Richer Sounds - Swiss Cottage Opiniones 

1116
•
TrustScore: 5 sobre 5

4,9

25 Northways Parade, NW3 5DN London, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Amazing service as always from the Richer Sounds team and Oli in particular. Expert knowledge and advice to make the right choice. Thank you!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was really impressed when i called Richer Sounds @ Swiss Cottage. Paul did a great job and explained options. When i had reached my decision, Paul explained the purchase process. My new device was d... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1116)

24.562 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing service and shopping experience

I recently upgraded my hi-fi set up (new speakers, amplifier, and CD player) and booked a demonstration at the demo room at Richer Sounds in Swiss Cottage. I couldn’t be happier with the service I received. The team was absolutely fantastic and incredibly helpful. It’s been my second visit there, and each time I was impressed by the highly professional, knowledgeable, and friendly staff there. Especially Andre went above and beyond when he prepared three different pairs of speakers and two different amplifiers for me to listen to. His excellent advice, patience, and super friendly manner helped me to make an informed buying decision, not to mention the unbeatable discount I got during the Black Friday event. I thoroughly enjoyed this shopping experience and I am very happy with my purchase. I can’t recommend this place and the team highly enough. This will be my go-to address for everything hi-fi for the years to come. Well done to Andre and the team at Richer Sounds in Swiss Cottage!

29 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Exceptional Customer Service

Great products at best available prices along with exceptional customer service.

1 de diciembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent personal advice

Excellent personal advice from knowledgeable staff. Olly in the Swiss Cottage branch was particularly helpful. They even carried out all the equipment to my car.

1 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Knowledgeable and friendly staff

Knowledgeable and friendly staff. Oli in particular was extremely helpful in explaining things and locating the exact turntable I wanted. So a well-deserved 5 stars. Majority on the other hand would get only 1 star for providing the turntable without the drive belt attached. But Richer Sounds came to the rescue and sorted it out with their after-sales service. A good reason to buy in person and not online.

28 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Great staff very helpful staff ,glad to…

Great staff very helpful staff ,glad to spend time with you and not trying to upsell and very knowledgeable of what they do great company to buy from had a few products over the last year from them

1 de octubre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

I was recommended to Richer sounds…

I was recommended to Richer sounds needed a tv sales guy very helpful and professional on the phone so purchased the tv

11 de noviembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

I went into the Swiss Cottage store…

I went into the Swiss Cottage store knowing the company were rated well. Oli, was attentive, polite and very knowledgable. I was advised about the purchase which has been a success in every way. Thank you for making a customer very happy!

8 de noviembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

V knowledgeable team

V knowledgeable team. Always excellent customer service and good value products. I’ve been my AV stuff from here for over 20 years

8 de noviembre de 2025
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Respuesta de Richer Sounds - Swiss Cottage

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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