Richer Sounds - Oxford Opiniones 

1750
TrustScore: 5 sobre 5

4,9

1 West Way, Botley Road, OX2 0JB Botley Road, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver más

Valorada con 5 estrellas sobre 5

Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido

  • 0333 900 0052

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1750)

24.319 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, using their click & collect service meant I got phone call when it was ready for collection. Felt I got trust buying through Richer Sounds and my boyfriend was very happy with his new record player birthday present!

6 de abril de 2026
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Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Happy customer

I was happy with the whole experience of interacting with Richer Sounds. The price of the product I bought was very good and it came with their 6 year guarantee for peace of mind. In making the purchase the service in the store with the manager was both professional and friendly.

6 de abril de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

good service used for last 30+ year's

rang the oxford branch and hade a small discussion on re useing my old speakers and i was told they would work with the denon av. item was in stock and pickup in 40 minutes all good

4 de abril de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Absolutely fantastic customer service…

Absolutely fantastic customer service today from Paddy. I came in thinking I might need to replace my turntable and he fixed several problems and moreover showed me how to do the same myself. Got it home and armed with that knowledge, have since been loving my old 45s. If only all shops were like this.

11 de abril de 2026
Opinión espontánea
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

great help

Very helpful information and friendly service.

1 de abril de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Really lovely friendly and knowledgeable staff

Kazz (I think saved the item I wanted from a telephone call. Both he and the other guy (apologies I can't remember your name) were so friendly and helpful and chatty. I am ancient and they were young and I didn't feel stupid with them they were so empathic!

31 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Sound advice

Helpful, friendly and knowledgeable staff, enabling me to make an informed decision on my choice of T, within my budget.

30 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful staff from the first email…

Very helpful staff from the first email through to trying out multiple setups/speakers with friendly advice on the way. I felt zero pressure to purchase just a passion for the kit.

29 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Very impressed with the overall service…

Very impressed with the overall service from the staff.
Very helpful in helping me choose a Hi Fi system for my 14 year old son.
We picked it up on his birthday (to his great surprise!) Definitely recommend them

31 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Advice

Matt at the Oxford store listened to what we were looking for and suggested what would work and put together a great solution.

23 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

More than happy to buy from Richer Sound AGAIN.

From point of ordering to the delivery It was smooth sailing and It was a lot cheaper than any other competition, so more than happy. I am also very impress with the team in Oxford and how helpful they were when I contacted them. I highly recommend these guys.

23 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Knowledgeable and helpful.

The members were knowledgeable and helpful and when I had issues with my new appliance they tried to help and point me in the right direction. The AV amp turned up when they said it would and I was given a one hour time frame, so I did not have to stay in all day.

17 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Very impressed

Both Kaz and Damien at Oxford were helpful and knowledgeable. Shopping at Richer Sounds was a pleasure.

17 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Spot on, as always.

Right from the start of choosing which set of speakers I wanted to then having a demo in store to hear them was, as always, a great experience with Richer sounds.

28 de enero de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Excellent advice and support in store

Excellent advice and support in store. Fantastic product at a great price. Very happy and will be using Richer Sounds again!

14 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent customer service and support

Excellent customer service and support! This level of service is very rare. I went back to Richer Sounds for a different product, has retained its excellent service and benefits

12 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Thank you Matt

Thank you Matt. Great sound test. I’m really pleased with my choice.

11 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service and great product.

Kaz took the time to demonstrate the product I was interested in and then made it very easy when I was ready to purchase it a few days later by organising payment solutions and arranging delivery. All very prompt.

10 de marzo de 2026
Logotipo de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford

Thank you for your 5 star review!

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