We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We went to the Stockport store to have a look for a new television, the staff were really helpful. No pressure to buy, just good honest advice. Once we had made our choice delivery was arranged for a... Ver más
La empresa ha respondido
I prefer visiting showroom rather than buy on line . Salesperson was efficient and professional as was delivery driver . Both an asset to your firm . 10/10 . Bought a tv off you several years ago an... Ver más
La empresa ha respondido
Warmly greeted and very helpful from the start. I needed an updated tv which had to be able to fit in a cabinet and we spent a bit of time sorting something suitable , I came away happy with my choice... Ver más
La empresa ha respondido
Richer Sounds Stockport John and Mathew I got the best service I have ever had so helpful, knowledgeable about the product and willing to help no matter what. I also want to mention Keeran from Cus... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
58 Lower Hillgate, SK1 3AL, Stockport, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helpful and efficient advice from a person who knew what he was talking about. TV delivered promptly the
next day.

Respuesta de Richer Sounds - Stockport
Very knowledgeable and freandly and no hard sell wes able to take my time

Respuesta de Richer Sounds - Stockport
Great experience. Very helpful. Gave me a discount as the listing was an old sale price .
Answered all
My questions and queries.
Would definitely recommend.

Respuesta de Richer Sounds - Stockport
Really helpful staff, gave me an excellent deal and even put my TV and soundbar in the car

Respuesta de Richer Sounds - Stockport
I'm pretty happy with my experience. I wanted an AV Home Theatre setup and chose a Denon unit with a pair of Wharfdale floor standing speakers which were ex display but in perfect condition when they arrived the following day from order placement. The sales person was very helpful and it was nice to deal with a home grown business rather than an American conglomerate. I love my setup even if my wife finds it too loud.

Respuesta de Richer Sounds - Stockport
Had purchased several times from Richer Sounds from their online shop and been very satisfied with the price and delivery. Was after a device that required calling their phone line to order. The agent said that he would check stock in nearby stores and sure enough he found one unit close by. Called them and they were happy to take my order and arrange delivery. Regretably DPD ended up missplacing the package which resulted in a 7 day delivery instead of 48hrs. The store staff were the absolute best and helped track the unit and assured me that they could find a replacement if needed. In the end all was good and the unit arrived, installed and working great. Amazing friendly service from the staff at Richer Sounds Stockport. Well done guys!

Respuesta de Richer Sounds - Stockport
John the guy that served us in your Stockport store made the difference. He spoke knowledgably about the various, options available, gave pointers on sound quality of different cd players before allowing us to make our choice, not pushing us towards something we didnt want or need and then provided advice an additional discount that the VIP membership gave us. Nothing was too much trouble. Will be back when we finally move house for a full system. Cheers John.

Respuesta de Richer Sounds - Stockport
The person who served us was quick to pinpoint my needs and happy to discuss alternative equipment. He was open about any downsides as well as the plus points of alternatives. Pricing was fair and competitive. A further small item not then in stock was posted to me within days. THANKYOU!

Respuesta de Richer Sounds - Stockport
Excellent sales service at RS Stockport
Excellent delivery service. Two RS guys brought the heavy speakers in to the house.

Respuesta de Richer Sounds - Stockport
The Manager was very knowledgeable and helpful.
I bought a CD / amp but had trouble setting up the WiFi for internet radio and streaming as there was no manual. It's now sorted and I am very happy. My last amp, which I bought from Richer Sounds approx 47 years ago, packed up. Not bad going.
Super easy order on line order and branch collect.
Thanks

Respuesta de Richer Sounds - Stockport
I negociated a very good price for the equiptment that I purchased, then there was a problem with the new card. The Stockport staff were very supportive and eventually, the card behaved and the purchase went through. Great communications all round, and a well informed and efficient delivery experience.
Well done R.S. of Stockport (and the delivery team)

Respuesta de Richer Sounds - Stockport
Expert and comprehensive in-store guidance from Nate to make best purchase decision (LG Oled TV).
Complimented by on-time next day delivery and excellent installation service from Paul who went the extra mile to ensure the TV was fully functional and provided guidance on best use of control features.

Respuesta de Richer Sounds - Stockport
Great Service and knowledge of product bought went above and beyond. Excellent customer service

Respuesta de Richer Sounds - Stockport
Customer service great with knowledgeable & friendly staff taking time to explain the product. However, let down by the delivery company (DPD) for delivery no show on several occasions & lack of communication.

Respuesta de Richer Sounds - Stockport
Richer sounds was recommended, and we are glad it was. The staff are very knowledgeable and helpful, and helped my husband buy what he needed; he can now listen to all his old, and new vinyls and they sound great.

Respuesta de Richer Sounds - Stockport
The Salesman was more than a help, he took time to explain things to me in a clear and concise manner
He was, in my opinion, a great advert for your store

Respuesta de Richer Sounds - Stockport
From first phone call to advice and details where to pick up, flawless service.

Respuesta de Richer Sounds - Stockport
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.