Richer Sounds - Lichfield Opiniones 

1914
TrustScore: 5 sobre 5

4,9

46 Birmingham Road, WS13 6GF Lichfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Tom listened carefully to my requirements, told me my options, then suggested what he thought was the best one - and it turned out to be the least expensive. My Marantz was delivered the following day... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really good company to deal with and they live up to there reputation of being helpful and good value for money. I have purchased all of my Tv and hi fi electrical goods from Richer Sounds and i wou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We went to this store for one particular model of TV after having researched online beforehand. The member of staff was very friendly and quickly and correctly sussed that we were looking to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Can’t praise the team In Lichfield enough - recently bought a Sony TV and they were knowledgeable, so helpful, friendly and even though they did not have the TV in their store I still had it the follo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 46 Birmingham Road, WS13 6GF, Lichfield, Reino Unido

  • 0333 900 0089

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1914)

24.564 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent knowledge and service

Having used Richer Sounds previously we had no hesitation in using them again. We were looking for a TV for our bedroom and received excellent advice on which was best for our needs. Tom was very knowledgeable and friendly to deal with, would definitely buy from them in future.

2 de diciembre de 2025
Opinión espontánea
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

50 inch TV.

The Lichfield store was extremely helpful .

22 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Richer Sounds is our first choice !

If Richer Sounds have the product we want then it's always our first port of call. What's not to like ? They match any price, if the product isn't in store they get it very quickly and the knowledge of the staff about their products is wonderful. My only negative comment is they need more staff because they're always so busy !

28 de enero de 2026
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Respuesta de Richer Sounds - Lichfield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I have just purchased a Samsung 48"…

I have just purchased a Samsung 48" OLED television from Richer Sounds as they had the best price, it was in stock and they arranged for delivery the following day. I telephoned their telesales team who answered all of my questions and concerns. Excellent service and would definitely use them again.

27 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Love Richer Sounds

Love Richer Sounds, everyone so helpful. Had to change tv wall bracket ,they were so helpful. Wouldn't go anywhere else,

26 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

It’s the small gestures that count..thanks Richer Sounds!

I don’t write many reviews but Richer Sounds were so helpful that I couldn’t not ‘pay forward’ as the Americans say.

I’m a bit of a tight wad when it comes to buying anything. I want a bargain, or at least good value.

After reading umpteen reviews I went looking for a good CD player. Richer sounds were selling one at a decent price but I also wanted the £10 off when signing up. Well I didn’t receive it automatically. The reason..well I’d signed up originally many moons ago, but because they had reset/updated their site/database whatever I had to sign up again. Signing up a second time connected my data up to the original signing on. Well shout outs to Sebastian at telesales, and Lucash (spelt wrong probably) and another guy at the Lichfield store, who despite being busy and getting a call out of the blue, helped me out no end and I was given the £10 discount despite having already received one years before. OK so it’s only £10 but that gesture speaks volumes for the attitude of the company. The player arrived two days later. All is good. Thanks everyone, your kindness and patience is much appreciated. 👍👍

27 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

First time i have shopped in Richer…

First time i have shopped in Richer sounds
friendly knowledgeable staff
always better to use a real shop with real people they beat online price as well

24 de enero de 2026
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Respuesta de Richer Sounds - Lichfield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Informed advice and opened up the shop…

Informed advice and opened up the shop for me when I was early. Straightforward and helpful and I now have exactly the amp and dvd player that I needed

21 de enero de 2026
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Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Popped in to look the tvs great friendy…

Popped in to look the tvs great friendy advice and prices. Will continue to use again

21 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Staff very knowledgeable

Staff very knowledgeable about their products. Not under pressure to buy. A professional and friendly service.

19 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Richer sounds guidance

Excellent, detailed and helpful advice from James to help us choose our new TV.

19 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service as always

Great service as always. I always happily travel over from Telford to see the team for their solid advice and always leave both very happy (and with a much lighter wallet!)
Thanks to James, Tom and Luca for helping us secure a nice OLED TV and a home cinema system to complement it. Keep up the great work

29 de diciembre de 2025
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Timothy who advised me was knowledgeable and extremely helpful, my purchase came in under budget which was a welcome surprise. Delivery was also excellent came in the time frame advised. Will definitely use Richer Sounds again

19 de enero de 2026
Logotipo de Richer Sounds - Lichfield

Respuesta de Richer Sounds - Lichfield

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great company to deal with!

Website is easy to use, VIP membership is great and staff are always knowledgeable and helpful. Richers is always my first port of call and has been for years. They're happy to set up demos for you, where demo facilities are available. They price match too so you can't lose!

17 de enero de 2026
Valorada con 5 estrellas sobre 5

No hassle refund and service

The staff at Lichfield were really understanding, willing to help. I brought a refurbished projector, which I wasn't happy with after three weeks and the have me a refund, hassle free. I was so pleased with the service I purchased another project that day.

18 de enero de 2026

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