Richer Sounds - Oxford Opiniones 

1811
•
TrustScore: 5 sobre 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Simply The Best! The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do. I have purchased many many times from these guy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(1811)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The usual good experience of buying from Richer Sounds

Richer Sounds has always featured a well chosen range of budget to affordable higher end equipment, and offers good friendly advice and demonstration facilities. It is always a pleasure to go along and have a good look round, and one always gets a welcome.

9 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Simply The Best!

Simply The Best!
The guys at Oxford Richer Sounds seem to make it appear easy going above and beyond what other companies could ever begrudgingly do.
I have purchased many many times from these guys and am NEVER disappointed by their efforts to help and their natural friendly nature whilst doing so.
Recommend 100%

7 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

excellent service and very…

excellent service and very knowledgeable - friendly and obliging

2 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Excellent service from Richer Sounds

Excellent service from Richer Sounds! Matt at the Oxford store was incredibly helpful and made the whole experience a pleasure. I’ve used Richer Sounds several times and have always been impressed with the service. I wouldn’t hesitate to recommend them to others.

7 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great staff (Matt)

Great staff (Matt): friendly, knowledgable, experienced, unbiased. Good selection of products; competitive prices (with VIP discount).

5 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Pleasant and helpful attention

Pleasant and helpful attention. TV ordered, delivered and installed within twenty four hours.

5 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Recommend

Quality tv, great price, knowledgeable staff, recommend.

3 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Recent purchase

Bought a soundbar recently, great quality item and staff very helpful, Kaz in particular.. Thanks

2 de octubre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 4 estrellas sobre 5

Great staff good service quality hifi…

Great staff good service quality hifi knowledgeable

29 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your feedback and for taking the time to leave us a review.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

Great advice from knowledgeable staff…

Great advice from knowledgeable staff to help with the decision on which tv to purchase. Staff always very welcoming and friendly, a pleasurable shopping experience.

27 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Second-to-none customer service

I purchased a TV from Richer Sounds just under a year previously, but was unhappy about its performance. RS agreed, no quibbles, to exchange it for a new one, so that I only had to pay the difference in price. The new one, unfortunately, developed a fault and, again RS arranged for a replacement to be couriered direct to my home, and the courier take the faulty one away. This happened within 3 days of informing them of the problem. I cannot fault the customer service. It was exceptional. Thanks especially to Matt at Richer Sounds.

27 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Absolutely first class

Absolutely first class! Bought an expensive speaker sight unseen from them. They missed a damage to one corner when they were describing the condition to me. On pointing that out after delivery, the store manager Kaz did not bat an eyelid in getting it replaced with a brand new one with next day delivery. I have bought all of my AV kit from RS for the last two decades and the service is always above and beyond!

29 de agosto de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 4 estrellas sobre 5

Too long in the product transfer process!

Oxford deserve five stars but the transfer process of my item from another branch to Oxford has lowered it to four! However, I am very happy with the product to date.

25 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your feedback and for taking the time to leave us a review.

We do apologise for any inconvenience caused by the transfer process between branches.

We hope you enjoy your new purchase!

Many thanks,

The Customer Experience team

Valorada con 5 estrellas sobre 5

I go to the Oxford Richer Sounds for…

I go to the Oxford Richer Sounds for the experienced staff. Once again I was not disappointed. My original purchase wasn't quite right, so after an assessment in the store an alternative was found, ordered and delivered within 24 hours.

23 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, who know their business.

22 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Decent prices, friendly staff

Decent prices, friendly staff, great in store experience. Thank you!

1 de abril de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Support from richer sounds

I ordered by phone and it took only 3 days to get to the shop from the warehouse over a weekend. As usual Sterling service I collected that same day. I had a technical issue with the product but a chat with the guys from richer sounds pointed me in the right direction and I managed to get it up and working myself. Overall a great experience. Thanks again.

22 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

High quality products and exceptional…

High quality products and exceptional customer service.

13 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Speaker Audition

After 25 years it was time to upgrade my hifi speakers and I booked a listening room session with Kaz at the Oxford store. We auditioned four pairs of bookshelf speakers in just over an hour. The session was unhurried and utilised separates similar to those in my home setup. Nothing was too much trouble and my chosen speakers were delivered to the store for my collection the following day.

21 de septiembre de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

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