Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver más
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Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver más
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Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... Ver más
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Although mine was a relatively small order I made a couple of phone calls to head office and your Oxford store to clarify a few things and was very impressed by the helpful attitude and expertise of... Ver más
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The staff are always friendly and knowledgeable and give good advice based on what you tell them that you are looking for. I also recently had to get a tv looked at using their 6 year guarantee and it... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido
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Service is fantastic, staff are knowledgable, passionate and totally honest & prices are absolutely competitive.

Respuesta de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford
It is great dealing with knowledeable people who understand high quality audio visual equipment. Whether speaking to them face to face or on the telephone they were always happy to help.

Respuesta de Richer Sounds - Oxford
Great service with knowledgeable staff and very accommodating , will certainly keep using them

Respuesta de Richer Sounds - Oxford
Damian provided excellent advice and put me in touch with Joe who did a great job installing the TV and amp. Thanks

Respuesta de Richer Sounds - Oxford
Utterly professional from the first contact by phone to the brilliant technical backup by phone with my 3 separate queries on set up of the TV.
We are delighted with the new Loewe TV all respects.

Respuesta de Richer Sounds - Oxford
Extremely helpful and friendly service. I needed some new interconnects and received the same high standard of knowledge and service I have always received from Richer Sounds- whether spending thousands on a complete system or simply buying accessories the experience is always top class

Respuesta de Richer Sounds - Oxford
I bought the Roksan Attessa streaming amplifier, which was offered at a very good price. The service from Richer Sounds at Oxford was excellent and I particularly appreciated the follow up call from Damien to check whether everything was OK. The amplifier is brilliant too.

Respuesta de Richer Sounds - Oxford
Great service when we had a problem with installing the new TV, they responded to fix

Respuesta de Richer Sounds - Oxford
Very pleased with the service I received from Richer Sounds. I chose the click and collect service and I was kept informed frequently about the status of my order. When I picked up my order the salesperson was very friendly. All in all, a positive experience.

Respuesta de Richer Sounds - Oxford
Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.

Respuesta de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford
Good to see products and get some advice on record player compatibility.
Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.

Respuesta de Richer Sounds - Oxford
Excellent service by professional and knowledgeable staff

Respuesta de Richer Sounds - Oxford
Very straightforward selection and ordering process for buying a 43" TV and soundbar.
And especially helpful over the phone in dealing with a couple of installation problems.

Respuesta de Richer Sounds - Oxford
Ordering and buying the TV was simple. Free delivery was arranged in store and was delivered when expected.

Respuesta de Richer Sounds - Oxford
Have used Richer Sounds in Oxford a couple of times and the experience has been excellent.

Respuesta de Richer Sounds - Oxford
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