I’ve purchased at least three high-end items from Richer Sounds and I have never once been pressured into making a decision. Always given plenty of advice and on many occasions, even had the items dem... Ver más
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I’ve purchased at least three high-end items from Richer Sounds and I have never once been pressured into making a decision. Always given plenty of advice and on many occasions, even had the items dem... Ver más
La empresa ha respondido
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
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I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver más
La empresa ha respondido
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
77 London Road, SO15 2AA, Southampton, Reino Unido
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Great knowledge and assistence from the staff.

Respuesta de Richer Sounds - Southampton
I couldn’t be more impressed with the level of care, attention to detail, and overall service provided by Richer Sounds. From the very first interaction right through to after the purchase, the experience has been nothing short of outstanding.
A special mention has to go to Jim, who was incredible throughout the entire process. His depth of knowledge and genuine passion for what he does really stood out. He took the time to fully understand what I was looking for, offered thoughtful and tailored advice, and ensured I felt confident in every decision.
What really sets the experience apart is that the support didn’t stop once the purchase was made. The aftercare has been just as strong—responsive, helpful, and clearly focused on making sure everything continues to perform exactly as expected.
It’s rare to come across this level of professionalism combined with such a personal touch. I wouldn’t hesitate to recommend Richer Sounds to anyone looking for not just great products, but a truly exceptional customer experience.
In addition for my thanks to Jim I would also like to thank Marc for his outstanding commitment to my needs in purchasing this projector and screen. He is always on hand to assist and guide me through each part of my set up

Respuesta de Richer Sounds - Southampton
The only place to buy anything media watching related. Knowledgeable staff. Well presented shop. Good prices and great guarantee.

Respuesta de Richer Sounds - Southampton
Great serivce at the Southampton branch, the staff are so friendly and can't be more accomodating.
The products they sell they stand by and I felt at ease talking through the options. They didn't push for a specific sale either, just made sure I was making the right choice and I felt I had the opportunity to test and be satisified myself that I made the right choice.
It's always good to feel like I'm supporting my local store as well.

Respuesta de Richer Sounds - Southampton
All round great service, Friendly informative staff, and a excellent delivery service

Respuesta de Richer Sounds - Southampton
Honestly, the customer service at Richer Sounds is really second to none.

Respuesta de Richer Sounds - Southampton
Very quick,efficient on supplying Voucher for TV under RS extended warranty.Thankyou

Respuesta de Richer Sounds - Southampton
Richer Sounds listened to our requirement for speakers to replace our thirty year old ones and suggested several options, one of which we purchased at a very reasonable price and we have been very pleased with them. Ben was extremely helpful and Dexter was an impressive support.

Respuesta de Richer Sounds - Southampton
Can I say what a wonderful experience, I didn’t want to leave the store the staff were great had a lovely time. The thing about richer sounds staff is they don’t push you into buying something you don’t want. There really helpful and cheery. Long live richer sounds.

Respuesta de Richer Sounds - Southampton
It was nice to be advised by real experts, they advised me and sorted it all out really easily. Fast delivery and brilliant service

Respuesta de Richer Sounds - Southampton
Popped into Southampton store to have a demo of a few speakers. Excellent knowledge and customer interaction. Will definitely come back for future purchases.

Respuesta de Richer Sounds - Southampton
Fantastic advice from the Southampton team on what sound system to play my music on. My records have never sounded so good.

Respuesta de Richer Sounds - Southampton
Great advice from James at Southampton, prompt delivery and expert installation from your partners, good value.
Overall an excellent experience, a very happy customer who will be back.

Respuesta de Richer Sounds - Southampton
The staff were very helpful first class service and very helpful witch left me with a brilliant experience 👏

Respuesta de Richer Sounds - Southampton
Thanks Marc, Paul and team Southampton Richer Sounds for great customer service to swap our projector. Really appreciated.

Respuesta de Richer Sounds - Southampton
Popped in for a look & advice on a turntable.....came out £500 lighter.
Sales guy was helpful knowledgeable & honest.

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
Really helpful advice over the phone, and quick delivery to the store, and kindly even carried it to the car for me

Respuesta de Richer Sounds - Southampton
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