Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver más
La empresa ha respondido
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Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... Ver más
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Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... Ver más
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I somehow disconnected my Wiim mini and struggled to reconnect it. Seb at Richer Sounds, Norwich was able to talk me through the process over the phone. I’m not tech savvy but he was able to very p... Ver más
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Advise. The customers best friend. Went into the shop today just purely for a chat and set up advise. This shop is great and the manager “Tony” knows his stuff always happy to help and give actua... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, Reino Unido
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The whole process of buying my new projector went as smooth as silk. I knew exactly what kind of treatment I could expect from the staff at Norwich, that is quick, respectful and efficient! They are also very knowledgeable and with the VIP club and it's six year guarantee, Richer Sounds is always my first port of call. Tony helped me on this occasion, but I know to trust any other staff member just as much. So thank you all at Norwich and I'm sure I will see you again soon!

Respuesta de Richer Sounds - Norwich
Knowledgeable and gave time to us as customers, listening to what we thought we wanted and guiding us as and when required. No pressure selling. First class!

Respuesta de Richer Sounds - Norwich
I was given the dimensions of the tuner, enabling me to check that it would fit in the hifi unit

Respuesta de Richer Sounds - Norwich
Excellent service from Tele sales team , Kept informed of Delivery, Arrived on time , very good experience from start to Finish , would definitely recommend

Respuesta de Richer Sounds - Norwich
Great shopping experience in Norwich store. Ended up buying a cd player for less than I planned to based on staff advice. That doesn't usually happen in retail? Asked me what else I was using, amp, speakers etc and recommended accordingly.

Respuesta de Richer Sounds - Norwich
Very professional conversation over the phone. Good advice and recommendations. Brilliant delivery service. Received the following day of order.

Respuesta de Richer Sounds - Norwich
good website and excellent product range and support. have used richer sounds on several occasions. efficient service and advice if needed

Respuesta de Richer Sounds - Norwich
Helpful and knowledgeable people, excellent high end audio equipment to choose from.

Respuesta de Richer Sounds - Norwich
I bought a TV and a sound system from Richer Sounds a few years ago, and at the time, I was very impressed with the service and the deal I had. Because of this, I've just bought a new TV from them again; the salesperson, called Seb, was very patient and had good product knowledge, and yet again offered me a fantastic deal, which could not be matched anywhere else. The TV's picture & sound quility is amazing, and very easy to set up.

Respuesta de Richer Sounds - Norwich
Amazing service as always. It’s been some years since by last visit but everything is as it should be: friendly, helpful and relaxed service.

Respuesta de Richer Sounds - Norwich
The notification (via email) system failed and I had to ring up the store. However that worked and I later bought a product.

Respuesta de Richer Sounds - Norwich
Seb in Norwich was excellent
He listened to what we wanted and needed and his advice paid off
Very pleased with the new Marantz set up

Respuesta de Richer Sounds - Norwich
Always a professional approach to the customer and their interest in a product they are looking into or aquiring, very good knowledge of the products they hold in stock and the accreditations and causes that are featured on the back page of the Thankyou booklet put Richer Sounds on a good footing too.

Respuesta de Richer Sounds - Norwich
I phoned for advice and guidance, which Sam provided. I felt it was unbiased, and was focused on what I needed rather than what he wanted to sell me. With a choice made he was able to match a competitors price, and it was delivered promptly the next day. Very happy.

Respuesta de Richer Sounds - Norwich
Staff always great at RS
Another great experience and advice

Respuesta de Richer Sounds - Norwich
I purchased a LG 43 inch Smart TV yesterday. The staff were really friendly and helpful. When Tony showed me the remote for the TV I said I thought it was rather too complicated to use ( I am a 75 pensioner ! ). He showed the easier one to use general LG remote that you can buy , so I bought one of those and its much better and less confusing !. Thanks Tony for your help and advice ! Television is great too !. I would recommend Richer Sounds Norwich - friendly and a great help !.

Respuesta de Richer Sounds - Norwich

Respuesta de Richer Sounds - Norwich
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