Richer Sounds - Kingston
Great experience buying a pair of Dali Kupid speakers. The manager Carl sat me down in the listening room and went to great lengths to find the obscure tracks I wanted to hear.
Knowledgeable, patient and polite throughout - highly recommended.

Respuesta de Richer Sounds - Kingston
I had a specific problem with my AVR setup nad the staff were really helpful in solving it. They also put together a sweet deal on a Paul Klipsch centre speaker which arrived the following day in perfect condition. Job done.

Respuesta de Richer Sounds - Kingston
Telephone order took ages to make, order then went into limbo and i had to ring near the expected delivery date to kick start the process. However, the service after that was splendid.

Respuesta de Richer Sounds - Kingston
I was seen straight away. I got helpful advice and concluded a purchase without any fuss. Delivery of my new TV happened the following day.

Respuesta de Richer Sounds - Kingston
Great service, knowledgeable and helpful. Have been a customer since 2008 and a few times since.

Respuesta de Richer Sounds - Kingston
The whole experience was as good as it could be. Sunni and his colleague waited for an extra 15 minutes after closing so we could collect TV (needed to watch England World Cup game!). They are easily contactable in the store via phone and email (so important nowadays). And the TV is top quality at a great price! Could not do better!

Respuesta de Richer Sounds - Kingston
Very straightforward to order via the website and arrange collection. Good price and the tv is exceptional.

Respuesta de Richer Sounds - Kingston
Great experience, I am very happy with Richer Sounds Kingston. Sunil was superb, he gave me a lot of time to try various equipment and helped me make my decision

Respuesta de Richer Sounds - Kingston
We have bought all our TV's from Richer Sounds over the past 17 years. The staff are friendly, courteous, and very knowledgeable. I switched brands with the recent TV I bought - It was recommended, and was good value. After the TV was delivered, I set it up and had difficulty with pairing it to the Sky remote. I called the store and a very helpful, patient chap helped me finish the set up process. Thanks for all your help, Richer Sounds in Kingston!

Respuesta de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston
I think it’s talking to your expert people that’s what really makes a difference. The fact that they were willing to help and discuss ideas with you.

Respuesta de Richer Sounds - Kingston
Always first class at Richer Sounds for price and service.

Respuesta de Richer Sounds - Kingston
Amazing experience. Super knowledgable staff with a very personal advisory. The best was the „Experience room“ in the back to test the speakers at high volume. Thank you, Dan, for an amazing service.

Respuesta de Richer Sounds - Kingston
Helpful staff, pointed out trade up off on Sonos saving money and had the items in stock the next day.

Respuesta de Richer Sounds - Kingston

Respuesta de Richer Sounds - Kingston
The order arrived sooner than expected, and ordering was easy. It has not been tried out yet as it is a birthday present for my husband. We will let you know the quality of the record deck after 5th August.

Respuesta de Richer Sounds - Kingston
the staff are extremely friendly and super helpful. i found exactly what i was looking for - i left the shop really happy.

Respuesta de Richer Sounds - Kingston
It was the quality of service and knowledge of Sunil that made the difference. There was nothing that was too much trouble and he provided an excellent demonstration of different capabilities.

Respuesta de Richer Sounds - Kingston
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