Richer Sounds - Swiss Cottage Opiniones 

1099
TrustScore: 5 sobre 5

4,9

25 Northways Parade, NW3 5DN London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1099)

24.787 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Omar and Filip were both extremely…

Omar and Filip were both extremely patient with novices like us and took the time to show us and let us listen to different speakers. Their recommendations for a turntable were mindful of both our need and our budget and they even set it up for us before we took the system home. Highly recommend.

13 de enero de 2026
Valorada con 5 estrellas sobre 5

Great information from staff

Great information from staff, no pressure. Easy to see what I wanted and helped out

6 de enero de 2026
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

5 star customer service

I always shop at Richer Sounds for my televisions, because not only do you get great personal service, but you also get a really informed explanation of the technologies.
The set I ended up buying is the best TV I have ever owned, and to my delight, they honoured their price match promise without a murmur.
My sales advisor was Oli- a 5-star service.

28 de diciembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very quick service hassle free ordered…

Very quick service hassle free ordered on Sunday and picked it up on Tuesday. Communication with richer sounds is great with phone calls all the way through the process even a call a week later to see how I was getting on with my new equipment.

4 de enero de 2026
Valorada con 5 estrellas sobre 5

Shop is convenient to me and assistant…

Shop is convenient to me and assistant Oli was able to get my product from the last branch that had one! Phoned me on 30 December when it arrived in store.
Hope they stay local!

26 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Exceptionally helpful as always

Exceptionally helpful as always, the salesman was knowledgeable and well informed and able to answer questions, delivery was organised for the following day and the delivery company was very good, punctual, and the whole purchasing experience was faultless

19 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Didn't know what speakers to get to go…

Didn't know what speakers to get to go with the new sound system that I had ordered. They set up a demo for me to listen to different speakers. Helped me with good expertise and suggestions. Very valuable in helping me make the right choices.

16 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great service

Easy to order, arrived promptly and the staff at your Swiss Cottage branch were really friendly when I picked up my item

15 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great customer service

Friendly, helpful & honest support from customer services + next day delivery. All round great experience.

14 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Usual excellent service

Found the ityem I wanted at an excellent proce and then did everything possible to resilve matters when delivery went wrong

13 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Friendly. helpful and knowledgable

The staff are friendly, helpful and knowledgeable, shopping at Richer Sounds is dangerously enjoyable.

7 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great Service From Richer Sounds

Found the item I wanted, in stock, and at a good price. 6 year guarantee also included. Was easily able to reserve a day to pickup which suited me.

6 de diciembre de 2025
Logotipo de Richer Sounds - Swiss Cottage

Respuesta de Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

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