Richer Sounds - Watford Opiniones 

1687
•
TrustScore: 5 sobre 5

4,9

117C St Albans Road, WD17 1RD Watford, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is for Richer sounds Watford. I initially bought the wrong product to replace my Cambridge audio dacmagic plus that had broken. So through an email and phonecall they helped me got the product I... Ver más

Valorada con 5 estrellas sobre 5

Thanks. Very good service and always polite. It’s always a pleasure to visit Richer Stores at Watford. Purchased C D unit( Cambridge Audio)- loving it.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a CD player online for collection at the store. I managed to park in one of the allocated parking spaces at the rear of the store and went in to collect my purchase. To save me carrying it... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lloyd at Watford Richer Sounds was absolutely brilliant, replied to my messages immediately and sorted out exactly what I needed at a great price! The Marantz Cinema 60 is also a fantastic product.

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1687)

24.662 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Really happy with the advice we…

Really happy with the advice we received from Heather and Lloyd. We bought 3 TVs on our second visit to the Watford shop. No pressure sales. Also the recommendation to get Jason to check out our property for a TV aerial was great. We need more kit and will go back to the Watford branch before considering going anywhere else.

29 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Friendly phone staff

Friendly phone staff, all items I wanred were in stock.
Because of bank security hassle I visited Watford branch to pay.
Even though it was a normally out if hours visit the staff there were most helpfull and sorted my problem quickly.
All items delivered on time and in top condition.

28 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

They just get it

One minute I’m looking for a new integrated amp, but I am looking for a very specific one, AND it has been replaced by a new model. I bet Richer Sounds has an ex-demo one in great condition. I emailed and two days later it’s plugged in to my system. Lloyd was very helpful when answering my questions. This is a company I enjoy giving money to, because you guys are sound!!

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Thank you to an extremely helpful and understanding team

We went to Richer Sounds to get advice and help with a soundbar for my husband who is hard of hearing. They were super helpful allowing a return and assisting us in the shop to find an alternative. Their recommendation of a Geemarc Sonarya is now being followedup. Thank you to an extremely helpful and understanding team. Superb service!

11 de enero de 2026
Valorada con 5 estrellas sobre 5

Hifi shopping at its best!…

The guy helping me pick an entry level turntable system was amazing, set it up so I could hear it in the listening room, advised on features possibly other options, knew everything I needed to know and more! Super-helpful, polite, friendly, welcoming. Hifi shopping at its best. All price-matched to Amazon too!! Well done Richer Sounds and the Watford staff are brilliant!!!

24 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

A great HiFi experience

I contacted Richer Sounds in Watford - I received great advice from Sammy and then went down to have a demo of the amp I wanted with the speakers I intended to purchase. I was made so welcome. Parking is a problem on a Saturday so I had to park outside in a loading area - the staff kept an eye out for any traffic wardens!
The demo went well and Sammy addressed all my questions. As a result, I purchased an Arcam 5 amp.
Great experience for somebody getting back into HiFi!!

24 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valorada con 4 estrellas sobre 5

The service was good but unfortunately…

The service was good but unfortunately I did have to call the store and query what I was charged as I was overcharged by £36. I’m not sure why this wasn’t picked up by the salesman that carried out the transaction

23 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thank you for your feedback although huge apologies for the accidental overcharge, I agree this should have been picked up at point of sale so rest assured we will review this with the colleague and stress the important of attention to such details. Of course if you would like to discuss this further do get in touch via..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Advice and collection

Rang up for advice re deliveries and got excellent guidance. Then rang again for packaging dimensions to see if the boxed TV would fit in my car which the readily gave me. The collection and loading into the car was all very smooth. TV is now installed and in full use.

21 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Great service

Great knowledge, great price, great service. I forget how good Richer Sounds are until I use them again.
Thoroughly recommend.

20 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Staff who know the product I walked in…

Staff who know the product I walked in looking for a CD player and knowledagable staff guided me to exactually what I wanted.

13 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Nice service from Lloyd at Watford RH

Nice service from Lloyd at Watford RH. Lined up the testing of the Naim Atom v Nova. Patient and enthusiastic, never rush. Brilliant speed with delivery and kept informed throughout.

16 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

The maintenance of the highest standards.

As always the staff were friendly, knowledgeable, & Chris in particular, went above & beyond by dismantling my dead CD player in order to extricate the CD that was playing when it died.
It wouldn’t cross my mind to by from anyone else for audio & TV products. The consistency of their delightfully huge levels of proper customer service over so many years is a massive credit to R/S. If only other organisations would follow their example, life would be so much easier for us all.

16 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

"Quick off the mark"

I rang Richer Sounds Watford on 23 Dec with a last minute idea for a Christmas present. Did they have a DACmagic200M? No they didn't. But they did get one in by the following day ! I was amazed. I know from past experience that Richer Sounds is a first choice for this type of hardware and you always get good advice to go with it.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

My warfedale speakers from Watford richer sounds

Great advice on hi-fi that I am interested in even better customer service for the speakers I bought. Carried out and placed in my car by a nice guy who managed to get them in my car and get the boot shut safely and they were big boxes.

10 de enero de 2026
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Respuesta de Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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