Matthew went out of his way to order the cd player was looking at and set it up in the demo room. The communications throughout our engagement was excellent and he could not do enough for me. Once ord... Ver más
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Matthew went out of his way to order the cd player was looking at and set it up in the demo room. The communications throughout our engagement was excellent and he could not do enough for me. Once ord... Ver más
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Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Ver más
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Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Ver más
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I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Reino Unido
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Always happy with the service and warranty provided by Richer Sounds so it was an obvious choice when purchasing the Ruark R1S. Collect from store was easy and convenient. As a replacement for a Bose Wave this little powerhouse is amazing. Great sound, intuitive and looks good too. Really wanted to still have a radio with presets but the ability to stream as well. Highly recommend.

Respuesta de Richer Sounds - Stockport
I love Richer Sounds for Hifi perfect service, great prices, well trained, friendly, knowledgeable staff 😀

Respuesta de Richer Sounds - Stockport
Spoke with Tom in the Stockport shop about the Sennheiser IE900 earphones. He was very helpful & answered all of my questions. I subsequently purchased this item which arrived the following morning. Excellent service as always & cannot be faulted. It took a while to sort out which earbuds provided the best sound & I think I am now there. I had concerns about the comfort of in-ear plugs & these do still remain although hopefully this will disappear with time. Hence 4 stars for the product.

Respuesta de Richer Sounds - Stockport
I always shop with richer sounds , I prefer the personal customer service and they taylor that to you and your needs which other larger stores aren't able to. The guys there are always friendly, knowledgeable and respectful.

Respuesta de Richer Sounds - Stockport
Turned my lounge into a TV operating theatre, excellent to observe and appreciate. Screen replacement completed by mountain doors, (sorry AI interpretation it was actually Martin Dawes) The lads did a great job for Richer Sounds under warranty, no issues great result the whole process was brilliant.

Respuesta de Richer Sounds - Stockport
Honest and trustworthy recommendations for products (in this case a turntable and cd player to hook up to our existing amp) - quality range of products and great staff

Respuesta de Richer Sounds - Stockport
Product absolutely fine but DPD very poor. There was someone waiting for the delivery at specified time- Farhad the driver made no effort to press the gate button to notify the delivery and deposited it at a local post office on a bank holiday weekend so several days elapsed before it could be picked up conveniently rather than next day

Respuesta de Richer Sounds - Stockport
When I phoned the Stockport branch to check on availability of the item I was interested in purchasing, the phone was answered QUICKLY AND POLITELY, the sales assistant was very helpful and reserved the item for me to collect later that morning.
And that ladies and Gents, is as it SHOULD BE.
No hassle, no fuss, no BS. Just great old fashioned customer service, anyone remember that?.......

Respuesta de Richer Sounds - Stockport
The whole buying experience was excellent!
Originally by phone and later when collecting the rather good equipment!
Friendly and very efficient!
Could not have been better!

Respuesta de Richer Sounds - Stockport
Excellent service replacing a faulty product

Respuesta de Richer Sounds - Stockport
The Stockport branch did not have a Koss KPH 40 in stock, but Patrick was extremely helpful and sourced one from the central warehouse, delivered direct to me the next day via DPD. Impressive.

Respuesta de Richer Sounds - Stockport
Great service. TV was delivered as promised the next day. Prefer to go into the store (Stockport). TV is great
Thanks

Respuesta de Richer Sounds - Stockport
Found what I was after on the website.
Rang store to check stock.
Advised to order on website and select delivery to store for free (next day).
Delivered collected and installed.
Very happy.

Respuesta de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport
We have shopped with Richer Sounds for decades and decided to replace our 15 yr old TV (still working) in November last year. Unfortunately the new TV recently developed a fault, but was quickly replaced at the shop. The only downside was taking the TV down there as we are in our 80s, but it was the quickest way of sorting the problem in a day and new TV is great. Thanks to manager Patrick

Respuesta de Richer Sounds - Stockport
From the helpful advice over the phone, taking my order and delivering the product with a smile and on time, if was a great shopping experience

Respuesta de Richer Sounds - Stockport
Bought a TV and Soundbar from Stockport branch. Staff were very helpful.
They were over £100 cheaper than another major retailer. The price dropped a further £50 a few days after purchase which was refunded in bank account within 2 days.
They recommended an installer who did an excellent job.
Very pleased

Respuesta de Richer Sounds - Stockport
RS never cease to impress me with their honest, transparent advice. Always about the customer & what they need not what RS want to sell. Many thanks as always

Respuesta de Richer Sounds - Stockport
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