Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver más
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Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver más
La empresa ha respondido
I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... Ver más
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Popped into the Watford branch, fantastic customer service, polite, helpful and full of knowledge when question about a pair of Sennheiser HD660s2 headphones. After a brief listen I ordered for... Ver más
La empresa ha respondido
I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
117C St Albans Road, WD17 1RD, Watford, Reino Unido
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As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

Respuesta de Richer Sounds - Watford
I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

Respuesta de Richer Sounds - Watford
Helpful advice re digitising vinyl collection from non pushy staff who provided clarity not available online.Will happily visit again for future purchases.
Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.

Respuesta de Richer Sounds - Watford
I don’t go anywhere else to buy my technology. They know their stuff, generous with their knowledge and nothing is too much trouble. Great prices, superior service and knowledge. Amazing customer service

Respuesta de Richer Sounds - Watford
Very easy to communicate with / discuss product and availability. Then upon pick up, the team kindly carried the TV out to my car. Would recommend.

Respuesta de Richer Sounds - Watford
I reported a minor fault with the Marantz CD player the day after delivery. Within 24 hrs the item was collected and a new player left in its place. Happy Days.

Respuesta de Richer Sounds - Watford
Pleasure to shop at Richer sounds, honest deals, quality products, most importantly- customer service.

Respuesta de Richer Sounds - Watford
40 Years on from my first purchase from RS London Bridge and I am still going back, and the service I received from Lloyd @Watford is why - he couldn't have done more to help find the right product and best price to suit my requirements

Respuesta de Richer Sounds - Watford
I liked the way I am always treated in the shop by well-trained staff - polite but not pushy - fellow enthusiasts for good sound & picture willing to spend time talking technical detail.
TV was ordered on a Saturday and arrived at the promised time the next Tuesday. The device worked well straight out of the box. Great service, good price, best warranty, good products

Respuesta de Richer Sounds - Watford
I had a problem ordering online so ended up giving them a call, really helpful, order taken and separate link to take payment. My local store didn't have the TV in stock so it came from their main depot.
Delivery was good with lots of updates keeping me informed.
I would recommend richer sounds.

Respuesta de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford
Very good Customer Service Shop Assistant explained Well about the Product And Product Delivery Service Excellent Product Delivered on Said Day and Date

Respuesta de Richer Sounds - Watford
Richer Sounds Watford provided exemplary customer service. I contacted the store prior to purchase in order to clarify the details of the TV's available, to which the staff were very helpful and provided useful information in order to help me with my decision. On purchase, the staff ensured a seamless process and accurately delivered the TV on the date it was requested. Overall, the staff were kind, friendly and patient ensuring a positive customer experience.

Respuesta de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford
VERY, VERY helpful and friendly staff, with a great telephone manner, and they did exactly what they promised. And I ordered during the afternoon, and delivery came the next morning. I was so pleased guys and girls, thankyou.
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