Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... Ver más
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Consulta las opiniones de los clientes
Made the initial inquiry over the phone so helpful and pleasant we could fo done the order over the phone but I really want to go and see sales person in Oxford. I went down there and it really warm... Ver más
La empresa ha respondido
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... Ver más
La empresa ha respondido
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
1 West Way, Botley Road, OX2 0JB, Botley Road, Reino Unido
- 0333 900 0052
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Excellent customer service.
Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for our circumstances. We even ended up buying more than we went in for!

Respuesta de Richer Sounds - Oxford
The usual pleasant and efficient service
The usual pleasant and efficient service

Respuesta de Richer Sounds - Oxford
Really helpful staff
Really helpful staff, with sound advice on my intended purchase from them. I am very pleased with my Hisense Mini Led 55" Tv

Respuesta de Richer Sounds - Oxford
Kaz at Richer Sounds is you man.
Kaz is always welcoming and knowledgeable on tech products. I am happy to continue shopping at Richer Sounds for my future purchases.

Respuesta de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford
Campervan tv
As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

Respuesta de Richer Sounds - Oxford
Wouldn’t go anywhere else for a TV.
Wouldn’t go anywhere else for a TV.. friendly & knowledgeable staff.

Respuesta de Richer Sounds - Oxford
I purchased a lg g5 from botley…
I purchased a lg g5 from botley excellent service from ash and also follow up to check I was happy with my purchase and everything was okay.

Respuesta de Richer Sounds - Oxford
Came in for some advice and possible…
Came in for some advice and possible purchase. Got both.

Respuesta de Richer Sounds - Oxford
Faultless experience
Faultless experience from start to finish. Friendly, knowledgeable and refreshingly competent staff at the end of the phone; they quickly confirmed delivery vehicles for restricted access, processed a price match and ensured delivery instructions were passed on. They use a helpful and efficient delivery company that delivered to a countryside location following directions and on time. It is rare to find such a high level of customer service and I would not even consider using anyone else in future.

Respuesta de Richer Sounds - Oxford
Quick delivery on time
Quick delivery on time. Cartridge (Ortofon Bronze) fully up to expectations. This is my second one. Even pre Run in period completion this sounds great.

Respuesta de Richer Sounds - Oxford
My latest business with you
Hello I would just like to say my click and collect from your your store was fuss free and went smoothly. You supplied exactly what I ordered within the timescale quoted. I am very happy with the results. Thank you very much.

Respuesta de Richer Sounds - Oxford
Had a great demo session
Had a great demo session for 3 different pairs of speakers. Paddy did a proper deep dive on my room set up and musical tastes and was very knowledgeable and informative. After an hour of deliberation, he pulled the rabbit out of the hat with the Monitor Audio Silver 100 7g in gloss black. The most important thing to me was feeling good about my experience and coming away knowing what I'd chosen and the reasons for making that choice. Thanks Paddy and Richer Sounds Oxford.

Respuesta de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford
I was undecided between two premium TV…
I was undecided between two premium TV sets
I spoke to RS Oxford and they helped me decide. Offered next day delivery at a lower price than John Lewis and with six years warranty, again, better than John Lewis
Knowledgeable staff, quick, polite and offered better price.
What is not to like!

Respuesta de Richer Sounds - Oxford
Topnotch customer service
Once again, Kaz from the Oxford store went above and beyond help with my query and helped me sourcing one of the last few Oberon Vokals (outgoing model).
I’ll definitely be coming back for all my future hifi needs 😊

Respuesta de Richer Sounds - Oxford
Still top of the game 25 years later...
It's great to see a UK retailer still providing great service and commitment to good products (when so many have disappeared or gone faceless online). I bought by first hi-fi wiht my Dad aged 16 from Richer Sounds Birmingham who helped me with a sweet, easy going setup for not a lot of money. Over the years I've upgraded my way up the hi-fi chain, with great service from RS all the way at various locations - headphones, speakers, cables you name it. I dropped in to RS Oxford on route to town yesterday expecting to just browse and ended up demoing a few new speakers. Paddy knew his stuff and couldn't be more helpful. I went from looking at sub £1k speakers to fixing on some £2k Neat Petites which I'll be ordering as soon as I raise the additional funds! RS has always given no BS advice, great service and solid prices. Sure, you could look on Ebay or Aliexpress but I'd rather spend my £'s with a bunch that deserve it, safe that I've heard what I'm spending my money on.

Respuesta de Richer Sounds - Oxford
Sale staff knew the technical aspects…
Sale staff knew the technical aspects of the tv's and stop us from making an expensive mistake.

Respuesta de Richer Sounds - Oxford

Respuesta de Richer Sounds - Oxford
The absolute best for home tech
Been buying stuff from these guys for decades and there’s a good reason for that. Always ridiculously knowledgeable, answer the most stupid questions with patience and grace, and perhaps most importantly for anyone who’s not already a customer, they NEVER try to oversell!

Respuesta de Richer Sounds - Oxford
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