Richer Sounds - Southampton Opiniones 

2697
•
TrustScore: 5 sobre 5

4,9

77 London Road, SO15 2AA Southampton, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Good in store service from Paul, delivery on time, set up help excellent. Paul was excellent at suggesting the right TV for me, highly recommended, would shop with Richer Sounds again.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(2697)

24.500 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service and price

Good customer service. Paul listened to what my request was, went through some options and arranged for a demo time to be booked. Unlike the original hi fi retailer I tried.
So I should have gone to Richer Sounds straight away!

21 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Came in to get a replacement stylus

Came in to get a replacement stylus or cartridge for my turntable. Super helpful and brought in my turntable to have a new cartridge fitted. Unfortunately, turned out to be too heavy for arm, so ended up going with just a stylus replacement. Appreciate the customer service - always excellent and time for a fairly inexpensive component.

18 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service

Great service with all the advice we needed from the staff member that served us. Delivery time was earlier than expected which was a bonus. We are very happy with our new record player and speakers.

20 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Brilliant service as always

Brilliant service as always. Great advice and help that mean I am really happy with the upgrades to my system. Thank you

19 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great communication and advice from the…

Great communication and advice from the team at RS Southampton, prompt delivery of order. It was a super smooth and enjoyable experience.

13 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

I go to Richard Sounds in Southampton…

I go to Richard Sounds in Southampton for at least over 20 years rob the manager is absolutely spot-on helps me a lot and he’s a very nice person and he’s got a very good working team behind him. And Rob and the team deserve a pay rise for all the work they do

12 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Brilliant service

Friendly staff and very helpful. We are extremely satisfied with our amplifier. Thank you

21 de febrero de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

excellent service

excellent service, knowledgeable staff

10 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent service and advise

Excellent service and advise, best price and AVR was delivered to my home the next day

9 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Bought over the phone

I ordered by phone as I live of of the mainland of the UK. The staff at the Southampton shop were very helpful, took my order and sorted out the payment process for me. The goods arrived promptly and I am satisfied with them.

6 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Easy online purchase/in store…

Easy online purchase/in store collection service! Staff were very friendly, welcoming and super helpful. As a newbie to vinyl players they gave some great advice/tips! Would recommend and would definitely use again.

6 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Brilliant service

As always, BRILLIANT service and advice from the guys in Richer Sounds. Thank you Tom.

Later I also had great service from Simon who came out to help with setup issues. Thanks Simon

2 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Passionate staff

I only bought speaker cable for my hi fi system but the advice I received was excellent. The staff are clearly passionate about what they do and are happy to share their knowledge to ensure that you get the best out of your purchases. It is good to know that there is still a specialist shop for these goods within reasonable travelling distance.

3 de septiembre de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

All your team are well trained

All your team are well trained, knowledgeable and very helpful it is lucky that Curry's do not have your calibre of staff.

24 de agosto de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Another faultless transaction!

I’ve used Richer Sounds for years and years! They’ve always shown the same level of professionalism, mixed with expert knowledge and efficiency. I bought a new TV this time and it was a pleasure to deal with somebody that wasn’t in a call centre and who could organise delivery faultlessly. Even my wife said “are we getting it from Richer Sounds, because they’ve always done us well”. Enough said really. Keep up the excellent work.

25 de agosto de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very good service at the store in…

Very good service at the store in Southampton After sales service excellent solves all the issues I had Nothing was too much trouble.

27 de agosto de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Just what I needed

I got what I wanted at the price I expected and the service I received was perfect.
THANK YOU

26 de agosto de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

I do not like giving reviews

I do not like giving reviews. However, it was a pleasure to be able to speak to sales people who were interested in their products and knew what they were talking about.

26 de agosto de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Just excellent

Staff member was excellent, listened to what I wanted and advised and refined options. Very pleased with new hifi.

As ever just the best place to go.

21 de agosto de 2026
Logotipo de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más