We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver más
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We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver más
La empresa ha respondido
Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... Ver más
La empresa ha respondido
Personal service and proper advice about what we wanted. No overselling. Knowledgeable staff who also helped out over the phone with the TV set up.
La empresa ha respondido
Staff are very helpful and gave good advice/help. The after service we received when we wanted to upgrade out TV for a bigger screen was excelelnt.
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Reino Unido
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Respuesta de Richer Sounds - Stockport
I bought a denon midi system and a few days later wanted to upgrade and the process was so easy with staff at Stockport Richer Sounds esp Tom. I will use them again in preference to other outlets.
Thanks

Respuesta de Richer Sounds - Stockport
They were very informative And helpful. I eventually decided to purchase an LG C5 TV. I find it very easy to search for programs & access apps & to stream my favourite movies etc I would highly recommend many thanks richer sounds Stockpot

Respuesta de Richer Sounds - Stockport
Had to wait a while for the product. Had to ring shop 3 times enquiring.
Good service overall

Respuesta de Richer Sounds - Stockport
Easy to order on the phone for click & collect at store, arrived on time, great service.

Respuesta de Richer Sounds - Stockport
We called in to buy a soundbar, item wasn't in stock in the store. The member of staff, said it could be delivered next day to our house free of charge and then we asked a question about our cable needs and the member of staff again answered this question with promptly and efficiently.

Respuesta de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport
Great price; ease of ordering; helpful and considerate delivery team.

Respuesta de Richer Sounds - Stockport
Clear website. Good communication when I wanted to collect my tv. Carried the tv to my car for me. All round a first class service. Thank you.

Respuesta de Richer Sounds - Stockport
Very helpful, knowledgeable staff. Also willing to look at alternative providers and what they were offering - but I stayed with Richer Sounds because of the personal service (and great 6 year guarantee).

Respuesta de Richer Sounds - Stockport
Knowledgeable, helpful advice in store followed by prompt delivery. What was even better is that the first TV delivered was damaged, but it was replaced the next day. Excellent service, thank you.

Respuesta de Richer Sounds - Stockport
Staff were very helpful, patient and listened to what was important to me in choosing a TV. Three visits and discussions.

Respuesta de Richer Sounds - Stockport
Helpful and knowledgeable staff. I needed to discuss my purchase which I could not do if I bought online. It is much better to talk to someone when buying something technical. This is lost with online shopping. Also, the price was no more than buying online.

Respuesta de Richer Sounds - Stockport
Your colleague explained the options and relative benefits before I purchased a speaker. The only problem is that I’m 79 yrs and struggle with technology. It would have been very helpful to have a demonstration of setup. It’s taken me several days to get it working and I’m still learning. I did ring in a day or so after purchase and the young man was very helpful to get me started.

Respuesta de Richer Sounds - Stockport
Great service from Stockport. Ordered TV over the phone and was given a VIP discount and offered free next day delivery and 6 year guarantee. I recently purchased an AVR from the same branch and received great advice and service from the friendly and knowledgeable staff.
Just a pity that their courier of choice does not have the same level of service or professionalism.

Respuesta de Richer Sounds - Stockport
Great information and very useful to see the same feed on all the tv’s for a direct comparison.

Respuesta de Richer Sounds - Stockport
Great customer service- extensive knowledge of the products and great friendly approach. All the staff in the Stockport branch were great!

Respuesta de Richer Sounds - Stockport
We purchased a Samsung Oled TV. Matt looked after us during the process and was very helpful and informative. I have also spoken post sales to Nate regarding Samsung redemption offer and warranty and he was also showed the same level of customer service. I would definitely recommend this shop.

Respuesta de Richer Sounds - Stockport
I bought a new cartridge for my turntable but wasn't sure if my choice was a comparable one. The staff were very helpful and l ordered the cartridge which turned up quickly. For peace of mind I was offered a replacement if the part didn't work. It did and I'm very happy with it. Competitive price too!

Respuesta de Richer Sounds - Stockport
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