Richer Sounds - Tunbridge Wells Opiniones 

1262
•
TrustScore: 5 sobre 5

4,9

18 St Johns Road, TN4 9NT Tunbridge Wells, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I phoned up on the way to Richer Sounds Tunbridge Wells to order a tv, the chap I spoke to was very helpful, and said he would put a reserved sticker on it, I arrived 25 minutes later, room to park,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have always used Richer Sounds for years, going back to the old Sevenoaks branch days!! Always great service, knowledgeable staff who are incredibly helpful. Great prices, and many thanks to Ja... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent advice and product as always. Thank you to Calum at Richer Sounds in Tunbridge Wells for advising on the two subs solution for my system. Sounds and looks fantastic.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joe was extremely knowledgeable about the products we were looking at and that made the final choice of TV much easier. I have bought from Richer Sounds since the time when the y only had one shop o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

  • 18 St Johns Road, TN4 9NT, Tunbridge Wells, Reino Unido

  • 0333 900 0082

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1262)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service From A Trusted Company.

Experience told us it is better it is best to deal with a specialist company who as it turned out provided the service I was looking for. Calum and James helped me through the set up as it soon showed that my router needed replacing. Job done.

17 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Vamp purchased

Great technical support. Very helpful

9 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

I've made three major purchases now…

I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purchase we saved £500 on the sound system when purchased with the TV and it all came with a six year guarantee. The staff are always very helpful, the manager at Tunbridge Wells even gave us a new controller following one of our dogs chewing the previous one. RS are my go-to supplier for Tv - audio etc for good reason, long may they continue doing what they do so well.

1 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Staff that listen and provide…

Staff that listen and provide solutions, help when things don't go well, charge sensible prices and even provide umbrellas when it's torrential outside.
100% positive

1 de junio de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Very helpful excellent service would…

Very helpful excellent service would highly recommend
I most certainly will always use again

30 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Calum at Richer sounds in Tunbridge was amazing!

Calum at Richer sounds in Tunbridge Wells was amazing. He had great product knowledge and was incredibly clear in his reasoning to help me decide which tv would met my needs and hence decided to buy it.

The LG tv oled i bought is amazing and great purchase. Higjly recommend buying from Richer sounds!

25 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Guys were very helpful

Guys were very helpful, full demo and even closed five minutes late accommodating us. Explained differences between music over WiFi and Bluetooth and demo the quality difference. Bought the Denon home 600 and will be returning to get the sound bar and sub. Is a 45 minute trip for us but well worth the effort.

23 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great advice

Clear, friendly expert advice. And good prices.

12 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Staff were helpful and listened to my…

Staff were helpful and listened to my questions. Phoned back when they said they would and printed out a user guide for my cd player.

12 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Fabulous service and expert knowledge…

Fabulous service and expert knowledge from Joe and his team at Richer Sounds Tunbridge Wells.
Having outlined to him my fairly specific needs for a suitable amp and speakers, and the products I was considering having done my desk research. He expertly guided me to more suitable products for my needs, answered any questions I had in comparison to other products, and delivered a solution within my budget.
Having had the amp and speakers now for a couple of weeks I couldn’t be happier.
Rare to find genuine expertise in retail these days. And whilst I was working to a fairly limited budget I felt dealt with as though I was making a considerable investment.
Congrats to Richer Sounds!

10 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great friendly service as always.

I have shopped at Richer Sounds over many years & always found them to be helpful & knowledgeable. My recent purchase & visit was not a disappointment & it was great to see that the customer service & competitive prices still remain outstanding. Why bother going anywhere else ?

9 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Exemplary

I have used Richer Sounds in business and personally for over 10 years. I have found their business model results in the customer being treated fairly and honestly. The customer service provided by the Richer Sounds team is exemplary. If only all businesses were like this.

7 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Why would you go anywhere else ?

As a family we have been buying from RicherSounds for over 40yrs and it is always our first port of call . There is never any sales pressure only good advice and prompt service . Many years ago our television expired just out of the RicherSounds 6 yr period . I went into Tun Wells where we’d bought it and was told “ That's bad luck but we’ll honour the guarantee so choose another tv “. That’s why we not only go there ourselves but advise others to try it . So far none have been disappointed. Top company . Top Service . 5*

6 de mayo de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

The hifi was just what I wanted and at…

The hifi was just what I wanted and at the right price. Being a older person I just managed to get everything to work. The members of the staff did give me several directions of advice.

19 de abril de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Always helpful

Always helpful, friendly service. Staff who know what they are talking about and always ready to give advice.

17 de abril de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Purchased small smart tv

Purchased small smart tv. Knowledgeable polite staff in store. Helpful advice willingly given when setting up tv and fitting to wallmount. A voucher that was a few years old was accepted without any fuss and that pleased me.

2 de abril de 2026
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Respuesta de Richer Sounds - Tunbridge Wells

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Good solid advice on solving vinyl to…

Good solid advice on solving vinyl to wireless speaker solution using existing kit as much as possible.

11 de abril de 2026
Logotipo de Richer Sounds - Tunbridge Wells

Respuesta de Richer Sounds - Tunbridge Wells

Thank you for your 5 star review, it’s lovely to read your comments.

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