bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más
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bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más
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As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver más
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Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más
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Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
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Advice
On contacting Richer Sounds for advice prior to purchasing re existing TV not working I was not advised to try switching on the TV at the side of the set. My ignorance but was told to reboot by usual method. Still did not work thus led to me purchasing a new TV from Richer. I have bought a few TVs and recently a music centre from Richer. Other than that I was very satisfied with Peter who installed the TV.
The Team at the Maidstone branch are very welcoming and knowledgeable and truly passionate about the products they have in their store and if they can't find what you need at your local branch (Quality,price and budget) they may source it from another of their stores.

Respuesta de Richer Sounds - Maidstone
Great service , new tv was delivered exactly when they said , complete all round great service,thanks

Respuesta de Richer Sounds - Maidstone
Brilliant service from Jason. Very knowledgable answering all of my questions. System arrived as promised. Thankyou

Respuesta de Richer Sounds - Maidstone
Staff are knowledgable, friendly and really know their stuff. So much better than shopping at somewhere like Currys where the staff are only semi knowledgable. The prices are as good as anywhere

Respuesta de Richer Sounds - Maidstone
I live in a village and do not go to Maidstone anymore. I relied on previous contact with Richer Sounds to be guided in my choice of a replacement TV which was installed yesterday. I am delighted with the Cello which I see was made in England. I am elderly and dreaded having to learn new controls but the installation engineer was friendly and encouraging and I was pleased to find it easy to use this morning.
The first Cello was found to be severely damaged when the packaging was removed and the engineer quickly arranged to collect a replacement.He returned following the hours journey and stayed until he was satisfied that I had a good grasp of the controls. Clearly a man of high principles and a credit to Richer Sounds. Thankyou.

Respuesta de Richer Sounds - Maidstone
Helpful staff who provided the advice needed and arranged for the item to be delivered promptly

Respuesta de Richer Sounds - Maidstone
Hi very good Joe was very helpful and the picture is very good thanks Richard
Expert advice given by friendly staff who know what they are talking about. They are helpful and devote their time to you. This applied in store and on the phone.

Respuesta de Richer Sounds - Maidstone
Simply one of the best retail companies there are for customer service. Brilliant products brilliant service. Brilliant.

Respuesta de Richer Sounds - Maidstone
I BOUGHT A SAMSUNG 48INC OLED TV FROM RICHER SOUNDS IN MAIDSTONE I WOULD LIKE TO SAY HOW GREAT THE TV IS AND TO THANKTHE STAFF IN MAIDSTONE FOR BEING SO HELPFUL AND WOULD RECOMMEND RICHER SOUNDS TO ENYBODY MR PETER SAGE.

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Very helpful sales person.Took time to explain options and to demonstrate the equipement.

Respuesta de Richer Sounds - Maidstone
A few hiccups with the probuct but all resolved because they are proper people.

Respuesta de Richer Sounds - Maidstone
Very helpful and knowledgeable advice in choosing the correct tv.
Thank you!

Respuesta de Richer Sounds - Maidstone
Excellent service in store as always.
Great product knowledge .

Respuesta de Richer Sounds - Maidstone
Pleasant sales people to talk to who were very helpfull. Delivery as promised.

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Always a good deal! I am a regular customer and have never found a better deal.

Respuesta de Richer Sounds - Maidstone
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