I’ve purchased at least three high-end items from Rich Sounds and never have once been pressured into making a decision that day. Always give them plenty of advice and on many occasions, Ethan had the... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Excellent range of gear is available in this Southampton branch with staff, led by a brilliant manager (Rob), having the expertise to ensure that you get the system (or part) that you require. The 'S... Ver más
La empresa ha respondido
I bought an expensive Arcam A15+ amplifier after over a year of research. I was shocked to unbox it and find it was VERY comprehensively faulty. The staff at Richer Sounds were very sympathetic an... Ver más
La empresa ha respondido
Love this company. They make it easy to speak to someone on the phone who can give you straightforward informed advice. No pressure tactics, just a nice conversation and recommendations. This makes... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda Hi-Fi
- también en la categoría
- Tienda de electrónica
- Tienda de TV
Escrito por la empresa
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Información de contacto
77 London Road, SO15 2AA, Southampton, Reino Unido
- 0333 900 0036
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff is super helpful
Staff is super helpful, prices amazing, product choice is rich

Respuesta de Richer Sounds - Southampton
First class service
Having bought various items from Richer Sounds over the years their local branch is my first port of call when I need something. Their standard of service is first class and it's provided by pleasant and knowledgeable people.

Respuesta de Richer Sounds - Southampton
Friendly
First time I have visited Richer Sounds, needed a new Amp. Very welcoming atmosphere in there. Staff very friendly and knowledgeable. Will definitely go back

Respuesta de Richer Sounds - Southampton
Friendly and attentive (Tom and James)
Friendly and attentive (Tom and James). Just wanted to put together a system for a summer house. They helped me match Amp and Speakers, CD player and speaker stands for what is a smallish area. Whilst budget equipment it sounfs great and just right for the space

Respuesta de Richer Sounds - Southampton
Awesome experience
Awesome experience, Marco sorted me out with a new surround sound system that was also great for music and looked excellent. Very happy with the whole experience ordering in store and it arrived the day after I moved in to new house as requested. Total confidence in Marco and richer sounds, I gave him a call when I’d moved in with dimensions for an extra speaker and quickly got a call back with excellent product at a great price, it arrived next morning. Can’t fault them in the Southampton store.

Respuesta de Richer Sounds - Southampton
I spoke with your representative in…
I spoke with your representative in Southampton who gave me good advice and I purchased based upon his recommendation

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
Friendly staff with excellent knowledge…
Friendly staff with excellent knowledge of products in Southampton shop. No pressure to choose a particular item, but showed comparisons well.
Next day delivery of one item and the second was also delivered within days and we were kept informed about this delivery. I would certainly visit Richer Sounds again for equipment I need.

Respuesta de Richer Sounds - Southampton
Product knowledge was excellent....good…
Product knowledge was excellent....good advice !

Respuesta de Richer Sounds - Southampton

Respuesta de Richer Sounds - Southampton
Excellent experience- good store and…
Excellent experience- good store and great staff thank you

Respuesta de Richer Sounds - Southampton
As always fantastic experience all…
As always fantastic experience all round. Best price and best service.

Respuesta de Richer Sounds - Southampton
Have various items in last few years…
Have bought various items in last few years and always great service.
Just bought a denon cd player and had help from james over phone to set up to amp.

Respuesta de Richer Sounds - Southampton
Staff were very helpful particularly…
Staff were very helpful particularly Ben who was my main point of contact when purchasing some new Dali speakers.

Respuesta de Richer Sounds - Southampton
R S is always my one stop shop for my…
R S is always my one stop shop for my tv and Hi-fi purchases and always will be. Their prices and warranty deals just can’t be matched by anyone else and the customer service is second to none. Such a pleasure to deal with a top company as Richer Sounds. Many thanks.
Steve M, Southampton

Respuesta de Richer Sounds - Southampton
Good knowledge of the product
Felt welcome and not jumped on
Good knowledge of the product

Respuesta de Richer Sounds - Southampton
Outstanding service and advice from…
Outstanding service and advice from Tom, purchase and delivery couldn’t have been smoother - thank you

Respuesta de Richer Sounds - Southampton
I was given two gift vouchers for a…
I was given two gift vouchers for a birthday present. I wasn't able to use them online but phoned up my local store(Southampton) and they (Ben if I remember correctly)sorted if for me straight away on the phone. I have used Richer Sounds many times over the years and their customer service is second to none. I would have no hesitation in recommending them to anyone who cares to listen.

Respuesta de Richer Sounds - Southampton
Such an easy process
Such an easy process! Order online or over the phone and get next day delivery to the store or to your home.
All involved are helpful, knowlegeable and so polite.
Exceptional customer service, always at Richer Sounds.

Respuesta de Richer Sounds - Southampton
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







