Matthew went out of his way to order the cd player was looking at and set it up in the demo room. The communications throughout our engagement was excellent and he could not do enough for me. Once ord... Ver más
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Matthew went out of his way to order the cd player was looking at and set it up in the demo room. The communications throughout our engagement was excellent and he could not do enough for me. Once ord... Ver más
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Received great advice on a new turntable and speakers, in both cases being recommended ones I hadn’t considered. Both are fantastic. Also had to return an open box network amplifier which was faulty... Ver más
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Cello tv delivered to store. Guys in store remembered me from previous purchases over last 18 months and chatted about those items. You don’t get that kind of personal interaction anywhere else! Alw... Ver más
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I called the Stockport store to buy a TV to replace our old one, which I had bought from the same store a number of years ago. I was impressed with how any questions about the new TV were answered... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Reino Unido
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Fantastic service again from the Stockport branch, manager Pat, DM Nate and sales advisor Matt, sorted out the new Sony Bravia I without any fuss, good advice given as I was thinking of a move over to either the Samsung or LG equivalent, now the TV is installed the advice was spot on,
The advice on the best wall mount was also spot on with the Sanus.
Delivery in 2 days and the in house courier service from Trav and Mark was faultless too, called to give 30mins notice, respected my property and even offerered to remove their shoes.
Thankyou RS for your time, advice and service as usual.

Respuesta de Richer Sounds - Stockport
The service and assistance provided by John was exceptional. The demonstration room was helpful in understanding what we were purchasing. And the prices are good!

Respuesta de Richer Sounds - Stockport
I went in to the store to audition a few items. Both Tom and Nate were really helpful and even when I had issues with my turntable Nate was very patient with me and gave me advice.

Respuesta de Richer Sounds - Stockport
Always great advice and service, only ever buy my electricals from them.

Respuesta de Richer Sounds - Stockport
Very good... helpful.. informative..
Discussed what was needed for my hi fi.. set up.....
And price was fair....

Respuesta de Richer Sounds - Stockport
Richer Sound are great - the shops are well run with professional people who know their stuff. They helped me pick a Philips 65 inch 4k TV at a great price. Very pleased. Stockport store.

Respuesta de Richer Sounds - Stockport
Excellent advice. I felt at ease with tom who was patient and knowledgeable and I came away with just what I wanted

Respuesta de Richer Sounds - Stockport
Good advice and setting out potential options from Nate at initial visit.
Opportunity to listen to selected items in listening room at second visit.
Efficient hand over of goods by John on third visit.

Respuesta de Richer Sounds - Stockport
Great service from start to finish. Staff were very informative and friendly. Realised we ordered wrong size tv and they changed it without a problem. 1st class service!

Respuesta de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport
Good selection of TVs, fair prices and advice from friendly salesman. Delivery was quick as promised and the 6 year warranty was important.

Respuesta de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport
I explained what I needed and the gentleman explained that it was no longer available but gave me the full run down of what was available, he even opened the shop up early for me
Excellent service

Respuesta de Richer Sounds - Stockport
Their products are great and they are so helpful. Had a problem recently with a new TV, phoned them and they sorted it out. You get through immediately without waiting in queues. Can't praise them enough

Respuesta de Richer Sounds - Stockport

Respuesta de Richer Sounds - Stockport
The staff knowledge and attention to detail was excellent

Respuesta de Richer Sounds - Stockport
Very professional and friendly. Had the opportunity to try before you buy which is very important. I changed my mind as a result of this. I also ended up spending more money. Delivery and after sale support was good too.

Respuesta de Richer Sounds - Stockport
Yet again excellent service. Very knowledgeable staff in the Stockport branch. Always go to Richer Sounds.

Respuesta de Richer Sounds - Stockport
Excellent helpful information from the staff to a quick delivery service

Respuesta de Richer Sounds - Stockport
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