Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!
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Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!
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Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver más
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I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver más
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I was really impressed when i called Richer Sounds @ Swiss Cottage. Paul did a great job and explained options. When i had reached my decision, Paul explained the purchase process. My new device was d... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
25 Northways Parade, NW3 5DN, London, Reino Unido
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Very friendly, honest and professional service. I very much enjoyed my experience of buying hi-fi at Richer Sounds. Will shop there again in future.

Respuesta de Richer Sounds - Swiss Cottage
The sales advise was spot on and the installation perfect.

Respuesta de Richer Sounds - Swiss Cottage
Very quick service hassle free ordered on Sunday and picked it up on Tuesday. Communication with richer sounds is great with phone calls all the way through the process even a call a week later to see how I was getting on with my new equipment.
The headphones are not the best design. They are always falling out of the ear. The sound is also not great in comparison with other brands priced at same price such as Nothing Ear Plugs.

Respuesta de Richer Sounds - Swiss Cottage
Shop is convenient to me and assistant Oli was able to get my product from the last branch that had one! Phoned me on 30 December when it arrived in store.
Hope they stay local!

Respuesta de Richer Sounds - Swiss Cottage
Exceptionally helpful as always, the salesman was knowledgeable and well informed and able to answer questions, delivery was organised for the following day and the delivery company was very good, punctual, and the whole purchasing experience was faultless

Respuesta de Richer Sounds - Swiss Cottage
Didn't know what speakers to get to go with the new sound system that I had ordered. They set up a demo for me to listen to different speakers. Helped me with good expertise and suggestions. Very valuable in helping me make the right choices.

Respuesta de Richer Sounds - Swiss Cottage
A warm welcome and knowledgeable staff. Competative prices. Staff member Omar, big shouts and thanks.

Respuesta de Richer Sounds - Swiss Cottage
Very good experience and the guy look after me I think he’s name was Andre’ was an absolute legend.

Respuesta de Richer Sounds - Swiss Cottage
Easy to order, arrived promptly and the staff at your Swiss Cottage branch were really friendly when I picked up my item

Respuesta de Richer Sounds - Swiss Cottage
Friendly, helpful & honest support from customer services + next day delivery. All round great experience.

Respuesta de Richer Sounds - Swiss Cottage
Found the ityem I wanted at an excellent proce and then did everything possible to resilve matters when delivery went wrong

Respuesta de Richer Sounds - Swiss Cottage
The staff are friendly, helpful and knowledgeable, shopping at Richer Sounds is dangerously enjoyable.

Respuesta de Richer Sounds - Swiss Cottage
Found the item I wanted, in stock, and at a good price. 6 year guarantee also included. Was easily able to reserve a day to pickup which suited me.

Respuesta de Richer Sounds - Swiss Cottage
Very pleased with the helpful service which I received at the Swiss Cottage branch, when buying a new turntable.

Respuesta de Richer Sounds - Swiss Cottage
Grateful to Oli and Phillip for their outstanding customer support. We bought a projector based on wrong measurements, and they were fantastic in helping us find an alternative and making the exchange very smooth. We've been shopping at Richer Sounds Swiss Cottage for 12+ years for their great customer service!

Respuesta de Richer Sounds - Swiss Cottage
Although a quiet store, the manager listened to my needs, knowledgeable about products, able to provide relevant information, so I could make a decision that im very happy with and sounds great. They even did a price comparison and offered the same equipment id seen elsewhere at a cheaper price! 👍
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