Richer Sounds - Maidstone Opiniones 

2229
TrustScore: 5 sobre 5

4,9

17 Earl Street, ME14 1PL Maidstone, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(2229)

24.227 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful well informed member of…

Very helpful well informed member of staff, helped us make our decision about which tv to buy quickly and efficiently!

27 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The staff were very helpful and…

The staff were very helpful and explained everything I needed to know. I am very happy with my record player and am happily listening to my Elvis records again, not sure my husband is as happy though!!

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Another purchase which arrived on time…

Another purchase which arrived on time in good condition, excellent service and products would recommend and use again.

8 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

I have used this company before

I have used this company before. As always excellent service. Thank you .

22 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 4 estrellas sobre 5

Good company to deal with

Good company to deal with, the Maidstone branch was very quick at answering the emails and informative, placed my order for a out of stock turntable and it turned up earlier than expected and it’s great 👍 shame I couldn’t call the local shop (Maidstone) and talk to them in person tho .

22 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thank you for your review and the kind words about our Maidstone team, which I will of course pass on. To clarify, all our stores have UK phone numbers which they can be contacted on, and which can be found on their individual store pages..

www.richersounds.com/storefinder

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Purchasing Sony TV's, Theatre 9 & Naim Muso's

Excellent experience with the guys at Maidstone.
Very helpful and go the extra mile to help and ensure you get the right deal.
Would always strongly recommend them.

21 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

First class in every way

First class in every way
Helping me select products to meet my desires and then helping with the setup.

The entire team are outstanding.

21 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

New Tv and Turntable

Richer sounds is a very professional outfit, you only have to look at how long the staff have been with the compony. Excellent help will which Tv and turntable to buy. Very happy with the service and at a good price, i will be be using the shop again.
Thank you

20 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

I walked in not knowing anything about…turntables

I walked in not knowing anything about turntables and amplifiers and what speakers to buy for my first setup.the gentlemen suggested the argon Audio and built in amplifier in with the speakers .and the sound it producers is amazing .Excellent customer service from start to finish Definitely going back for Upgrade . Thank you

19 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

I wanted to compare the Audio C10…

I wanted to compare the Audio C10 speaker against the Sonos systems. They had them all set up and I was able to clearly hear the difference in quality of the speakers. No rush and no pressure - and they matched the online sale price. Just a brilliant service all round

17 de enero de 2026
Valorada con 5 estrellas sobre 5

I’ve always had great service from…

I’ve always had great service from Richer Sounds and in particular the Maidstone Store has always provided excellent advice.

17 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Friendly and helpful

Friendly, helpful staff with great knowledge and good communication.

17 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Go to Guys.

Great people at Maidstone store. Always found a solution to my Audio problems and always got a good deal. There at the end of the phone when you get home and need help in getting things up and running right.

12 de noviembre de 2025
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very helpful company I don’t use the…

Very helpful company I don’t use the internet ,they let me buy a television over the phone,wish all companies were like that

14 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Advice

Advice
On contacting Richer Sounds for advice prior to purchasing re existing TV not working I was not advised to try switching on the TV at the side of the set. My ignorance but was told to reboot by usual method. Still did not work thus led to me purchasing a new TV from Richer. I have bought a few TVs and recently a music centre from Richer. Other than that I was very satisfied with Peter who installed the TV.

10 de enero de 2026
Valorada con 5 estrellas sobre 5

The Team at the Maidstone branch are…

The Team at the Maidstone branch are very welcoming and knowledgeable and truly passionate about the products they have in their store and if they can't find what you need at your local branch (Quality,price and budget) they may source it from another of their stores.

11 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

New tv

Great service , new tv was delivered exactly when they said , complete all round great service,thanks

15 de enero de 2026
Logotipo de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Thanks for your feedback, great to read you were happy with our service.

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