Richer Sounds - Oxford Opiniones 

1813
•
TrustScore: 5 sobre 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simply The Best! The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do. I have purchased many many times from these guy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1813)

24.662 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Really lovely friendly and knowledgeable staff

Kazz (I think saved the item I wanted from a telephone call. Both he and the other guy (apologies I can't remember your name) were so friendly and helpful and chatty. I am ancient and they were young and I didn't feel stupid with them they were so empathic!

31 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Sound advice

Helpful, friendly and knowledgeable staff, enabling me to make an informed decision on my choice of T, within my budget.

30 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful staff from the first email…

Very helpful staff from the first email through to trying out multiple setups/speakers with friendly advice on the way. I felt zero pressure to purchase just a passion for the kit.

29 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very impressed with the overall service…

Very impressed with the overall service from the staff.
Very helpful in helping me choose a Hi Fi system for my 14 year old son.
We picked it up on his birthday (to his great surprise!) Definitely recommend them

31 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Advice

Matt at the Oxford store listened to what we were looking for and suggested what would work and put together a great solution.

23 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

More than happy to buy from Richer Sound AGAIN.

From point of ordering to the delivery It was smooth sailing and It was a lot cheaper than any other competition, so more than happy. I am also very impress with the team in Oxford and how helpful they were when I contacted them. I highly recommend these guys.

23 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful.

The members were knowledgeable and helpful and when I had issues with my new appliance they tried to help and point me in the right direction. The AV amp turned up when they said it would and I was given a one hour time frame, so I did not have to stay in all day.

17 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Very impressed

Both Kaz and Damien at Oxford were helpful and knowledgeable. Shopping at Richer Sounds was a pleasure.

17 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Spot on, as always.

Right from the start of choosing which set of speakers I wanted to then having a demo in store to hear them was, as always, a great experience with Richer sounds.

28 de enero de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent advice and support in store

Excellent advice and support in store. Fantastic product at a great price. Very happy and will be using Richer Sounds again!

14 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent customer service and support

Excellent customer service and support! This level of service is very rare. I went back to Richer Sounds for a different product, has retained its excellent service and benefits

12 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Thank you Matt

Thank you Matt. Great sound test. I’m really pleased with my choice.

11 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service and great product.

Kaz took the time to demonstrate the product I was interested in and then made it very easy when I was ready to purchase it a few days later by organising payment solutions and arranging delivery. All very prompt.

10 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

good service excellent

very knowledgeable

23 de agosto de 2025
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

You can't go wrong.

I have purchased all my hifi products from richer sounds (tv's ,sound bars ,surround sound speakers systems, earphones) they are a company that listens to your requests, advices the best suited products at the best prices. The backup and after sales support is beyond question. The best products at the best prices, you don't need to go anywhere else.

5 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Matt was excellent throughout the sales…

Matt was excellent throughout the sales process.
I was interested in a LG television but wanted a different speaker solution to that provided in the sales offer. He soon sorted out a solution and got back in touch every time he said he would.
Cannot fault Richer sounds - an excellent company.

2 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

A refreshing service

The team was very knowledgeable and helpful. I gave them an idea of what I was looking for, and they provided a comparison of units in my price range, outlining the options I get and the pros and cons. It was refreshing customer service with value for money.

4 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

The decision to go to Richer Sounds…

The decision to go to Richer Sounds Oxford was based wanting excellent unbiased technical advise on the items that I wished to purchase. T help in our decision making I felt it import ant to have good customer service with friendly courteous staff, available not during the decision and purchasing phase but confident that after receipt of the items the same quality of service would still be there. In all these aspects Richer Sounds delivered again and again. i am so pleased that I chose this company. Thank you to Kazans ,Ash, Paddy, Ash and all the staff at Oxford.

26 de febrero de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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