Richer Sounds - Watford Opiniones 

1652
TrustScore: 5 sobre 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into the Watford branch, fantastic customer service, polite, helpful and full of knowledge when question about a pair of Sennheiser HD660s2 headphones. After a brief listen I ordered for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1652)

24.686 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience

Friendly, helpful, knowledgeable staff. Made the whole process easy. Went to another branch in Swiss Cottage for follow-up cables and they were equally good.

27 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service at a great price.

Quick to answer the phone, providing useful information. Reserved TV by my name only. Easy to pick up and good service in shop, offering to carry tv to car. Comprehensive receipt with no need to register 6 year guarantee. Follow up call from shop check if everything was ok with the tv and installation. Overall, excellent service at a very competitive price.

26 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Well priced and good service.

Good product, well priced.
Sorted out a query with minimal fuss.

Prompt click and collect. Polite staff.

23 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Extremely helpful and efficient

Heather was extremely helpful and efficient when I called to see when my Sonos Sub Mini was going to arrive for collection. She was not in the store when I collected the Sub Mini, and the other members of staff present were also really helpful and efficient.

22 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Richer Sounds Sales person Lloyd was very helpful and…

Sales person Lloyd was very helpful and knowledgeable and answered all the questions and was courteous.
He provided unbiased information that helped me to decide which TV to buy. Also purchased another item a week before Christmas but then I changed my mind and returned it upon receipt of delivery with no questions asked.

On top of that there was a price drop on Boxing day and again provided price difference credit on phone without any quibble and without having to go to the shop again.

I am very please with the Top service of Richer Sounds staff. Brilliant !

i Highly recommend Richer Sounds.

18 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Fantastic shop

Fantastic shop. Anca, the sales colleague helping provided really helpful and insightful advice when I was purchasing an amp and speakers. Explained to me why my original idea was ok, but in my price range there were better options. Very happy with my purchase. And helped me carry to my car in the pouring rain

18 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Very helpful

I phoned the Watford branch to find out if the article we wanted was in stock. The phone was answered promptly and I was told it was. We then drove to the branch, parked in their parking space, there was plenty of helpful and knowledgeable staff, the speaker we wanted was demonstrated to us, all in all a pleasant buying experience.

20 de diciembre de 2025
Logotipo de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Always swift and easy !

As always a swift and easy whay to buy some great tech!

18 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellant Customer Service

Anca with her technical knowledge was able to provide me with exactly what I needed and the whole buying experience was faultless

16 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, staff and communication. Very competitive prices.

15 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Smooth online purchase and a brilliant turntable

I ordered a turntable from Richer Sounds online for my son, and the whole experience was faultless. The website made it easy to compare models, the information was clear, and checkout was straightforward. I still felt confident I was getting the right product thanks to the detailed descriptions and customer reviews.
The turntable arrived quickly and was very well packaged. The build quality is excellent, setup was simple, and the sound is fantastic. My son absolutely loves it.
Richer Sounds delivered exactly what I hoped for: great value, fast delivery, and a product that genuinely impresses. Highly recommended.

5 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Good advice on the phone

Good advice on the phone, very flexible and straight forward - honest responses. Ended up purchase a 65in directly through a phone call.

15 de diciembre de 2025
Logotipo de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service
Took the time to guide me through everything I needed including setting up a demonstration.
Very knowledgeable and friendly staff

15 de diciembre de 2025
Logotipo de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Expert advice given impartially is rare…

Expert advice given impartially is rare these days, Richer Sounds make the entire experience pleasurable. Great brands at competitive prices but the difference is the service.

12 de diciembre de 2025
Logotipo de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent customer service

It's been a few years since I have bought something from my local store. New people but same honest 5 star customer service and advise that made me want to go back.

Haven't used the products yet as they are a Christmas gift.

12 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Highly recommended.

Friendly, knowledgeable advice regarding a new OLED TV I was interested in. After placing my order, the TV arrived promptly (on the advised day) and is as good (brilliant) as I had hoped.

11 de diciembre de 2025
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Respuesta de Richer Sounds - Watford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

1st class experience the staff more…

1st class experience the staff more than helpful

10 de diciembre de 2025
Logotipo de Richer Sounds - Watford

Respuesta de Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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