Richer Sounds - Oxford Opiniones 1674

TrustScore: 5 sobre 5

5,0

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great demo session for 3 different pairs of speakers. Paddy did a proper deep dive on my room set up and musical tastes and was very knowledgeable and informative. After an hour of deliberation,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Recently bought a 4k projector off these guyz. Great service. However after trying at home ,i quickly realised i needed a higher lumens. Kaz suggested an alternative BenQ. A great choice and... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

5,0

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

What a great experience very…

What a great experience very accommodating very helpful soughted out a wonderful hi-fi for me thank you Damian and the team at Oxford

10 de marzo de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

There were no problems

There were no problems. I have always found the Oxford branch to be helpful and, above all, honest. They are happy to avoid me having a wasted journey by paying for items up front over the phone (e.g. cables) and then putting the items to one side for me to pick up. Very useful.

15 de octubre de 2025
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Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

A Sound Effort

Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to come to a satisfactory conclusion. I had used Richer Sounds on a previous occasion and their service was as impressive in both instances. Very reasonably priced too. 10 out of 10

11 de mayo de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent customer service.

Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for our circumstances. We even ended up buying more than we went in for!

10 de mayo de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Really helpful staff

Really helpful staff, with sound advice on my intended purchase from them. I am very pleased with my Hisense Mini Led 55" Tv

1 de mayo de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Kaz at Richer Sounds is you man.

Kaz is always welcoming and knowledgeable on tech products. I am happy to continue shopping at Richer Sounds for my future purchases.

28 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service

Helpful and informative advice from friendly staff.

26 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Campervan tv

As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

25 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

I purchased a lg g5 from botley…

I purchased a lg g5 from botley excellent service from ash and also follow up to check I was happy with my purchase and everything was okay.

24 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Faultless experience

Faultless experience from start to finish. Friendly, knowledgeable and refreshingly competent staff at the end of the phone; they quickly confirmed delivery vehicles for restricted access, processed a price match and ensured delivery instructions were passed on. They use a helpful and efficient delivery company that delivered to a countryside location following directions and on time. It is rare to find such a high level of customer service and I would not even consider using anyone else in future.

23 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Quick delivery on time

Quick delivery on time. Cartridge (Ortofon Bronze) fully up to expectations. This is my second one. Even pre Run in period completion this sounds great.

22 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

My latest business with you

Hello I would just like to say my click and collect from your your store was fuss free and went smoothly. You supplied exactly what I ordered within the timescale quoted. I am very happy with the results. Thank you very much.

13 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Had a great demo session

Had a great demo session for 3 different pairs of speakers. Paddy did a proper deep dive on my room set up and musical tastes and was very knowledgeable and informative. After an hour of deliberation, he pulled the rabbit out of the hat with the Monitor Audio Silver 100 7g in gloss black. The most important thing to me was feeling good about my experience and coming away knowing what I'd chosen and the reasons for making that choice. Thanks Paddy and Richer Sounds Oxford.

25 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Thank you!

Always more than helpful at Richer Sounds!

20 de marzo de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

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