Richer Sounds - Stockport Opiniones 

2435
TrustScore: 5 sobre 5

4,9

58 Lower Hillgate, SK1 3AL Stockport, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Staff are very helpful and gave good advice/help. The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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4,9

Todas las opiniones

(2435)

24.787 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Faultless shopping experience…

I returned to Richer Sounds to buy my son a CD player for his birthday, as an add-on to the amp and turntable that I bought him 3 years ago. The staff remembered me, and were able to tell me exactly what would go best with the separates that he already had and were so knowledgeable and friendly. It made shopping so enjoyable and easy, and the product they recommended is perfect. Delivery was super-quick too.

10 de julio de 2026
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Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent service

Helpful staff free delivery fantastic guarantee richer sounds hard to beat

11 de julio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Really knowledgeable staff

Really knowledgeable staff. Extremely helpful. Didn’t try to over sell- he understood my requirements and budget

9 de julio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Extremely Professional & Knowledgeable

I always shop at Richer Sounds Stockport the staff are Professional friendly & extremely helpful & extremely Knowledgeable.

23 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

John was perfect

John was perfect

5 de julio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 3 estrellas sobre 5

Our last M7B TV was delivered, and set up, without an extra charge.

This is the second Mitchell & Brown we have purchased and we are completely happy with it. However, when we got the first one we were living in Darwen and the seller not only delivered it but also sel it up and showed me how to use it. Because I am Partially Sighted this service was invaluable. I will pay extra to make sure I get the best from the Tv but it is disappointing.

3 de julio de 2026
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Respuesta de Richer Sounds - Stockport

Thank you for leaving us a review, I'm so pleased to hear you're happy with your new Mitchell & Brown TV of course.

We take our responsibilities towards disabled customers very seriously and are always happy to provide delivery completely free of charge. Where customers would like installation assistance, we can also arrange a desktop setup service through a specialist third-party provider, although this does incur a charge.

I will arrange for our store team to get in touch and make sure you're getting the very best from your TV and to see whether there's any support or advice we can provide.

seniorcomplaintsteam@richersounds.com

Many thanks

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Prompt delivery to the Stockport branch…

Prompt delivery to the Stockport branch from where I collected the item. Efficiently seen to, out of the shop in no time.

1 de julio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service

Great service - great price. Thank you.

30 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service
Great product knowledge and advice
Competitively priced

Would highly recommend Richer sounds

28 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Buying a cable for my turntable.

I purchased a new cable for my turntable via the Stockport shop. The guys at the shop were as ever very friendly and helpful - as they always are. They recommended a new cable for me with express delivery. I purchased it on Saturday. They said it should arrive on Tuesday. I was surprised to get message from the courier saying it was going to be delivered a day earlier - great! Great experience and I'm sure it won't be the last time I shop at Stockport Richer Sounds. Great job guys.

27 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

I had dealt with Richer Sounds in the…

I had dealt with Richer Sounds in the past when I bought my previous television from them and found them to be a good reputable company. This time I was served by Tom who went through all the technical details of my new television, as I am not tech minded. I found him to be patient and not at all pushy and so I placed my order. My new television was delivered before the time specified by Trav and Rob and they ensured that the television was left in a convenient place for connecting. They also stressed that if I had any problems at all that I should contact Richer Sounds for advice. Luckily, that was not necessary. This is why I would recommend this company to anyone because their customer care is second to none.

22 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Really helpful staff at Stockport when…

Really helpful staff at Stockport when my Tv stopped working when I needed a replacement they went out of their way to be as helpful as possible and it’s much appreciated.

22 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

The information was very good and the…

The information was very good and the tv was delivered next day and was in perfect condition thanks will carry on using Richer Sounds. Many thanks to the staff

12 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service. I called to enquire about the product I was looking at and following a discussion which covered several points, not to mention a price reduction from the advertised price, I placed my order. This arrived ahead of the scheduled delivery time and I am extremely happy with the product.

20 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Store collection.

Store collection.
Great service at the Stockport branch and a competitive price.

15 de junio de 2026
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Respuesta de Richer Sounds - Stockport

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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