Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour... Ver más
La empresa ha respondido
I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service.. I thought a... Ver más
La empresa ha respondido
Bought online at a great price. Arranged to pick up in store. Staff were very helpful and knowledgeable. I was helped to carry my purchase to my car. Overall a good shopping experience, I would re... Ver más
La empresa ha respondido
Bought this Denon soundbar to upgrade my previous one. Manager at local store price matched the soundbar I was after online. Picked up and paid for a week later with added discount. Easy to setup and... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
17 Earl Street, ME14 1PL, Maidstone, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Fantastic offer on a customer return and fantastic service. Very happy with my Sony Bravia 8 II

Respuesta de Richer Sounds - Maidstone
Great experience from the initial ordering process to collection from the local store.

Respuesta de Richer Sounds - Maidstone
Received standard email from richer sounds and noticed the price of the TV I had recently purchased had dropped by £50. Completed the online price promise form and had a call from Jay around an hour later to arrange the refund. No quibbles, all sorted quickly and refund appeared in my bank account a couple of days later. Excellent service.

Respuesta de Richer Sounds - Maidstone
I bought a TV through richer sounds, picked it up from the Maidstone store and they were great, friendly and courteous..the ordering was easy, great company with great personal service..
I thought a part was missing and emailed them and received a really helpful and intelligent email back asking me to check the packaging and of course it was all my fault but they were really courteous..
Many thanks richer sounds maidstone

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone

Respuesta de Richer Sounds - Maidstone
Very good service and advice both in the shop and on the telephone

Respuesta de Richer Sounds - Maidstone
Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.

Respuesta de Richer Sounds - Maidstone
First class service from people who knew their products

Respuesta de Richer Sounds - Maidstone
Bought online at a great price. Arranged to pick up in store.
Staff were very helpful and knowledgeable.
I was helped to carry my purchase to my car.
Overall a good shopping experience, I would recommend Richer Sounds if you're buying TV's and Music systems.
Worthwhile going into the Maidstone store to check out everything and get good advice.

Respuesta de Richer Sounds - Maidstone
Very useful telephone conversation before purchase filled by next day delivery. Items delivered in good condition.

Respuesta de Richer Sounds - Maidstone
Joseph was extremely helpful in getting the right connection for me between the headphone DAC and my tv.

Respuesta de Richer Sounds - Maidstone
Product arrived quickly . Sound quality not bad for the money.

Respuesta de Richer Sounds - Maidstone
bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

Respuesta de Richer Sounds - Maidstone
Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

Respuesta de Richer Sounds - Maidstone
Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.
It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.
In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!
Excellent.

Respuesta de Richer Sounds - Maidstone
The service was very good, keeping me informed at all times.

Respuesta de Richer Sounds - Maidstone
Excellent experience buying TV, excellent service from Jay

Respuesta de Richer Sounds - Maidstone
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.