Richer Sounds - Tunbridge Wells Opiniones 

1226
TrustScore: 5 sobre 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent advice instore and friendly helpful service! Delivery was also prompt and efficient We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Knowledgeable staff and friendly advice. All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... Ver más

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Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1226)

24.168 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Speedy click and collect

Ordered at lunch time and it was delivered to store, ready to pick up by lunch time the next day.
Staff were very friendly.

29 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I spoke to a helpful and friendly…

I spoke to a helpful and friendly member of staff who took my order by 'phone and arranged for delivery. Everything went well, and I am very pleased with my purchase.

20 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Super friendly and helpful staff

Super friendly and helpful staff. Easy ordering. Prompt collection

19 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Richef Sounds staff are the best!

I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open and accessible m rather than a bit know-it-all. I am a member of their VIP CLUB and thus get an extra discount on my purchases. The guarantees on their products varies per item, but my new TW has a 6 year one. Richer Sounds is owned by the staff in each branch - Mr Richer himself retired some time ago, and set up the ownership model for his then employees.

19 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Great Service From A Trusted Company.

Experience told us it is better it is best to deal with a specialist company who as it turned out provided the service I was looking for. Calum and James helped me through the set up as it soon showed that my router needed replacing. Job done.

17 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Vamp purchased

Great technical support. Very helpful

9 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I've made three major purchases now…

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purchase we saved £500 on the sound system when purchased with the TV and it all came with a six year guarantee. The staff are always very helpful, the manager at Tunbridge Wells even gave us a new controller following one of our dogs chewing the previous one. RS are my go-to supplier for Tv - audio etc for good reason, long may they continue doing what they do so well.

1 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Staff that listen and provide…

Staff that listen and provide solutions, help when things don't go well, charge sensible prices and even provide umbrellas when it's torrential outside.
100% positive

1 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful excellent service would…

Very helpful excellent service would highly recommend
I most certainly will always use again

30 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Calum at Richer sounds in Tunbridge was amazing!

Calum at Richer sounds in Tunbridge Wells was amazing. He had great product knowledge and was incredibly clear in his reasoning to help me decide which tv would met my needs and hence decided to buy it.

The LG tv oled i bought is amazing and great purchase. Higjly recommend buying from Richer sounds!

25 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Guys were very helpful

Guys were very helpful, full demo and even closed five minutes late accommodating us. Explained differences between music over WiFi and Bluetooth and demo the quality difference. Bought the Denon home 600 and will be returning to get the sound bar and sub. Is a 45 minute trip for us but well worth the effort.

23 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great advice

Clear, friendly expert advice. And good prices.

12 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Staff were helpful and listened to my…

Staff were helpful and listened to my questions. Phoned back when they said they would and printed out a user guide for my cd player.

12 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Fabulous service and expert knowledge…

Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells.
Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I was considering having done my desk research. He expertly guided me to more suitable products for my needs, answered any questions I had in comparison to other products, and delivered a solution within my budget.
Having had the amp and speakers now for a couple of weeks I couldn’t be happier.
Rare to find genuine expertise in retail these days. And whilst I was working to a fairly limited budget I felt dealt with as though I was making a considerable investment.
Congrats to Richer Sounds!

10 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great friendly service as always.

I have shopped at Richer Sounds over many years & always found them to be helpful & knowledgeable. My recent purchase & visit was not a disappointment & it was great to see that the customer service & competitive prices still remain outstanding. Why bother going anywhere else ?

9 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Exemplary

I have used Richer Sounds in business and personally for over 10 years. I have found their business model results in the customer being treated fairly and honestly. The customer service provided by the Richer Sounds team is exemplary. If only all businesses were like this.

7 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

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