Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
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Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
La empresa ha respondido
Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.
La empresa ha respondido
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver más
La empresa ha respondido
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
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Good customer service. Paul listened to what my request was, went through some options and arranged for a demo time to be booked. Unlike the original hi fi retailer I tried.
So I should have gone to Richer Sounds straight away!

Respuesta de Richer Sounds - Southampton
Came in to get a replacement stylus or cartridge for my turntable. Super helpful and brought in my turntable to have a new cartridge fitted. Unfortunately, turned out to be too heavy for arm, so ended up going with just a stylus replacement. Appreciate the customer service - always excellent and time for a fairly inexpensive component.

Respuesta de Richer Sounds - Southampton
Great service with all the advice we needed from the staff member that served us. Delivery time was earlier than expected which was a bonus. We are very happy with our new record player and speakers.

Respuesta de Richer Sounds - Southampton
Brilliant service as always. Great advice and help that mean I am really happy with the upgrades to my system. Thank you

Respuesta de Richer Sounds - Southampton
Great communication and advice from the team at RS Southampton, prompt delivery of order. It was a super smooth and enjoyable experience.

Respuesta de Richer Sounds - Southampton
I go to Richard Sounds in Southampton for at least over 20 years rob the manager is absolutely spot-on helps me a lot and he’s a very nice person and he’s got a very good working team behind him. And Rob and the team deserve a pay rise for all the work they do

Respuesta de Richer Sounds - Southampton
Friendly staff and very helpful. We are extremely satisfied with our amplifier. Thank you

Respuesta de Richer Sounds - Southampton
All done over the phone quick and easy and tv delivered 2 days later..well happy with everything

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
Excellent service and advise, best price and AVR was delivered to my home the next day

Respuesta de Richer Sounds - Southampton
I ordered by phone as I live of of the mainland of the UK. The staff at the Southampton shop were very helpful, took my order and sorted out the payment process for me. The goods arrived promptly and I am satisfied with them.

Respuesta de Richer Sounds - Southampton
Easy online purchase/in store collection service! Staff were very friendly, welcoming and super helpful. As a newbie to vinyl players they gave some great advice/tips! Would recommend and would definitely use again.

Respuesta de Richer Sounds - Southampton
As always, BRILLIANT service and advice from the guys in Richer Sounds. Thank you Tom.
Later I also had great service from Simon who came out to help with setup issues. Thanks Simon

Respuesta de Richer Sounds - Southampton
I only bought speaker cable for my hi fi system but the advice I received was excellent. The staff are clearly passionate about what they do and are happy to share their knowledge to ensure that you get the best out of your purchases. It is good to know that there is still a specialist shop for these goods within reasonable travelling distance.

Respuesta de Richer Sounds - Southampton
All your team are well trained, knowledgeable and very helpful it is lucky that Curry's do not have your calibre of staff.

Respuesta de Richer Sounds - Southampton
I’ve used Richer Sounds for years and years! They’ve always shown the same level of professionalism, mixed with expert knowledge and efficiency. I bought a new TV this time and it was a pleasure to deal with somebody that wasn’t in a call centre and who could organise delivery faultlessly. Even my wife said “are we getting it from Richer Sounds, because they’ve always done us well”. Enough said really. Keep up the excellent work.

Respuesta de Richer Sounds - Southampton
Very good service at the store in Southampton After sales service excellent solves all the issues I had Nothing was too much trouble.

Respuesta de Richer Sounds - Southampton
I got what I wanted at the price I expected and the service I received was perfect.
THANK YOU

Respuesta de Richer Sounds - Southampton
I do not like giving reviews. However, it was a pleasure to be able to speak to sales people who were interested in their products and knew what they were talking about.

Respuesta de Richer Sounds - Southampton
Staff member was excellent, listened to what I wanted and advised and refined options. Very pleased with new hifi.
As ever just the best place to go.

Respuesta de Richer Sounds - Southampton
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